This is why we can't have nice things.
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Questioned for Park Hopping?
- Thread starter TrainsOfDisney
- Start date
There was one giggly trip when we were deliberately smearing it on ourselves after stamping. As I recall it, the Rocket Rods queue had blacklight and we were admiring our artwork. One friend had decided she wanted none of it and turned around. It was all over her backside.
Skip
Well-Known Member
As I recall, this policy/flagging system is what nearly got the cast/filmmaking team behind "Escape from Tomorrow" caught. They were questioned as they exited and reentered the park as part of a scene, and they were terrified that management/security would notice they were mic'd. They managed to escape by pretending one of the kids had to use the restroom.
TP2000
Well-Known Member
That's interesting background info, and I thank you for providing it for us.
That said, that doesn't excuse this problem. If/when this happens, a CM needs to be trained to handle the process as seamlessly and graciously as possible. Off the top of my head, I think the process for this system error should be handled like this for the turnstile CM:
1. CM does a Smile!
2. CM says "Just a moment, please." as they input a system request after a bong noise.
3. As the system processes, CM asks the Guest "How is your day going? You picked a beautiful day to visit us!" or "Sorry about the rain! You folks aren't from Seattle, are you?"
4. If a Lead is required (idiotic that the first $17 an hour CM can't just verify via the photo, but let's go with it that they need a $19 an hour Lead for that facial recognition already built into the system), say something like "I'm sorry for the delay, my supervisor will be here shortly to assist us. Did you drive down from Seattle or fly?"
5. Lead arrives, sees that it's just a family from Seattle (flew Alaska to John Wayne, didn't drive) who not only brought the rainy weather with them but who also has a Ralph Brennan's beignet fetish and a Lightning Lane reservation in 20 minutes, and overrides the idiotic ticketing system to allow the Resort to operate as it was designed.
6. CM says "Thank you so much for your patience! Have fun today!"
This is not rocket science. It's basic hospitality. If the executives in charge of the place have turned the ticketing system into rocket science for no good reason, the front-line CM's should be able to turn it back into happiness and good service with a smile.
That the frontline CM's aren't trained to do this, nor are the front-line managers able to enforce this type of service culture, is a problem.
gerarar
Premium Member
It's weird they don't have this system over at Disneyland Paris.
This past summer I must've hopped between the main park and Walt Disney Studios at least 10 times. There were a couple times when I was in one park for a quick thing then immediately left to go back to the other. And both parks are right next to each other and a short walk away, similar to DL and DCA's setup.
I left DLP and hopped to WDS to go ride ToT, but the line ended up being too long so I immediately left to go back to DLP to ride Space Mountain. All that within 30 mins, and no questions asked.
This past summer I must've hopped between the main park and Walt Disney Studios at least 10 times. There were a couple times when I was in one park for a quick thing then immediately left to go back to the other. And both parks are right next to each other and a short walk away, similar to DL and DCA's setup.
I left DLP and hopped to WDS to go ride ToT, but the line ended up being too long so I immediately left to go back to DLP to ride Space Mountain. All that within 30 mins, and no questions asked.
Consumer
Well-Known Member
They're not used to people actually visiting WDS.
There’s only 10 minutes worth of stuff in that park anyways!!!
gerarar
Premium Member
Their Tower of Terror is really good though, I did it like 5 times back to back in the last hour of park hours. If ours at HS is ever going to be "rethemed", they should look at WDS's for inspiration.There’s only 10 minutes worth of stuff in that park anyways!!!
Could've been done at DCA but we all know what happened..
Don’t remind me!!! :-(
I hate the guardians tower… it totally ruins the theme of the entire park in some ways.
Consumer
Well-Known Member
It ruins the entire Disneyland skyline. Every time I see GOTG:MB on my drive down to San Diego, I weep.
Ryan120420
Well-Known Member
Up until 2017, Disneyland didn't have this restriction either. It was only after the two parks FastPass networks were linked together, they implemented this restriction. Before 2017 it was quite common for people to enter one park, go to an attraction get an FP, then hop to the other park to get an FP, then hop back.
chadwpalm
Well-Known Member
- In the Parks
- No
It it possible too that this 30 minute window exists because in the crazy world we live in people were going into the parks, stuffing things into their pockets from stores, and leaving to hand them off to accomplices outside the gates and then going back in over and over to do it again?
I can think of as many suspicious reasons for entering a park and exiting quickly as I can benign reasons for it. It just sucks that good people have to suffer as a result of bad people.
As @Parteecia said, "This is why we can't have nice things."
I can think of as many suspicious reasons for entering a park and exiting quickly as I can benign reasons for it. It just sucks that good people have to suffer as a result of bad people.
As @Parteecia said, "This is why we can't have nice things."
chadwpalm
Well-Known Member
- In the Parks
- No
This totally triggered a memory of a trip I took in high school. I think it was around 1992. Our church youth group took a trip down to Ensenada. On our way back we stopped at Disneyland for the day and back at the hotel that night one of my friends who was a prankster cut the end off of a glow rope and started swinging it around in circles in the archway leading to the bathroom. Nobody knew it was cut and when it was time to turn off the lights to go to sleep the walls and ceiling were all glowing.
Other memories of that trip......us guys smuggled fireworks over the border. One of the girls told on us and we had to flush them all down the toilet. I also remember my friend and I spending most of the day following cute girls around the park. We never had the guts to talk to any of them though.
Those were the good 'ol days.
Weird. It’s just a barcode right? Like what magical thing happens when it’s on an app and not a screenshot or physical ticket.
It makes even less sense for MMRR. Not like you can reuse that code.
Had another new one today…. Scanned my pass at the enteance and was told I needed to present an ID and have a new photo taken. Haven’t been in a couple months and this was my first scan. Maybe it got flagged cause I’ve made and cancelled several reservations lately?
The CM was super nice about it and said it was most likely the cameras didn’t recognize my face (I guess they use facial recognition too).
Still an odd way to start the day.
The CM was super nice about it and said it was most likely the cameras didn’t recognize my face (I guess they use facial recognition too).
Still an odd way to start the day.
Another new one - servers apparently are supposed to take your phone in order to ring up your Magic Key discount. This seems like a very odd practice and opens up the servers to quite a bit of liability (iPhones can be close to $2k).
(and before someone says anything I’m having a fantastic day - it’s perfect weather and I got on monsters, radiator springs, the wheel, and midway mania in the first 2 hours of being in the park - just pointing out the frustrations of the current pass and ticketing system).
(and before someone says anything I’m having a fantastic day - it’s perfect weather and I got on monsters, radiator springs, the wheel, and midway mania in the first 2 hours of being in the park - just pointing out the frustrations of the current pass and ticketing system).
Disstevefan1
Well-Known Member
Since DL, DCA, and DD are so close to each other it seems to me this kind of activity would be common. I believe the system is flagging this, causing the CM to ask questions and they are not doing it on their own, and I guess it depends on the CM working at the moment, now worth the trouble for most.