Problem day for MK.

TalkingHead

Well-Known Member
Most people don't realize that attractions generally suffer at LEAST 1 outage, per ride, per day..

Nature of machines, equipment and a little mother nature mixed in for balance.. Regardless of quality of building, materials or maintnance....

That's a gross overstatement.

Sure some rides breakdown more often, but to say attractions generally break once a day?

If that's the case, then WDW really has sunk in the past 10 years.
 

nc_disneyfreak

Well-Known Member
thats too bad about the breakdowns, my family and i just got back sat night after a week wdw and besides knowing BTMRR was down already, the only shutdown i knew of was POTC on april 29th around 1030 pm for maybe 20 minutes and snow whites scary adven. on thursday for an hour or so...other than that, a great week at WDW
 

RandySavage

Well-Known Member
Any idea how many or what percentage of the maintenance staff was let go?

WDW has not closed a significant number of resorts, attractions, etc. since 2009. The maintenance needs should not have significantly changed since then. If anything, they may have increased as the parks age. Cutting back on maintenance staff could have a significant impact on overall operations. Not immediately but over time as routine maintenance schedules are lengthened.

Think of it this way. You are supposed to change your car's oil once every 4000 miles. You decide that you don't want to spend the money on this and instead change your car's oil once every 8000 miles. Short term you probably won't notice a difference. However, long term you may be paying big bucks for your short-sighted decision, as well as suffering the added inconvenience of your car breaking down.

Corporations (or governments if you care to look at the slowly decaying U.S. road system) often syphon money from maintenance budgets for other pet projects. Short term, this rarely has consequences. However, long-term the consequences can be dire.

If WDW significantly reduced maintenance staff, then this will have a long-term effect on operations.

There was/is a poster here (I believe he posted this in the Eddie Sotto thread if you want to do a search using some key words), who has been a career (30 years) attraction maintenance guy at WDW. He described the changes in detail, which unfortunately were pretty depressing. If he sees this thread he can probably give you a good idea of the percentage.

According to this gentleman, WDW Ride Maintenance dept. is a shadow of what it once was - shredded for cost-saving reasons. The reduced staff can't keep up as they once could.
 

Crazy Harry

Active Member
Its going to get to the point where every time a toilet backs up at Disney, someone is going to post about it, then someone is going to use it as an example of how Disney is doing a horrible job of maintaining the toilets. :rolleyes:

Your statement is missing a key ingredient: context, and thus you are missing the point. If we are going to talk about toilets backing up, there is a difference between normal occurances and maintainence neglect. If onlt several toilets are backing up and maintaince is handling it, then its fine. If the maintainance budget is cut, and there are insufficient workers to maintain the plumbing system, and backups are occuring frequently accross the parks and the issue is not addressed resulting in continued and increasing backups, then you have extreme neglect and a public health concern.

Are these break downs normal, or is there neglegence involved, that is the question. I can only go on what more knowlegeable people are reporting, but it seems there is neglect involved. A large team of highly qualified technicians is needed to maintain and repair such a large concentration electrical and mechanical technology people are paying to expereince, many only once or twice in their life time. The Disney parks have set the standard, and it is their responcibility to at least maintain it. Rides and aspects of rides are bound to break down, but is there an unaccepetable frequency and scope to these break downs due to neglect?
 

unkadug

Follower of "Saget"The Cult
TTC goes down from time to time because of how they load wheelchair guests similar to any other Omimover...
Really? I've never seen the TTC go down at all.

Really? I've never seen the TTC go down at all.
On one of my recent trips to WDW I remember the Tomorrowland Transit Authority going down 10 - 20 minutes after I got off. From what I remember I saw Cast Members walking along side the track so it must have been a lot more then a minor glitch.

Ticket and Transportation Center
 

Rescue Ranger

Well-Known Member
I wish they would just close down Splash Mountain already and do a big refurb....its in horrible embarrassing shape. When is it expected? If any attraction in WDW ever gets in that bad of shape, it should be an automatic closure. It should never be allowed to get in that state to begin with, however.

Unlike many, I am happy when a ride is closed down, even if its during a visit and its a favorite ride of mine. If its closed down for a refurb, that means its getting the attention and repair it DESERVES and NEEDS. I'd rather visit a park with full closures due to improvements and care than a park fully open with attractions being ignored and falling apart. Honestly.
 

Victor Kelly

Well-Known Member
I have been going to Disney since 1975. It has been down many many times. Sometime for a whole trip. Stuff breaks, seemingly more often now, but stuff will still break.

But remember this, if the POTC breaks down, the pirates really do start eating the tourists. ROFL.
 

wdw71fan

Well-Known Member
That's a gross overstatement.

Sure some rides breakdown more often, but to say attractions generally break once a day?

If that's the case, then WDW really has sunk in the past 10 years.

Actually.. it's quite accurate.. but it has nothing to do with disney..

Over 50 years ago, when Disneyland opened, people would come dressed in sport coats, and dresses to experience the parks...

Today, you have 2 year olds walking around in a diaper.. and thats it.. And teens wearing clothes strewn with profanity and other inappropriate things..


What does this have to do with ride reliablilty? People present themselves much lower than they did 50 years ago.. So what makes you think they treat the equipment any better?

MOST attractions experience at least one 101 declaration a day.. 101 doesn't mean it's a ride/mechanical failure.. 101 just means that the ride is not in operaton for 'whatever' reason...

Including yesterday afternoon (just after 2pm) when maintenance was summoned to Buzz Lightyear because a guest (see: unsupervised 14 year old) was laying back in the seat and kicking the gun until it broke/ripped off the ride vehicle...

The car had to be removed, and another had to be brought in from central shops (which subsequently had just been refurbished) and put into the ride..

I guess he was frustrated that the guns are mounted in WDW as opposed to Disneyland?

anyway, the point is, that better than half of the ride stops are related to guests and carelessness rather than a mechanical issue.
 

unkadug

Follower of "Saget"The Cult
Actually.. it's quite accurate.. but it has nothing to do with disney..

Over 50 years ago, when Disneyland opened, people would come dressed in sport coats, and dresses to experience the parks...

Today, you have 2 year olds walking around in a diaper.. and thats it.. And teens wearing clothes strewn with profanity and other inappropriate things..


What does this have to do with ride reliablilty? People present themselves much lower than they did 50 years ago.. So what makes you think they treat the equipment any better?

MOST attractions experience at least one 101 declaration a day.. 101 doesn't mean it's a ride/mechanical failure.. 101 just means that the ride is not in operaton for 'whatever' reason...

Including yesterday afternoon (just after 2pm) when maintenance was summoned to Buzz Lightyear because a guest (see: unsupervised 14 year old) was laying back in the seat and kicking the gun until it broke/ripped off the ride vehicle...

The car had to be removed, and another had to be brought in from central shops (which subsequently had just been refurbished) and put into the ride..

I guess he was frustrated that the guns are mounted in WDW as opposed to Disneyland?

anyway, the point is, that better than half of the ride stops are related to guests and carelessness rather than a mechanical issue.

SO you DO work for Disney!
 

captainkidd

Well-Known Member
Maybe Disney CM's finally had it with all the flash photos being taken on Pirates and closed it themselves to teach people a lesson.
 

Tigger1988

Well-Known Member
Today, you have 2 year olds walking around in a diaper.. and thats it..

No joke. Saw a 3-4 year old girl in nothing but panties running around a store in EPCOT last week. Highly inappropriate and I couldn't believe no CM's asked the parents to put some clothes on the kid.
 

TalkingHead

Well-Known Member
Actually.. it's quite accurate.. but it has nothing to do with disney..

MOST attractions experience at least one 101 declaration a day.. 101 doesn't mean it's a ride/mechanical failure.. 101 just means that the ride is not in operaton for 'whatever' reason...

I worked at EPCOT attractions off and on for a couple of years, and I can say this is a complete exaggeration.

Like I said before -- some rides may have a tendency to go 101 more often than others. But "most attractions experience at least one 101 declaration a day"?

No way. At least, it wasn't that way 6-7 years ago.
 

zulemara

Well-Known Member
In the Parks
Yes
No joke. Saw a 3-4 year old girl in nothing but panties running around a store in EPCOT last week. Highly inappropriate and I couldn't believe no CM's asked the parents to put some clothes on the kid.

I was at EPCOT and witnessed a kid with a shirt that said "My foot hurts from kicking so much ______." As a CM and a guest, I find that completely unacceptable in our parks, so I talked to a CM about it(in Germany) She made the right call, by getting a manager to take care of it. The manager made him apparently take the shirt off(he had a tank top muscle shirt under) then came back later with an Adidas tshirt and gave it to him for free.

What's wrong with this picture!!??? We gave him a free tshirt for wearing an inappropriate shirt????

now if you were a CM working and you witnessed this sort of thing would you want to deal with the conflict and going through all that? I've got news for you: a lot of them don't.

Since I work technically outside the park, I was told by my manager I can not tell a guest to turn a shirt inside out if it is inappropriate. I was told to let front entrance ops handle that. Well the problem is I don't trust them! So, I am willing to A) handle the conflict and B) take the heat from mgmt for it, but most are not willing to do so.

edit: and without knowing exactly why it was down each time, I don't think we can pass ssoooo much judgement about maintenance even if it might be the result of cost cutting. it could be medical emergencies, suspicious package, someone tripping a sensor causing a shutdown, or some kind of crazy combination in addition to mechanical.
 

Jimmy Thick

Well-Known Member
BREAKING NEWS!!!

In the queue of Mickey's Philharmagic, there was a area of carpet where one strand was pulled out. Declining by degrees, how can people stand it!!!




Jimmy Thick-Why do people bother to go?
 
BREAKING NEWS!!!

In the queue of Mickey's Philharmagic, there was a area of carpet where one strand was pulled out. Declining by degrees, how can people stand it!!!




Jimmy Thick-Why do people bother to go?

The TDO strikes again! I also had to talk to my psychiatrist about not one but two burned out light bulbs I saw in the park. :eek: I hope I won't be traumatized for life.
 

wdw71fan

Well-Known Member
I worked at EPCOT attractions off and on for a couple of years, and I can say this is a complete exaggeration.

Like I said before -- some rides may have a tendency to go 101 more often than others. But "most attractions experience at least one 101 declaration a day"?

No way. At least, it wasn't that way 6-7 years ago.


my focus on this discussion was MK, but having said that I would put that statement up for most attractions.. Again, it's the random behavior of the guests that create issues more often then not...

TTA will 101 10-15 times a day sometimes.. I've seen it go 101 3 times in a 10 minute period.. It happens... and on TTA is almsot ALWAYS a guest issue.
 

WDWchewy1

New Member
We rode POC around on Saturday afternoon. There was something wrong with Captain Barbosa. His hat was covering his face.

On another note, the Citrus Swirl machine wasn't working right this past Thursday either. It was all orange. No swirl.
 

Neverland

Active Member
wdw71fan is right. Pirates and Splash are particularly notorious downtimers, for different reasons. Splash and Test Track are the most complex rides on property. And when Splash goes down, it takes an eternity to reset the ride.

Most rides do, in fact, have downtimes generally at least once a day, depending on the ride, its age, its complexity, etc. A downtime can be as short as a few minutes. And there are a million things that can shut a ride down. An actual technical issue, a weather issue, a guest issue, a safety issue, a show issue... The list goes on. Some rides will automatically shut down if the cars aren't sent quickly enough. Others shut down if someone drops their sunglasses in just the right spot. Just because a ride isn't operating doesn't always mean it's broken.
 

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