We have stayed at Port Orleans Riverside three times over the past several years. The first two times were great - no complaints, really enjoyed it. Food court is great, activities are great and location (with the boat ride to DTD) is good. The last time we went, December of last year, ws not so good. Doesn't mean it is not still a good location, we just had some bad experiences. The room was not cleaned as in year's past. The service just was not the same. It was the first week of December so not a busy time. The bus transportation was the biggest complaint. They were not running on time and trying to get anywhere was difficult.
Next year, we have decided to stay at the Contemporary instead, to try something new. This way, we can walk to MK - our primary park.