Please try to be courteous...

MickeyLuv'r

Well-Known Member
Original Poster
Like many of you, I have been fortunate enough to visit Disney World and Universal a number of times. My most recent visit was my first time using a mobility device. It was eye opening. Previously, I had visited the parks with extended family who needed to use mobility devices like strollers and ECV's, so I thought I had some idea. Nope.

PHEW!

First, I want to say that most of the staff at both Universal and WDW were wonderful and kind, especially the staff at Universal.

Second, a number of strangers were nice about holding doors. That kindness seems to have been instilled in many people. When it came to gates though, like the monorail gates, nope. Most people made NO effort to even hold the gate behind them at all. They just let it slam shut. I didn't expect anyone to actually stand and hold the gate open long enough for me to entirely pass through, but most folks couldn't even be bothered to hold it so it stayed open as they passed through. Just that extra second would have been very helpful.

What really surprised me was the experience of handicapped bathroom stalls. PLEASE be considerate when opting to use/not use the handicapped stall. There are a number of legitimate reasons people may need to use the larger stall, and we all sometimes have to wait our turn, but I'm also quite sure a number of folks choose the large stall for purely selfish reasons.

Please remember that wheelchair users have no choice but to use the larger stalls, and there is often only 1 stall. Time and again I found bathrooms with mostly empty stalls, EXCEPT the handicapped stall was being used by someone that likely did not need to use the larger stall. (Hint- they apologized on their way out or made a big effort to avoid making eye contact.) Other times, I waited a good while, but the wait was long, ahem. I found a way to hobble/hop into a regular stall. It was hard to hop on a wet floor on just one (tired) leg, but not every wheelchair user can do what I did.

I also encountered many stalls that were nasty. It was gross having to use a handrail after someone else left bathroom trash on the handrail. I also encountered a LOT of unflushed toilets. Eww! Mind, I'm not just thinking of my own needs. I was able to hobble into a regular stall, but many disabled folks can't. When using the handicapped stall, please make an effort to flush the toilet.

Mind, I didn't call anyone out. I'm just asking everyone to TRY to be considerate.

Out in the open, it was also crazy the number of people who cut me off, ran right in front of me, nearly trampled me, and some who even kicked/hit me- without apologizing. I thought I had seen plenty of discourteous behavior before, but this trip was truly eye-opening.

I was CONSTANTLY being cut-off, blocked, and I encountered a number of parents who actually PUSHED their children DIRECTLY in front of me, so that I had no choice but to immediately STOP to avoid running them over. And this was just like on a random path on the way through Epcot where there was PLENTY of room to walk on either side of me. Just wow!



Now that I've gotten all that off my chest, I greatly appreciate the folks who do take a moment out of their day to help. I've met some very kindhearted nurses, PT's, taxi drivers, and strangers who DID take a moment out of their day to help. Those little acts of kindness go a long way to make up for the folks who are less considerate.
 

Smiley/OCD

Well-Known Member
Well said and well written!
As an ECV user, I find many of the same issues you have mentioned.
Unfortunately, SOME ECV users (NOT ALL) have an air of entitlement like everyone should get out of THEIR way.

About 5-6 years ago, I actually had a verbal “discussion” with a woman on an ECV flying around MK, her finger “glued” to the horn button. I, on my ECV, told her to cool it…she didn’t take too kindly to my remark but I told her that it’s ECV users like her that give all of the others a bad name & reputation…she drove off in a huff, lol…life’s too short…the Dole whip and turkey drumstick will still be there…(and the popcorn bucket too)…
 

MickeyLuv'r

Well-Known Member
Original Poster
As I said, it was a bit funny that door holding is something many people will do, but holding the gate was not something they'd do. Over the course of this short visit, I used both a wheelchair some days and an ECV. There was a distinct difference.

These are just my random observations over a few days, but in my limited experience, strangers were more inclined to help and make space for me when I was using the wheelchair.
 

NelleBelle

Well-Known Member
Totally get your frustration. I ended up in a nasty exchange of words when a family cut my mother off as we were entering the FEA queue. I held my tongue but when the rest of their party was pushing through and saying they needed to get up to their party (these were 2 people over the age of 60, mind you), I lost it and said I didn’t appreciate them pushing ahead nor getting cut off by the rest of their party.

As for the bathroom situation, I have a nerve disorder in my legs that makes it extremely difficult to get off the toilet without a raised toilet and grab bars. I usually have my service dog to help at home but we refuse to take her to Disney parks. So I tend to always give people the benefit of the doubt when I’m needing the HC stall since not all disabilities are visible. As for the state of the cleanliness and lack of flushing…SMH. If the auto flusher doesn’t work or only partially works, manually flush it people!!!
 

Goofyernmost

Well-Known Member
Before I needed an ECV, I witnessed a lot of situations where someone was clearly stepping in front of them, not necessarily intentionally as it is very easy to get engrossed in everything around them, but still they didn't look they just stepped sideway right in front of a moving ECV. Then even if they didn't get hit, they always turned around and yelled at the person on the ECV to be more careful, like it was their fault that someone stepped in front of a moving vehicle. It is not new, however, it has been going on for decades. Some people even back then didn't show and signs of courtesy as though they owned everyplace they happened to be.

After, I needed one it became even more clear.
 

Minnesota disney fan

Well-Known Member
I’ve always been raised to be courteous, I always hold doors when I can however these days you never get a thank you, or you get berated for doing it, especially by women as a man holding a door is now seen as a sexist act lol Can’t win.
Not to me. I love it when someone uses their manners like that. My husband is like that. He always holds the door and never had a problem with it. It isn't sexist, it's common courtesy.
 

MickeyLuv'r

Well-Known Member
Original Poster
Totally get your frustration. I ended up in a nasty exchange of words when a family cut my mother off as we were entering the FEA queue. I held my tongue but when the rest of their party was pushing through and saying they needed to get up to their party (these were 2 people over the age of 60, mind you), I lost it and said I didn’t appreciate them pushing ahead nor getting cut off by the rest of their party.

As for the bathroom situation, I have a nerve disorder in my legs that makes it extremely difficult to get off the toilet without a raised toilet and grab bars. I usually have my service dog to help at home but we refuse to take her to Disney parks. So I tend to always give people the benefit of the doubt when I’m needing the HC stall since not all disabilities are visible. As for the state of the cleanliness and lack of flushing…SMH. If the auto flusher doesn’t work or only partially works, manually flush it people!!!
I agree there are many people with knee problems and the like that require grab bars, so that is why I tried to carefully word my message.

I've also noticed an odd trend that a great many people seem to think physical injury = cognitive disability. Suddenly many folks talk to me as if I am hard of hearing and can't comprehend very basic tasks like opening a jar. I look the same as before. Many folks repeat themselves at me.

If I am at all moving a little slowly, it is only because I don't want to fall and reinjure myself.

The other odd trend I've noticed is that a number of folks now like to share their medical history with me. Mostly, I don't mind, and in many cases it is helpful, but sometimes it gets a bit odd.

Alas, another thing I have discovered is that our medical system is not nearly as good as I thought it was. One annoyance is how they ask that stupid 'rate your pain' question. I always think, "Well I injured 1 limb. If I had injured 2 limbs, my pain would be double. Four limbs and my pain would be 4 times as bad." What exactly is the difference between a #2 and a #3 on a scale from 1 to 5?
 

JIMINYCR

Well-Known Member
Our first trip to WDW was in 95. That was the first DW was in a w/c and our trip was after she had had a 3 month stay in rehab. WDW was a very different place. Everyone was respectful of her needs and couldnt do enough to see to her comfort. The CM's were the ultimate best. No one abused the disability passes.
At that time only about half of the buses were set up with wheelchair lifts so the worst part of the trip was extended waits for the right buses. Our entire trip was phenomenal and we decided we would come back every year or 2 years depending on how we could afford it.
The difference between years ago and now... the indifference and total lack of courtesy from guests. No one will move so the w/c can pass. Saying excuse me falls on deaf ears. People stop abruptly in front of a moving chair giving DW little stopping time. Doors are shut in her face. The bathroom stalls and bathrooms designated for HC use are used by anyone and everyone.
Despite the problems we know we will encounter, we still go back and are planning a trip next year, but we know it will never be as smooth a trip. But we will work around the idiots and find enjoyment.
 

mergatroid

Well-Known Member
I agree there are many people with knee problems and the like that require grab bars, so that is why I tried to carefully word my message.

I've also noticed an odd trend that a great many people seem to think physical injury = cognitive disability. Suddenly many folks talk to me as if I am hard of hearing and can't comprehend very basic tasks like opening a jar. I look the same as before. Many folks repeat themselves at me.

If I am at all moving a little slowly, it is only because I don't want to fall and reinjure myself.

The other odd trend I've noticed is that a number of folks now like to share their medical history with me. Mostly, I don't mind, and in many cases it is helpful, but sometimes it gets a bit odd.

Alas, another thing I have discovered is that our medical system is not nearly as good as I thought it was. One annoyance is how they ask that stupid 'rate your pain' question. I always think, "Well I injured 1 limb. If I had injured 2 limbs, my pain would be double. Four limbs and my pain would be 4 times as bad." What exactly is the difference between a #2 and a #3 on a scale from 1 to 5?
That can be so true with some people. Suffering from Dystonia and flying from the UK, I sometimes use a wheelchair at the airports especially if getting a connecting flight to MCO with a limited time to change terminals etc. The other year coming through passport control the gentleman at the desk actually said to my wife "Can he talk"?

Now I have a strange/perverse sense of humour (which she knows only too well) and she knew straight away that I would be trying not to laugh at how offensive this question actually was. She also knew that the thought going through my head would be for me to make weird noises to try to embarrass the guy so decided the best course of action was to kill that and answer for me and say "Yes Sir he can, he just has trouble walking". The guy just went on with his job and asked his questions like nothing was unusual and that's what he said to partners of all wheelchair users. I got a look from my wife that said "I know that's offensive but you're handling it well, PLEASE don't try to make him look rude or stupid".
 
Last edited:

JoeCamel

Well-Known Member
That can be so true with some people. Suffering from Dystonia and flying from the UK, I sometimes use a wheelchair at the airports especially if getting a connecting flight to MCO with a limited time to change terminals etc. The other year coming through passport control the gentleman at the desk actually said to my wife "Can he talk"?

Now I have a strange/perverse sense of humour (which she knows only too well) and she knew straight away that I would be trying not to laugh at how offensive this question actually was. She also knew that the thought going through my head would be for me to make weird noises to try to embarrass the guy so decided the best course of action was to kill that and answer for me and say "Yes Sir he can, he just has trouble walking". The guy just went on with his job and asked his questions like nothing was unusual and that's what he said to partners of all wheelchair users. I got a look from my wife that said "I know that's offensive but you're handling it well, PLEASE don't try to make him look rude or stupid".
Do not screw with the border patrol in an airport or the customs people or the TSA. They have very thin skins and can make your trip miserable just cuz
 

Yellow Shoes

Well-Known Member
Well said and well written!
As an ECV user, I find many of the same issues you have mentioned.
Unfortunately, SOME ECV users (NOT ALL) have an air of entitlement like everyone should get out of THEIR way.

About 5-6 years ago, I actually had a verbal “discussion” with a woman on an ECV flying around MK, her finger “glued” to the horn button. I, on my ECV, told her to cool it…she didn’t take too kindly to my remark but I told her that it’s ECV users like her that give all of the others a bad name & reputation…she drove off in a huff, lol…life’s too short…the Dole whip and turkey drumstick will still be there…(and the popcorn bucket too)…
oh yeah--I saw her last time I was there.
Picture this...the fireworks are over, and EVERYONE is on Main Street. beepbeepbeepbeepbeepbeep
No one can move, and somehow she thinks the sea should part for her.
My last trips and my next one are with an ECV (not me). We're seriously considering getting a string of lights to make it more visible.
 

flynnibus

Premium Member
The bathroom stalls and bathrooms designated for HC use are used by anyone and everyone
Fwiw - handicap bathroom stalls are not like handicap parking spots. They are not exclusive nor designated. They are compatible.

Obviously there is the point about someone being limited in their options and being courteous. But there is no explicit nor implied exclusivity.
 

lazyboy97o

Well-Known Member
Fwiw - handicap bathroom stalls are not like handicap parking spots. They are not exclusive nor designated. They are compatible.

Obviously there is the point about someone being limited in their options and being courteous. But there is no explicit nor implied exclusivity.
Florida also requires a sink in the wheelchair stall with part of the rationale being that some persons, including those without a mobility impairment, may have a need to privately access a sink.

How many people realize the low urinals are for wheelchair users?
 

mergatroid

Well-Known Member
Do not screw with the border patrol in an airport or the customs people or the TSA. They have very thin skins and can make your trip miserable just cuz
Oh I'm fully aware of that Mr C. One year I was asked by customs "What is the purpose of your trip Sir" and I replied "Oh we're here on a holiday staying at the family holiday home". Next in an irritated voice I get "Yes but what are you planning on doing over here Sir".

I replied politely and calmly "Well we're visiting Disney and Universal, sunbathing, hopefully some nice meals and just relaxing with my wife". His response was "Do we have a problem with these questions Sir". I was genuinely confused at this point and said "No I'm just trying to answer your questions Sir". I got this weird 10 second silent look, he stamped my passport and said "That's all".

To this day I genuinely have no idea what triggered him or what his game was? I'd been polite and courteous and not overly familiar or behaved in a way to minimise the importance of his job. We'd been behind the line till called over and hadn't been in mid conversation as we approached him in a sensible manner. Upon arriving I'd greeted him with a "Hello Sir" (it was definitely a man) and to this day haven't a clue as to why he created an issue over me answering his questions?

Now I actually work for the Government over here in the UK so more than understand the importance of certain questions and the need to display 'professionalism' when dealing with the public in these situations. However there's no need to belittle people that you're dealing with and no need to have an attitude with them just because you're in a position of power. That's why I know I did nothing wrong because I approached him in a way that I would expect people to approach me when doing my job, fully aware he was in a position of authority and showing him all the courtesy and respect to make his job easier for him.

I've noticed with customs officials that it's usually about 50/50 whether you get a miserable looking person or a person who is relatively polite/friendly. They're not there to make friends, I realise that. However whilst doing their important job there really is no need to treat people like they're beneath them especially when they're being compliant and respectful. I get the impression that when some of them put the uniform on they start to believe that they're suddenly like a cop or a military person and start to behave in a preconceived (and incorrect) notion of how a person in that uniform should behave. I think that perhaps some of them must feel they're inferior in life in some way and try to overcompensate by giving themself a feeling of self importance in their role which is kind of sad if true. Rant over.
 
Last edited:

Ricky Spanish

Well-Known Member
Out in the open, it was also crazy the number of people who cut me off, ran right in front of me, nearly trampled me, and some who even kicked/hit me- without apologizing. I thought I had seen plenty of discourteous behavior before, but this trip was truly eye-opening.

I was CONSTANTLY being cut-off, blocked, and I encountered a number of parents who actually PUSHED their children DIRECTLY in front of me, so that I had no choice but to immediately STOP to avoid running them over.
This happens to us at WDW ALL THE TIME, and we are not in ECVs.
 
Last edited:

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom