PHOTOS - What happens to the 'Be Our Guest Restaurant' outdoor queue now it's summer?

Dads 2 Boys

Dads 2 Boys

Well-Known Member
wdwmagic said:
Not only that, they are also dishing out cups of water, and they post numerous cast throughout the area to keep people updated with wait times and to answer any questions. I can think of a good number of theme parks where you are left to your own devices in such situations.
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The reasoning behind is definitely noble and should be commended whether we agree or not.
 
jakeman

jakeman

Well-Known Member
nepalostparks said:
For those complaining that "it looks awful" let's review the mantra, since everyone likes to pull out the list on so many other issues:

Safety, Courtesy, Show, Efficiency

Certainly the umbrellas help shade the people under them in the sun, reducing stress from heat, along with blocking some of the rays to reduce sunburn. That seems to promote guest Safety.

And certainly Disney isn't required to provide these to guests, but it's a nice gesture for those who decide to wait in line (arguments on whether or not its worth waiting for aside), and I'm sure is nice in the event its raining. That seems to be a Courtesy for guests.

Seems like Disney is putting Safety and Courtesy first. And handing out umbrellas for guest's temporary use doesn't seem to put Efficiency above any of the other three, so I think we're all clear here.
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I liked this, so I responded to it, so that people who want to like it twice like me can like yours then like mine. Then we can all like each other...
 
devoy1701

devoy1701

Well-Known Member
nepalostparks said:
For those complaining that "it looks awful" let's review the mantra, since everyone likes to pull out the list on so many other issues:

Safety, Courtesy, Show, Efficiency

Certainly the umbrellas help shade the people under them in the sun, reducing stress from heat, along with blocking some of the rays to reduce sunburn. That seems to promote guest Safety.

And certainly Disney isn't required to provide these to guests, but it's a nice gesture for those who decide to wait in line (arguments on whether or not its worth waiting for aside), and I'm sure is nice in the event its raining. That seems to be a Courtesy for guests.

Seems like Disney is putting Safety and Courtesy first. And handing out umbrellas for guest's temporary use doesn't seem to put Efficiency above any of the other three, so I think we're all clear here.
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Safety and Courtesy resulting from lack of efficient planning. Kudos Disney!
 
JenniferS

JenniferS

When you're the leader, you don't have to follow.
Dads 2 Boys said:
And to cut everyone off at the pass....I was referrring to the info that was posted on the main page here about the whole umbrella thing that states:

"The Magic Kingdom's New Fantasyland 'Be Our Guest Restaurant' is still exceptionally popular, with the lunch queue starting to form at park opening. Now it's summer things are getting both hot and wet. Disney has you covered, and cast members are now handing out large Disney Golf umbrellas to those in the queue. Check out the photos below."

So while some only wait 45 mins to an hour, some people are waiting a lot longer.
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No. Thank. You.
We had dinner there in November during soft openings and waited less than 5 minutes. I would NEVER wait 45 minutes for lunch - not with CHH around the corner.
 
tissandtully

tissandtully

Well-Known Member
muteki said:
If only there were enough alternate restaurants to eat at in MK so that people wouldn't feel like they have to wait 30 minutes+ in the sun to eat lunch.
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I'll say that CHH has a huge line at lunchtime as well. I agree, there needs to be more substantial lunch places in MK.
 
ScoutN

ScoutN

OV 104
Premium Member
nepalostparks said:
And certainly Disney isn't required to provide these to guests, but it's a nice gesture for those who decide to wait in line (arguments on whether or not its worth waiting for aside), and I'm sure is nice in the event its raining. That seems to be a Courtesy for guests.

Seems like Disney is putting Safety and Courtesy first. And handing out umbrellas for guest's temporary use doesn't seem to put Efficiency above any of the other three, so I think we're all clear here.
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It certainly is not required. It also certainly would not look good having guests fallout from the heat on an unshaded area of concrete.
 
PUSH

PUSH

Well-Known Member
Used these umbrellas last Thursday. It's a nice gesture, but they are way too big. You can't hold onto one without hitting another umbrella or even someone else. It's especially annoying when they tell you to keep stepping up (when you really can't). Nice gesture, though, and good customer service.

The cups of water are really nice. I didn't have any, but it surprised me that they'd offer this for free.
 
JenniferS

JenniferS

When you're the leader, you don't have to follow.
tissandtully said:
I'll say that CHH has a huge line at lunchtime as well. I agree, there needs to be more substantial lunch places in MK.
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The lunchtime line up for CHH doesn't start at 10:30 am - nor is it snaked for 200 metres outdoors in the blazing sun or pouring rain.
 
PotteryGal

PotteryGal

Active Member
Saw this last week....at 10:30 the line was all the way over the bridge near Gaston's fountain, and when I asked the CM how long the wait was from there, she said 90 minutes....um, no. Walked over to CHH and had lunch right away before the main lunch rush happened. Theming is nice and all, but that was just ridiculous for a restaurant.
 
TP2000

TP2000

Well-Known Member
This is a clever and thoughtful way for front-line staff to graciously serve the line of waiting "guests". Bravo to whomever at Magic Kingdom Park thought of this idea!

That said... The climate in Orlando is miserable and fun-killing for several months out of the year. It's always been that way, it always will be that way. So how does WDI and TDO's planning department not think of this stuff years in advance when they plan and design these new park offerings?

You can tell it's people working in cubicles far removed from the theme parks that approve this stuff. And then it's up to the front-line staff working in the theme parks to clean up the mess that WDI creatives and TDO planners made in their cubicles. The troubling thing is that those cubicle drones make a lot more money than the front-line staff and supervisors who have to think up the solutions to the mess.
 
jakeman

jakeman

Well-Known Member
TP2000 said:
This is a clever and thoughtful way for front-line staff to graciously serve the line of waiting "guests". Bravo to whomever at Magic Kingdom Park thought of this idea!

That said... The climate in Orlando is miserable and fun-killing for several months out of the year. It's always been that way, it always will be that way. So how does WDI and TDO's planning department not think of this stuff years in advance when they plan and design these new park offerings?

You can tell it's people working in cubicles far removed from the theme parks that approve this stuff. And then it's up to the front-line staff working in the theme parks to clean up the mess that WDI creatives and TDO planners made in their cubicles. The troubling thing is that those cubicle drones make a lot more money than the front-line staff and supervisors who have to think up the solutions to the mess.
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Oh please.

I stood out in the sun under no shade at Disneyland when those stupid subs opened back up. No one rushed out with a glass of water for me. By your logic, TDA should have foreseen the attendance spike and built umbrella's on the railing, which they did not.

I'm sure the TDA cubicle drones were calling up the TDO cubicle drones and chatting it up that day.

When something is popular sometimes the demand outstrips capacity. It's really that simple.
 
xdan0920

xdan0920

Think for yourselfer
jakeman said:
Quit telling people about it!

We've got to keep the riff raff out!
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Good point. Kona is terrible, everyone eat popcorn
and cotton candy for lunch.

tissandtully said:
Don't worry, no one is going to leave MK and hop a monorail to the Poly.
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True, much better to sweat in the sun for an hour then to take a fun monorail ride to see and try something fun and different.

;)
 

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