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our first visit was ruined by this disgusting cleaning

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Comped your room stay?? Just because you witnessed something? That makes no sense. Now we've all witnessed it too, thanks to the video. May we all please have comp rooms because of what we saw?
You
Because one I don't need 15 seconds and two I think people have a right to know, I spent months planing this trip as Im sure anyone going to Disney world does and its not right. We Didn't confront the employee because Im a customer service manager so I find it better whenever there's a employee problem to speak to the manager.
Im not compliance at Disney. Thats why
 
Comped your room stay?? Just because you witnessed something? That makes no sense. Now we've all witnessed it too, thanks to the video. May we all please have comp rooms because of what we saw?
You should, if you stayed there in this time frame. Thats why we posted it. Call AOA, im sure you can work something out. Everyone who stayed there should.
 

SDisney90

Well-Known Member
I may expect this to happen at a fast food joint or a restaurant with a B/C rating but not when Im at a Disney resort!
I have a 18 month old and his hands are always on the table. We always wipe the table before eating when we have him, that night we ate pizza out of the box no plates.
I agree but that's the reality it can happen anywhere in a 1-5 star establishment. Point being because it's Disney everyone is in an uproar. If we only knew half the stuff that happens IN kitchens. Again, not saying I condone this or anything its absolutely disgusting and it should have never happened in the first place. Just stating the cold truth.
 
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BuddyThomas

Well-Known Member
You should, if you stayed there in this time frame. Thats why we posted it. Call AOA, im sure you can work something out. Everyone who stayed there should.
Sorry. I don't see your logic.

This is not something that "happened" to someone. This is something that they saw. There is no evidence that they even ever ate at the food court.

Yes, it is disgusting, and as a well known germaphobe, I'm pretty appalled. But having their room comped for the entire stay is completely ridiculous.

If they found out that they were sleeping underneath a nest of dead rats in their room, I would totally understand. If they were attacked by a swarm of bees in a hive hanging in their closet, free room!! If they found out that their toilet was the secret gateway to Hell, and it sucked down their first born - by all means - hire an exorcist and comp their room.

But someone strolls by a food court and sees reprehensible behavior and apparently complains loud enough to get the news involved - and their room is totally comped? Not cool. This is what causes rates to go up for the rest of us, and this is what causes everyone to complain about every single little thing - because THEY WANT FREE THINGS!
 

Tiggerish

Resident Redhead
Premium Member
Sorry. I don't see your logic.

This is not something that "happened" to someone. This is something that they saw. There is no evidence that they even ever ate at the food court.

Yes, it is disgusting, and as a well known germaphobe, I'm pretty appalled. But having their room comped for the entire stay is completely ridiculous.

If they found out that they were sleeping underneath a nest of dead rats in their room, I would totally understand. If they were attacked by a swarm of bees in a hive hanging in their closet, free room!! If they found out that their toilet was the secret gateway to Hell, and it sucked down their first born - by all means - hire an exorcist and comp their room.

But someone strolls by a food court and sees reprehensible behavior and apparently complains loud enough to get the news involved - and their room is totally comped? Not cool. This is what causes rates to go up for the rest of us, and this is what causes everyone to complain about every single little thing - because THEY WANT FREE THINGS!
Word. :bookworm::inlove:
 

epcotisbest

Well-Known Member
You should, if you stayed there in this time frame. Thats why we posted it. Call AOA, im sure you can work something out. Everyone who stayed there should.
I do not understand what you are saying. Are you suggesting people should call and try to get a refund of their stay because of something that had absolutely nothing to do with their stay?
 

anabelvrgs

New Member
Original Poster
Sorry. I don't see your logic.

This is not something that "happened" to someone. This is something that they saw. There is no evidence that they even ever ate at the food court.

Yes, it is disgusting, and as a well known germaphobe, I'm pretty appalled. But having their room comped for the entire stay is completely ridiculous.

If they found out that they were sleeping underneath a nest of dead rats in their room, I would totally understand. If they were attacked by a swarm of bees in a hive hanging in their closet, free room!! If they found out that their toilet was the secret gateway to Hell, and it sucked down their first born - by all means - hire an exorcist and comp their room.

But someone strolls by a food court and sees reprehensible behavior and apparently complains loud enough to get the news involved - and their room is totally comped? Not cool. This is what causes rates to go up for the rest of us, and this is what causes everyone to complain about every single little thing - because THEY WANT FREE THINGS!
This is exactly why hotels and restaurant's get away with what they do, nobody wants to be the bad guy. We complained because the restaurant manager didn't seem shocked by the video which means to me that this was done more then the one time.
 

BuddyThomas

Well-Known Member
This is exactly why hotels and restaurant's get away with what they do, nobody wants to be the bad guy. We complained because the restaurant manager didn't seem shocked by the video which means to me that this was done more then the one time.
I'm not saying that you should not have complained. I'm just saying that if they really comped your room for the entire stay, that is totally ridiculous. Nothing happened to you. You were simply a passive observer. A meal voucher would have been more than enough compensation.

This motivates people to go on vacation and look for any problem they can find and then complain about it so they can get comp stuff.
 
I'm not saying that you should not have complained. I'm just saying that if they really comped your room for the entire stay, that is totally ridiculous. Nothing happened to you. You were simply a passive observer. A meal voucher would have been more than enough compensation.

This motivates people to go on vacation and look for any problem they can find and then complain about it so they can get comp stuff.
Agreed.
 

daisyduckie

Well-Known Member
I'm not saying that you should not have complained. I'm just saying that if they really comped your room for the entire stay, that is totally ridiculous. Nothing happened to you. You were simply a passive observer. A meal voucher would have been more than enough compensation.

This motivates people to go on vacation and look for any problem they can find and then complain about it so they can get comp stuff.

Agreed. I also think it causes Disney to look at distrust when people go to them complaining about something. People with real issues get treated not so great because of silly complaints.
 

Pumbas Nakasak

Heading for the great escape.
Dear god, Disney uses magical mops, stains, excreta and food matter are instantly transformed into little pockets of joy and rise into the air to be breathed in by true fans, who truly own the Disney spirit. Besides its a poor persons resort they'll have immunity as there used to living in squaller. Allegedly.
 

anabelvrgs

New Member
Original Poster
Dear god, Disney uses magical mops, stains, excreta and food matter are instantly transformed into little pockets of joy and rise into the air to be breathed in by true fans, who truly own the Disney spirit. Besides its a poor persons resort they'll have immunity as there used to living in squaller. Allegedly.
You sir are what I would call a Disney bully! Clearly you have nothing better to do then to be up Disney's butt, good day
 
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