Online Renewal of Annual Passes - Disney's Attempt to Force Passholders to Upgrade?

Chef Mickey

Well-Known Member
Spoken like someone who knows little about the way billion dollar industries survive. It's all about the subtle ways to lead people into buying more without realizing they are being maneuvered.

And 0%? Really? So, it's possible to get struck by lightning while taking a shower, but there is a ZERO PERCENT CHANCE this is intentional?
You would be wrong. I work in a high level position (financial) at a Fortune 10 company and have worked at another Fortune 50 company. I have direct experience with earnings reporting and deep analytics.

Strategies to increase consumer spending and fraud are two different things. You’re barking up the wrong tree. I’m as corporate as anyone on this board and yes, I disagree with you completely.

Yes, I believe there is a 0% chance Disney is committing fraud on purpose for this inconsequential revenue opportunity with consumer satisfaction consequences.
 

Chef Mickey

Well-Known Member
@Chef Mickey That's kind of the point of why I brought this subject up. It would seem to a reasonable person that this kind of activity is needless and would do more harm than good. However, if you look closely, in this case the profit would be considerable. The price for two people to renew Weekday Select passes is just about $600 whereas to get Platinum passes is about $1000 dollars more. Not chump change.

But here's why I wouldn't put it past Disney management to be doing this on purpose. Recently I was at a WDW gift shop with friends who came down from out of state. Their son had just graduated from high school and so we all went to Disney together to celebrate. He is an avid pin trader, and he found a pin he really liked for $9.99. He had his $10 ready and I told him I would go up with him when he paid so he could get 20% off with my pass. We stood in line together and waited for an open register. When we were called over to the counter the cast member scanned the pin and gave the total. I pulled out my pass and ID and handed them to her. She said, "I'm sorry sir but I can't give you the discount." I, of course, asked why not. She said, "I can only give you the discount. So unless you are buying this I can't give the discount."

Honestly, at that moment I wanted to walk out and not give a dime of my money. If it was my purchase that is exactly what would have happened. However, this young recent grad was the one who wanted this item. So, I immediately said, "I am paying." and handed handed her my credit card in addition. She gave the discount and handed me back all three cards. Our friend's son sheepishly said thank you to me as we walked away and handed me his $10 bill.

How much was going to be saved in the transaction? TWO DOLLARS!!! They fought me using my passholder merchandise discount for a young man who I stood in line with for TWO DOLLARS. Talk about something that's "not worth it because it's not going to move the needle and it will upset those who can't get what they want."
You seem almost comically upset, so I’m just going to say one more thing and you’re on your own.

Yes, it is chump change for Disney. Disney did $56B in revenue in 2018. Do some math on how much fraud would be required to move the needle, particularly when this is regarding renewals - so the incremental potential revenue is certainly less than $1,000.

Your other story is anecdotal and is simply an implementation of a policy. Big deal.

I’m not entertaining you anymore. Think what you want.
 

bUU

Well-Known Member
So the default message chosen was that a pass was no longer sold? Again, in what situation would that error message be used that would make sense?
Every single edge case not addressed by specific code.

Every single one.

You sound like you've never been on a software development project for a major multinational conglomerate.
 

actioncookbook

Active Member
Ok. Let's say you did break the lid open on this. You were the one to expose this deceit and there is a cover up going on here.

What then?

Disney wont care. They wont miss your business. No one will beg you to come back. The profits will still roll in and the park will keep operating.


I swear these Disney conspiracy theories are the most bizarre things I've ever seen.
 

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