STGRhost said:
"So we trekked back to the booths, waited in line (which gave my dad something to complain about to Guest Relations...but that's a whole different story)."
Because you had to wait in line? I hope there's more to that story...
Oh yeah there is. You see, my Dad is a guest relations nightmare. He's the kind of guy where if he finds something wrong (ie: not posting a ride closure at the enterance and it being closed), he'll definitely let you know about it. In this situation, here's what happened:
On our '93 trip, we had some time to kill at the airport after our arrival and before we could pick up our rental car. We spent some time in the Disney Store browsing and whatnot. Somehow or another my dad got to talking to the salesman about park tickets. He said that they were changing the tickets the next day and that the price would go up and there would be other changes (no park hopping?). They also stated another benefit being that you wouldn't have to wait in line to buy tickets at the park. We ended up getting 5 adults and a child (2 adults and a child for that trip and 3 adults for future trips). We used all but 1 or 2 days on the passes used for that trip, so we had a day or 2 left over on each, plus the other 3 unused passes.
Fast forward to Spring Break 2000. We get stopped before we get into the Monorail/Ferry area and are told we had to exchange the tickets for new ones at the booths. We end up waiting in a fairly large line (Spring Break, remember?) and getting the tickets (2 adults, 1 child) exchanged. The child was upgraded to an adult for free.
My dad was a bit peeved that we had to wait in line and we ended up missing the opening of the MK. He's the type where you have to be there from open to close and get your money's worth. So first stop was City Hall to "give it to them". He argued on the basis that when the tickets were sold to him, one of the primary benefits that was pushed during the sale is that you wouldn't have to stand in line at the ticket booths. The guy apologized and offered to compensate our time spent in line at the ticket booths by giving us a card that would let us bypass the line for the attraction of our choice. Being Spring Break, and RnRC fairly new, we bypassed a major line there (line for Fastpass distribution was an hour long).
It all ended up fine, but it gives you the backstory about our ticket situation and the personality of my dad. The other 3 adult tickets we bought at the same time is what we're going to have to exchange in Jan.
Wow...if you made it through that, congrats. Just imagine if I decide to write a trip report for our upcoming trip.....you'd need a to take a vacation just to read it!! :hammer:
Anyway, when I get around to calling Disney, I will surely post what I find out!! I'm sure it will be the same as what STGRhost has said. Thanks for all your help!
) I'm glad to hear that the GR CM fixed things for you. Off property tickets very rarely get explained sufficiently, or correctly. 
