Ok, I do not normally post reviews but I hae to in this case. This place is the worst place that you can possiable stay in the orlando area. If you are on vaction, do not even think about it, you will not save any money. If you are in transit, keep going down 192, there are several place's that are 100 times better for the same money.
I had to move out of the cottage I was renting for the last three years and I went here because of the cost and the discount I got for being a Disney Cast Member. Little did I know this place is run by slum loards. I am not lying. When you arrive and go to check in you are greeted by bulit proof glass. There are two of Home Suite Homes in the area and they both have this glass, the only hotels in the area that uses this. (should be your first red flag) The staff are extrelly rude and unprofessional. They are very dirty and shady. I was in a bind so I thought I would suck it up and give it a try. The grounds are filthy as well as the laundry room. I had a room with a king bed and it was not kept up at all. The shower head was broken and remained that way till after I left. The bath tub had peeling paint and was unkept.
To give you an idea of the type of service I recived. During my stay my TV went out and I called the front desk multiple times and they said they would send some one up. This was at 1:00pm. No one ever showed. A day later at 11:30pm while I was sleeping there was a knock at the door and it was two very unkept guys that clamed they were with maint. Against my better judgement I let them take a look. They smelled to high heven of alcohol and cig smoke. They looked at the TV, and everything else in my room, and said they would call the problem in. Long story short it took three days to get a replacmen TV and they refused to give me any type of credit.
On my second night I arrive home at 2:30am after I got off work to be greeted by not one, two or even three, but 9 police cars and a police helicoptor above. The next day I talke with a orange county officer and found out they are called to this hotel on a nightly basis. No matter what time you arrive you are greeted by people loitering outside there rooms drinking beer and smoking. Oh, BTW, this is against thier so called rules. People have parties out side there rooms and when you call security to assist, they are actully friends with every one so they join them. If you do not beleave me take a drive by around midnight and see for youself. It is very scarry.
The staff is there for one reason, to take and hold on to your money. They charge a $100 deposit if you pay cash and they hold on to it for over two weeks to collect the intrest. Oh the house keeping is a joke! They come once every two weeks and your lucky if they clean the toliet and vacume.
The staff again is extremely unprofessional and they do not care about your stay or your safety. When you go to them with a problem they blow you off and ignore you. This place is really for the homeless as its run by slum lords and should not be used for anyone on vacation at all. DO NOT be fooled by the cheep price. Go accross the street to Knights Inn or even Motel 6. They have the same so called amminites and are extremly clean. Or go further down 192 and there are multiple places that you can stay at for extened stays.
Oh if you must stay here, DO NOT use you credit card! Pay Cash. I am not accusing anyone but I had some one get hold of my debit card number right after I checked in and made a bunch of charges. I can not prove anything but I have heard that I am not the only one that it has happen too at the property.
Well thats about it. I can NOT impress on every one about staying AWAY fom this palce. It really needs to be shut down!! Read ALL of the reviews and form your opinion. You will see a patern and you can tell which reviews were posted by the so called employees that live there.
STAY AWAY...YOU WILL BE SORRY!!!!
:lol:
