No More Free Samples at Ghirardelli

[ThatMouse]

They reserved course due to feedback and complaints? Obviously this store is not run by Disney.

 

[Kman101]

Cracks me up that this thread got so much traction over something so silly. Even worse that some people made this out to be a Disney policy change vs Ghirardelli themselves.

Maybe because it wasn’t clear from the initial report whose decision this was. Heaven forbid questions are asked. And it’s a company chasing pennies. A free sample is not going to break them and taking it away won’t force anyone to buy the chocolate. At least they changed their mind. It’s the principle of it.

 

[peter11435]

Maybe because it wasn’t clear from the initial report whose decision this was. Heaven forbid questions are asked. And it’s a company chasing pennies. A free sample is not going to break them and taking it away won’t force anyone to buy the chocolate. At least they changed their mind. It’s the principle of it.

Why would anyone think that Disney would have forced another company to stop giving out samples? It wouldn’t be Disney’s decision. It’s not their company, not their store, not their employees, and not their chocolate. Not to mention from the initial report it was clear that this was all Ghirardelli locations.

And again, free samples are great. However if they are giving out more free chocolate than they are selling... well?

You shouldn’t expect or feel entitled to anything free. It’s the principle of it.

 

[jt04]

They should reserve this for special occasions. That people might understand.

 

[homerdance]

i was at the chicago (north michigan ave) store and there was no free samples in Jan either. But they only had 3 people working at that store when we stopped.

 

[wdwmagic]

These are the current samples

 

[TrainsOfDisney]

A company can choose to give away samples or not, but when you’ve built up your brand as offering free samples as a policy at your stores it’s a pretty major decision to reverse course. In the business world the samples should be take out of the marketing budget, cause that’s what it really is. Not just marketing the product being sampled, but also marketing the brand and “store experience” as a whole.

 

[wdwmagic]

The free samples are still happening - currently Peppermint Bark.

 

[ABQ]

The free samples are still happening - currently Peppermint Bark.

Interesting, as wasn't it said they ceased samples at the Disneyland Downtown Disney location. Good to see the samples still flow on the east coast.

 

[Magic Feather]

Interesting, as wasn't it said they ceased samples at the Disneyland Downtown Disney location. Good to see the samples still flow on the east coast.

They were not doing samples at DCA as of two days ago.

 

[DisneyCane]

They were not doing samples at DCA as of two days ago.

Nor Disney springs as of yesterday. What they should do is provide samples for a few minutes at random times. Then they'll get people checking all day but give away a lot less product.

 

[Dead2009]

I thought you were smarter than this......
The fact people are so dumb as to believe this was a decision by Disney is a bit scary.

They wanted it to be a decision by Disney so they could openly complain about it.

 

[TrainsOfDisney]

For what it’s worth, the Ghirardelli store in Monterey California was still giving out free samples as of yesterday.

 

[MarkTwain]

I was at the Disney Springs location 2 weeks ago and still got handed the peppermint bark chocolate. It was pretty clearly Christmas - themed chocolate, so maybe they're just getting rid of all their leftover samples, but at least they have some for now.

 

[n2hifi]

Was at Disney Springs last week and they were handing out Milk Chocolate Caramel squares.

 

[OG Runner]

Yaaaaaayy!!!!!

 

[Disstevefan1]

YaY !!! There is nothing better than getting free chocolate while on your WDW vacation!!!

 

[The Grand Inquisitor]

I went here 2 weeks ago during my trip. I got the crissy field cookie bits sundae. It was delicious! One of the best ice cream sundae's I have ever had!

 

[Texas84]

I got some 'free' milk chocolates at Pop. Don't know if they do that for everyone or if it was a 'sorry' for the poor customer service.

 

[The Grand Inquisitor]

I got some 'free' milk chocolates at Pop. Don't know if they do that for everyone or if it was a 'sorry' for the poor customer service.

That's pretty awesome!