Dizknee_Phreek
Well-Known Member
I wish they would redo the layout of Saratoga's quick service and especially their shop. Maybe the layout is deceiving, but it felt way smaller than most of the other deluxe resorts. Even moderates and values have larger shops than Saratoga.
Honestly it makes sense to have less check-in desks with them encouraging mobile check-in. The problem I foresee is the last time I checked into Riverside (Feb 2020) there was a LONG line and wait. I had done the mobile check-in, but still needed to go to the front desk for a few reasons. Anyway, even though there were lots of people waiting, there were only a handful of CMs checking people in. I'd say over half the check-in desks were empty. I'm sure we just happened to hit a busy wave (maybe Magical Express had just let some people off, who knows). But it was a little inconvenient after driving for several hours.
Honestly it makes sense to have less check-in desks with them encouraging mobile check-in. The problem I foresee is the last time I checked into Riverside (Feb 2020) there was a LONG line and wait. I had done the mobile check-in, but still needed to go to the front desk for a few reasons. Anyway, even though there were lots of people waiting, there were only a handful of CMs checking people in. I'd say over half the check-in desks were empty. I'm sure we just happened to hit a busy wave (maybe Magical Express had just let some people off, who knows). But it was a little inconvenient after driving for several hours.