New Disney Website Question

J

jollymon2

New Member
Hey all,

So I just checked out the new Disney website and went to the calendar to see the park hours and stuff when we are there. I got all of that just fine, but I can't seem to find any parade, fireworks, etc. times. Are they no longer listed?
 
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NEmickeyfan

NEmickeyfan

Well-Known Member
You are correct. The daily schedule is still not working as are a number of other parts of their website. There are very many upset/frustrated people who are needing the information to plan their vacations, including me. How can we plan our trips, made ADR's, etc without access to the daily schedule. My emails to Disney about their website goes unanswered. Hard to believe that they would bring up a new website with soooooooo many problems with it. So.... we wait.
 
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disneygirl76

disneygirl76

Carey Poppins - Nanny and Disney Enthusiest
The only problem with this is that they still don't have May and June up yet. :hammer: According to the last CM I spoke to, hours were posted 180 days out, the same as the ADR's. Now that they are revamping everything and were continually adjusting the hours they had posted, they don't post 180 days out any more. There are some terribly frustrated folks b/c of this. I'm one of them.

Between not being able to access the My Vacation portion of the website -except for a random and small window of time this past Tuesday - and not having hours, and not being able to make ADR's for my upcoming June vaca - i feel like this :brick: :mad: :hammer: about the the new website. I know we will grow to love it but right now - info is not complete, if it is available at all. So the link from the post above will take you to the working hours, but they are the same that is on the new website - they just stop at the end of April.
 
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Rob562

Rob562

Well-Known Member
disneygirl76 said:
The only problem with this is that they still don't have May and June up yet. :hammer: According to the last CM I spoke to, hours were posted 180 days out, the same as the ADR's. Now that they are revamping everything and were continually adjusting the hours they had posted, they don't post 180 days out any more. There are some terribly frustrated folks b/c of this. I'm one of them.
Click to expand...

For a very long time, Disney only published park hours 3-4 months in advance. It wasn't until they expanded the ADR booking window from 90 to 180 days that they needed to publish farther out, because Guests needed to know park hours in order to plan those 180-day ADRs.

So, with Disney reeling the booking window back in to 90 days, they don't have to publish their hours so far in advance.

Plus, it's also economy-related. If Disney doesn't know how busy they'll be in June, they can't figure out what hours the parks will need. In years past, they could just use historical data to plan their hours. But many more people are planning trips on short-notice.

If they put out a schedule for June now, and then in April or May the projected number of Guests is WAY down, they either have to readjust the parks to shorter hours (which might invalidate some ADRs who are now scheduled beyond closing time, and tick off Guests who'd been using those hours to plan their trips), or they have to keep to their published hours and operate at a financial loss because they'd have to staff a park that has noone in it...
Not releasing ADRs and park hours until 3 months out lets them be more flexible in their plans as they get the projected numbers.
Plus, with not being able to make ADRs until 90 days out, there's really no true reason why you'd need June's hours right now, besides "it'd be nice to have them now so I can plan right now rather than in a couple months".

-Rob
(who wouldn't mind having the June park hours now, but is OK with having to wait until March for them)
 
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Tater48

Tater48

Well-Known Member
NEmickeyfan said:
My emails to Disney about their website goes unanswered.
Click to expand...

It's funny that you mention this. I called WDW Guest relations today and actually got to talk to someone live., While she couldn't answer any of my questions, she did assure me that ALL correspondence, be it either e-mail or snail is answered. When I asked her why the e-mails that I had sent in December have gone unanswered, the only answer she had was that some take longer than others. She had no answer about the snail mail that I had sent several weeks ago, except to tell me that it would be answered soon. :brick:She was pleasant, though.
 
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tecowdw

tecowdw

Well-Known Member
Ugh....

To me this new website design is a step backwards from what it was (at least the main pages for each park and resort). No more music on those pages. And I so liked listening to the theme songs for some of the resorts.

Blah!
:hurl:
 
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