New DAS System at Walt Disney World 2024

Vegas Disney Fan

Well-Known Member
Why would you be hopeful that it doesn't happen? This is one of the first things in years that I've seen the members of this site united on.
I’m curious to see what will qualify and what won’t. We’ve been to DL Paris in 2016, 2017, 2018, and 2023, my GF has a heart issue and they accepted her medical documentation for their DAS program the first 3 times we went but last year they said she no longer qualifies under their new guidelines. Thankfully we’d already been a couple times so we just planned accordingly for the rides with long lines but it’s a fine line between weeding out abuse and being so restrictive it actually prevents people that genuinely benefit from it and can no longer get it.
 

DisneyHead123

Well-Known Member
Right, there is only so much they can do if someone decides to go to a doctor, say what they need to say to get a diagnosis, etc. if someone is really that heck bent on abusing the system.

What this does is cut out the casual abuse, which is reportedly rampant. It's way easier for people to justify it as a "little fib" than to actually go through all that. I think there are way more people out there than you realize that after paying for an expensive WDW vacation feel entitled, and have no problem saying "yeah, my kid can't wait in lines because they get unmanageable and disruptive" since Disney didn't actually make you give them a diagnosis, just the accommodation you are asking for.

It's like the 3-year-old question - many people have much less problem "fibbing" that their 3 1/2 year old kid is only 3 to get them free admission/food at WDW than they would coming to the park with a fake birth certificate, if Disney required such a thing. If people are willing to go that far, and there certainly are, it is a much bigger step for most non-sociopath people in the world than something they are just justifying as a "little fib" they have to tell once.

Again, this is true - and a much broader scope of discussion. That said - it all depends on how a third party handles it, as they can do much more than the CM's at Disney ever could. Example, they could easily track doctors - if suddenly there is one rogue doctor who is writing a huge amount of these, to people who live in other states, etc. - they can see those red flags and investigate more.

In the end, this is no perfect solution - and true scammers will always find a way to scam. But it doesn't mean that this won't enormously help the issue of people "fibbing" or exaggerating because normally rule-abiding folks that just can't resist the urge to do something to enhance their experience by just saying a few words aren't going to go the extra mile to actually get fake doctors notes.
Yeah I guess it depends on who those abusing the system actually are, and how many of them there are. I think everyone has their intuitions but without actual data there’s no way of knowing. (Fwiw my guess is that people who are outright abusing the system, fully knowing that they are lying, are pretty limited. I think rates of certain disabilities are genuinely increasing, and on top of that self-advocacy movements mean that people who might have struggled through before are going to be more assertive about wanting assistance. Especially younger people, whose mindset around those issues will be different than those who grew up in different eras. I think Disney can kick the can down the road on this one for a little while, but after a point they will have to restructure either Genie or DAS or both, because DAS numbers are only going to increase over time.)
 

StarWarsGirl

Well-Known Member
In the Parks
No
All of this is without even mentioning how expensive Healthcare is in America and how insurance is generally tied to employment and offered mostly by the types of jobs that people with these disabilities have difficulties doing.

Granted, if you can afford a Disney trip you can probably afford an occasional doctor visit. And self diagnoses without visiting a professional can be a very slippery slope (there can be a thin line between "Seeking help online for free is my only practical option right now and this has made my life better since I better understand my body/mind now and can find ways to help" vs "TikTok said I have every issue anyone has ever had so now I'm certified quirky I'm so OCD that I like my socks to match"). But this is still another way of making Disney less accessible to lower income people who are already struggling
Sometimes it's not even an issue of cost; it's an issue of access. My brother is on Medicaid, so we don't worry about the cost of his medical care. But getting access to care is frequently the issue, and we live in one of the better areas in the US for healthcare.
 

Vegas Disney Fan

Well-Known Member
As a follow up… as disappointing as it was she doesn’t qualify anymore I can’t really argue their logic, she’s good in line for about 30 minutes and since most rides have a line shorter than that at certain times throughout the day (open, close, fireworks, etc) they didn’t feel she would be excluded from those rides without their DAS. Technically true, and we worked around it, but it really limited us in the afternoon when nearly everything had lines over 30 minutes.

Paris seem to have taken an absolute necessity approach whereas the US parks have more of an accommodation approach, if it does change here it’ll be interesting to see where the line is drawn.
 

Comped

Well-Known Member
I think we've found at least two of the people who have been abusing this system 👀 Notice how defensive they became when I blew a hole in their silly arguments and paranoia.
I have a legally recognized disability (well, actually, multiple). I have a literal ream worth of medical paperwork that could qualify me, signed by the specialists I see/have seen who are some of the best in their specialties in the country - my old specialist back in MA was a department head and professor at Harvard Medical School. I've been examined by visiting health ministers and doctors from everywhere from Japan to the WHO, and have been a notable case in several medical journals.

Multiple states have issued my handicap parking placards due to this paperwork (I just renewed my FL permit last month, and MA keeps sending me one despite me asking them not to), and UCF and Valencia both (along with my schooling pre-university in MA) granted me accomodations as well based on this paperwork. I have always offered Disney to see my paperwork, they always refuse.

Does that answer your question?
 

SaucyBoy

Well-Known Member
In the Parks
No
I have a legally recognized disability (well, actually, multiple). I have a literal ream worth of medical paperwork that could qualify me, signed by the specialists I see/have seen who are some of the best in their specialties in the country - my old specialist back in MA was a department head and professor at Harvard Medical School. I've been examined by visiting health ministers and doctors from everywhere from Japan to the WHO, and have been a notable case in several medical journals.

Multiple states have issued my handicap parking placards due to this paperwork (I just renewed my FL permit last month, and MA keeps sending me one despite me asking them not to), and UCF and Valencia both (along with my schooling pre-university in MA) granted me accomodations as well based on this paperwork. I have always offered Disney to see my paperwork, they always refuse.

Does that answer your question?
Then you should have absolutely no issues submitting the documentation 🤷‍♂️ Either comply with the new rules don't go. It really isn't that hard to understand.
 

AEfx

Well-Known Member
Original Poster
Yeah I guess it depends on who those abusing the system actually are, and how many of them there are. I think everyone has their intuitions but without actual data there’s no way of knowing. (Fwiw my guess is that people who are outright abusing the system, fully knowing that they are lying, are pretty limited.

It's amazing what people can justify, though.

"Well, my kid HATES waiting in lines, and when they get overtired they get super bratty about it...once in awhile they do throw a tantrum...I mean, I'm just saving the other people in line from having to deal with it by saying it's a need...not a want to wait somewhere where we can all sit down and relax. Besides, Suzy Q said she did it when she went, because to heck with Disney - I'm paying $8 grand to be here for a week, who's it hurting?"

I do think it's a lot more common than you might realize.

Think about the massive increase in retail theft due to self-checkouts. It's not because suddenly a huge percentage of people became kleptos or lost their morals entirely. It's because it became very easy for some to casually justify - it makes me think of one of the early episodes of the Roseanne reboot, when she is at the grocery store self-checkout and her granddaughter says "you forgot to scan that bacon" and the joke was "well, a pound of bacon is the starting wage for checking out my own groceries..."

The people who used to put things under their clothes to steal, or would just walk out with a cart full of unpaid for groceries, didn't make that massive increase (in this context, although organized retail theft is a much different matter but that's a whole different topic). Self-checkout at most retail stores didn't really enable that any more than it did before.

The massive increase across the board directly due to self-checkout was the casual people who were actually paying for the majority of their groceries, but giving themselves a little bonus - "that was on sale last week, it's twice the price now...oops, if they ask, I'll say it was an accident I forgot to scan it" or "the store across the street has this half price, so I'm going to hold them together and only scan one...". People who wouldn't normally think of actually physically stealing something and just walking out of the store, or going through the regular checkout without paying for something.

The easier you make something to game, the more people find it acceptable to get around the system. It's the same thing here - because Disney legally can't ask the questions that a HIPPA-compliant third party can, you are able to bend the truth here to get a benefit, without outright breaking it. You and I might see that moral line crossed in both instances, and hopefully, the majority do - but we can name countless things at WDW that people have been willing to exploit because they feel entitled, and I do think a lot more folks are willing to casually justify things that "don't hurt anyone else" than we might want to believe.
 

Indy_UK

Well-Known Member
Not against this at all. More than happy to provide evidence of our sons ADHD and Autism diagnosis through 3rd party.

My only hope once ‘vetted’ I guess it’s possible to still go online prior to arrival for Disney to also approve ( like universal I guess) and allow pre-booking of 2 rides
 

Brian

Well-Known Member
That's incredibly unfair. Medical information is sensitive and protected by law (HIPAA). The posters made a valid point.
Especially valid when you consider that not only may a third-party be negligent in handling it, but they may also unwittingly suffer a data breach. I swear I get letters and emails several times a month at this rate from some random company I didn't know had my personal information letting me know "whoops, we were hacked!"
 

The Mighty Tim

Well-Known Member
Forgive me if this sounds like a dumb or obvious question, but how would an international guest obtain a DAS pass under this new system?
 

AEfx

Well-Known Member
Original Poster
Especially valid when you consider that not only may a third-party be negligent in handling it, but they may also unwittingly suffer a data breach.
Right, but the point is they will have to be HIPPA certified - just like the third-party billing for any medical thing you do, or countless other companies between you and your medical information (pharmacy, clinic, private practice, insurance companies and their subsidiaries).

They have much stricter standards than the Disney reservation system that currently holds that information, and are much more legally protected as well.

There are reasons you don't often hear about breaches of medical data like we do everything else - I mean, it happens, but a) there are many more safeguards involved and legal penalties, it's the most protected type of consumer information, and b) no one really cares enough to do it in a massive way. I mean, what are financial criminals going to do if they find out you have a kid diagnosed with Autism? Is it a secret? I mean, with social media and phones and such...it's just not valuable data to begin with, especially with the small quantity needed here.
 

Brian

Well-Known Member
Right, but the point is they will have to be HIPPA certified - just like the third-party billing for any medical thing you do, or countless other companies between you and your medical information (pharmacy, clinic, private practice, insurance companies and their subsidiaries).

They have much stricter standards than the Disney reservation system that currently holds that information, and are much more legally protected as well.

There are reasons you don't often hear about breaches of medical data like we do everything else - I mean, it happens, but a) there are many more safeguards involved and legal penalties, it's the most protected type of information, and b) no one really cares enough to do it in a massive way. I mean, what are financial criminals going to do if they find out you have a kid diagnosed with Autism? Is it a secret? I mean, with social media and phones and such...it's just not valuable data to begin with, especially with the small quantity needed here.
Certainly. I personally wouldn't worry about it if I were a guest in need of DAS, but that's not to say it isn't a valid concern. And for another member to baselessly accuse those who would raise this concern of abusing/wishing to abuse the current system is just bad faith.
 

haveyoumetmark

Well-Known Member
Also, for all we know this may qualify more people for DAS than before, not fewer. I studied accessibility in grad school and I don’t think people understand just how common disability is. It’s not clear how the verification works yet but Disney only qualifies certain kinds of conditions for DAS, notably excluding mobility.
 

Chi84

Premium Member
Right, but the point is they will have to be HIPPA certified - just like the third-party billing for any medical thing you do, or countless other companies between you and your medical information (pharmacy, clinic, private practice, insurance companies and their subsidiaries).

They have much stricter standards than the Disney reservation system that currently holds that information, and are much more legally protected as well.

There are reasons you don't often hear about breaches of medical data like we do everything else - I mean, it happens, but a) there are many more safeguards involved and legal penalties, it's the most protected type of consumer information, and b) no one really cares enough to do it in a massive way. I mean, what are financial criminals going to do if they find out you have a kid diagnosed with Autism? Is it a secret? I mean, with social media and phones and such...it's just not valuable data to begin with, especially with the small quantity needed here.
It seems HIPAA (the Health Insurance Portability and Accountability Act) would provide the necessary safeguards, but I’m not certain.
 
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Communicora

Premium Member
Forgive me if this sounds like a dumb or obvious question, but how would an international guest obtain a DAS pass under this new system?
This is the service Universal uses. If Disney does go forward with this, I would imagine they'd use this service or a similar one.

 

nickys

Premium Member
As a follow up… as disappointing as it was she doesn’t qualify anymore I can’t really argue their logic, she’s good in line for about 30 minutes and since most rides have a line shorter than that at certain times throughout the day (open, close, fireworks, etc) they didn’t feel she would be excluded from those rides without their DAS. Technically true, and we worked around it, but it really limited us in the afternoon when nearly everything had lines over 30 minutes.

Paris seem to have taken an absolute necessity approach whereas the US parks have more of an accommodation approach, if it does change here it’ll be interesting to see where the line is drawn.
DLP has two different types of disability pass, which provide different Accomodations in the park. Both have different qualifying criteria and application process, and the proof required for each is also different.

I don’t know how long their current system has been in place. It’s possible it’s changed since your first visits, which could be why they couldn’t accept your GF’s documentation.
 

Comped

Well-Known Member
DLP has two different types of disability pass, which provide different Accomodations in the park. Both have different qualifying criteria and application process, and the proof required for each is also different.

I don’t know how long their current system has been in place. It’s possible it’s changed since your first visits, which could be why they couldn’t accept your GF’s documentation.
DLP's two tier system is odd, despite being disabled (although not visibly so), I only qualify for the priority pass (which essentially lets you on rides with little to no wait like they used to do domestically here in the US, at least according to some blogs I've read from people who've used it), and not the DLP equivalent to the current DAS with return times (which they call the early access pass). The one with the return time is somehow tougher to get... Don't ask me why.

TDR has only 1 system, and it uses return times. From the limited info in English I've seen (my Japanese isn't great when it comes to theme park stuff, just football), it seems like it's a breeze with a doctor's note though.
 

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