Spaceship|Earth
Member
This. Exactly this.
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New DAS System at Walt Disney World 2024
- Thread starter AEfx
- Start date
DryerLintFan
Premium Member
That’s fair. That’s how i view these changes. I might still qualify. If i don’t, hopefully what Disney has up their sleeve works for me. If it doesn’t, i guess i either stop going until my kid will ride things without me or i stop going entirely. I’ve had to stop so many other things i loved, so this would be sad but no different.
What Disney has given us for DAS has been well above and beyond “accommodations” and it’s impacting operations. Whether that’s for guest satisfaction or for money is irrelevant. It is what it is.
Again highly doubtful, Disney doesn’t want LL on midways and will manage the line to avoid that (unless it goes down) and will cause more even movement in the standby line.
RamblinWreck
Well-Known Member
They care about the lines in the sense that they care about guest satisfaction, because they need you to want to come back and to tell your friends and family good things about your trip.
If overall guest satisfaction goes down, that's a problem. If guest satisfaction for the 90% who aren't on DAS goes up and it goes down for the 10% on DAS, that's not a problem.
Jenny72
Well-Known Member
DAS is not really standby, though, despite the appearance. For my group, we can handle at max maybe 2-3 cumulative hours a day of standing in line. We need to eat, rest, move, get cool, use the bathroom, etc. But if I could do those things while virtually waiting in line, we could do 8, 10, or 12 hours of standby. We could do a lot more rides than we currently do, without Genie+. That's one of the things that makes it possible for DAS to eat into capacity so much.
There's no way to change this fact without really penalizing some people who really need it. So it's hard to see a solution outside of what they're doing. (Other than, you know, adding more capacity.)
There's no way to change this fact without really penalizing some people who really need it. So it's hard to see a solution outside of what they're doing. (Other than, you know, adding more capacity.)
Chi84
Premium Member
What lesson should they have learned? The GAC system was abused because it was overly generous. That’s according to the evidence in the A.L. case. Now DAS is being abused for the same reason.
I guess you can say they should have learned their lesson and moved everyone into standby after the A.L decision to test out what the ADA required, but they erred on the side of a program that is again being abused because non-disabled guests find it desirable.
I know it’s fashionable to bash Disney but not for this reason.
Spaceship|Earth
Member
I agree it is above and beyond. So pull back on the things that are above and beyond. Like not enforcing return times and having 2 advance reservations. Don't take it from people who need it.
Katieg3030
Member
I could be wrong but I think the ADA says they must have an equal way for those disabilities to access the rides. I know for certain it says that the companies are not allowed to make something more challenging to access than the regular guests … so I don’t know how they would get around that? It seems that Disney realizes it’s an issue and that is why they are going to limit the number of people not waiting in the standby lines. Because of there are fewer guests not receiving a DAS then there are fewer guests with the opportunity to stand in 2 lines
Katieg3030
Member
I think the lesson they might have learned is that if they make a program to easy to abuse them people will abuse it.
So if they had not handed out a DAS for every accommodation they wouldn’t be in this situation again.
Disstevefan1
Well-Known Member
I am not speaking about line management.
I am saying the same folks will be in the same queue, the only difference, most will be paying for Genie+ to get in the same queue instead of using DAS to get into the same queue.
RamblinWreck
Well-Known Member
I believe it just says that they need a "reasonable accommodation".
So certainly some gray area there. But if you can show that your disabled guests are able to experience just as much in a day as your non-disabled guests, then that must mean that they are being reasonably accommodated.
DryerLintFan
Premium Member
But there’s zero evidence they’re taking it from people who need it.
We won’t know if this deserves outrage until after it starts. The preemptive outrage just isn’t productive
Disstevefan1
Well-Known Member
Sorry, I was laughing so hard I fell off my chair.
If what we see in WDW is caring, I do not want to know what it would be like if they didn't care.
Katieg3030
Member
I don’t disagree, and I understand how it is frustrating to those who are using the standby line and not able to do 2 lines at once. I’ve been there, no one wants to be in a long line. You are right it says reasonable accommodation… but there is also a section that talks about “not creating an extra burden” for the person with disabilities .. and a longer wait than the regular line would probably be looked at as “burdensome “…
I believe it was written that way to prevent businesses from charging disabled people for needed accommodations.
Sort of like a hotel can charge a non disabled guest for a “pet fee” but can’t charge a disabled guest the same fee if they need a service animal. I can’t think of exactly how it’s worded though. But I very much see why people in the standby line aren’t thrilled with the way the program works, and then I also see why for certain DAS guests it’s not an advantage because their needs are so intense that even with the DAS they won’t experience a fraction of what non DAS guests will experience. So I see it from both angles.
That assumes they will be able to use G+ as much as they used DAS, where the average user gets 3 the entire day.
Figgy1
Well-Known Member
Yes they can ride
ditzee
Well-Known Member
Can you explain why some are so upset about people with DAS doing that using DAS in place of Genie? I'm really not clear on this - not being facetious.
Chi84
Premium Member
That is a very real possibility.
pigglewiggle
Well-Known Member
If I worked for Disney I would instruct employees to tell anyone who is calling at this point to tell people to make their appointment as usual and discuss their case with health professional if necessary and from there a decision will be made.
There is no possible way to make a blanket statement of who will or won't qualify and I don't think Disney is doing that.
Personally, I think the specific wording used at this point is meant to discourage those who may be falsely using the catch-all anxiety diagnosis. But that's just my guess.
There is no possible way to make a blanket statement of who will or won't qualify and I don't think Disney is doing that.
Personally, I think the specific wording used at this point is meant to discourage those who may be falsely using the catch-all anxiety diagnosis. But that's just my guess.