In all honesty, I think less of the blame should be on Zach and more on Chapek and the limitations he’s placed on him along with how & what he can say in his posts. Like somebody else said, if he posted stuff like say Joe Rohde, Eddie Sotto, or Tom K. Morris did. Being his genuine, authentic self, really delving into the creative process of things, posting things he loves (sometimes stating why and what he loves about them and in the design, etc.), and focused less on repeating the same PR fluff/talking points recycled to death around everyone within the company these days… he’d be a lot better received by the fan community I think. I genuinely think he’s a passionate fan that cares.. but I feel he’s so desperate to stay in his current position until better management comes in to really let him showcase his true mind & talent.. that, as a result, the longer lousy, soulless management stays without any real progress or respect for the free-spirited creativity Disney & EPCOT especially need & thrive upon, the more damage it does to the quality & integrity of the work he’s in charge of, which ultimately reflects onto his reputation, particuarly when he’s positioned to be the face of it.