JikoMarie
New Member
Then you don't understand how to run a restaurant. No matter how silly a complaint it may be to you, as a manager you must take care of the situation. You never want someone leaving your place feeling bad or like no one cares.
But that's the point. I feel that the manager DID take care of the situation. It sounds like the guest was pretty adament about this cheese. There's only so much this manager could say.