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My Disney Experience Mobile Order for restaurants now live

Discussion in 'Using MyMagic+, FastPass+ and My Disney Experience' started by wdwmagic, May 15, 2017.

  1. MansionButler84

    MansionButler84 Premium Member

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    I use a spreadsheet that lists discounts as not everywhere has them. Those that don't get mobile ordered. Via AllEars:
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    BlindChow, bee, alissafalco and 6 others like this.
  2. PorterRedkey

    PorterRedkey Premium Member

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    Awesome! Thanks for the resource! :)
     
    BlindChow likes this.
  3. Kman101

    Kman101 Premium Member

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    I love the addition of mobile ordering. Now if only they could add bus times to the app. They added hotel check in ...
     
    Cosmic Commando likes this.
  4. JohnD

    JohnD Well-Known Member

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  5. CaptainAmerica

    CaptainAmerica Well-Known Member

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    Have any of you guys done this in practice? I'd be most concerned about my food being hot and fresh.
     
  6. JohnD

    JohnD Well-Known Member

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    BlindChow likes this.
  7. HauntedPirate

    HauntedPirate Premium Member

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    I have yet to experience mobile ordering, but can see the benefits. I'm curious when they'll start rolling this out at DHS. Ordering at Backlot Express can be a nightmare. We like the place, but seating always seems to be tight. Maybe it's that a bunch of the seating is outside and people often want to sit inside and cool off...
     
  8. Kman101

    Kman101 Premium Member

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    You order it and then when you are ready, you press 'prepare my order' or something like that, so be ready to pick it up and eat. It's as fresh as it can be. They don't prepare it when you order it and leave it sitting all day. You have to tell them to 'prepare it'.
     
    Texchick, BlindChow and HauntedPirate like this.
  9. HauntedPirate

    HauntedPirate Premium Member

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    I had the same concern. My understanding is you place your order via the app but you have to notify them, in the app, when you arrive. At that point, they prepare your order and notify you (somehow) when it's ready.
     
    Kman101 likes this.
  10. Cmdr_Crimson

    Cmdr_Crimson Well-Known Member

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    Ahh my two fave restaurants in Epcot...niice.
     
    Cosmic Commando likes this.
  11. Maccabee18

    Maccabee18 Member

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    My concern is the table availability. It was already an issue with people going to sit down and take up tables while families were in line ordering food, now there will be that and people waiting for the order pickup to be completed.

    Anyone had issues with seating?
     
    BlindChow and Weather_Lady like this.
  12. Weather_Lady

    Weather_Lady Well-Known Member

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    Can anyone who's done this tell me whether you can order iced water via mobile ordering? As ridiculous as it sounds, that's just about all I drink on property (at CS places, anyway), so if I still have to wait in line to order water, this service isn't going to save me any time - which would be a shame, as I'm otherwise excited to try it out.

    Wouldn't it be cool if you could also order a Dole Whip this way? I realize there'd be little point in it for WDW in terms of labor-saving, but my goodness, that line always seems to take foooooorEEEEEEVER!!! ;)
     
  13. MansionButler84

    MansionButler84 Premium Member

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    No you can't.
     
  14. peter11435

    peter11435 Well-Known Member

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    You can't order it through the app but you can just ask for it when you pick up your order and they will happily give you an ice water.
     
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  15. danv3

    danv3 Well-Known Member

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    Are Disney gift cards still excluded? That's my primary currency when at WDW.
     
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  16. alissafalco

    alissafalco Well-Known Member

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    Me too. Yes, gift cards are still excluded. I hope they add this feature soon.
     
    HauntedPirate likes this.
  17. Kevin_W

    Kevin_W Well-Known Member

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    Does it charge to the card on your account, or to the magic band? We frequently pay via magicband and then payoff the balance at the resort using gift cards.
     
  18. Rob562

    Rob562 Well-Known Member

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    Currently just the card on the account. It's presumed (though not confirmed) that room charging and/or Dining Plan will be coming at some point after they've got it up and running at all restaurants.

    -Rob
     
    BlindChow likes this.
  19. dmw

    dmw Well-Known Member

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    Is there any info on how far in advance you can place the order, or if you have to already have scanned your MB and entered the park? Also, what if you change your mind - can it be cancelled?
     
  20. JaxFLBear

    JaxFLBear Active Member

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    You can place the order from anywhere at anytime time during normal operating hours for the restaurant for pickup the same day. If the location serves breakfast and lunch/dinner, you will only be able to order breakfast during breakfast hours and lunch/dinner during lunch/dinner hours.

    I believe you can cancel an order, but not 100% positive.
     
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