So i had an amazing thing happen. But I am scared to share it due to the way social media works now. So many nice things or special moments get put out there then everyone expects the same treatment or exact same thing. Remember the wear a non appropriate shirt get a free spirit jersey tiktok.. or things like the paint brush on tom sawyers island.
I will keep it very vague to hopefully prevent that.
I bought a breakable item and while on my way back to the hotel HOURS later the bag broke, but i knew it was about to break. My own laziness to not take it out of the bag or put it in the other bag hours before certainly helped the situation. And not carrying it properly and it getting sweaty (basically lets not blame the bag.. it was my fault) Well it didnt fall out of the bag but when i went to get it out of the bag I dropped it and it shattered.. (inches from my rented van btw).
So I blamed myself and was like well that was totally my fault. I wouldnt be going near that place again on this trip so i chalked it up to butterfingers.
So some in my party days later wanted to go near this place to eat. So I thought, hey while im here ill buy another one. I happened to tell the person working in the store what had happened, and told her it was my fault and she asked if i had it with me. I said no, i have the receipt but i didnt want to bring sharp broken pieces around and didnt know i as going to be there that day. She smiled and said let me talk to my manager.
The manager said go grab another one we dont want something like to make you trip any less magical. So i did and asked if she needed a receipt or anything, and she said no, just throw away the old one and have a great day.
That was something they didnt have to do, had they said im sorry we cant do anything, i would have bought another one. And it wasnt just the offer for a new one, it was the not needing to see a reciept or needing any proof, and trusting me that mattered.
The cynical side to me says, it costs them prob 2 dollars anyway, or that they write off anything they break. But it still felt magical and something that would have happened long ago (or what we dream old main street usa was like)
Whats funny is i was there a few days earlier and everyone in the store was that way just happy to be smiling and making guests happy and bringing the magic. And that had really made my trip more enjoyable already.
And yes i did tell disney that they were all great.
Sorry to keep it so vague but i dont want people to take advantage and expect the same.