Money question

[Sam02]

My sister does not have credit cards or debit cards and doesn't want them either. If she puts a cash deposit on her KTTW card so she can still use it to buy things at the parks w/out carrying cash and then has money left over at the end of the trip, how does she get the refund?

Will it be credited back to her account, given to her at checkout, something else? Thanks for the help.

 

[Figment25]

Can someone open a window cause it is getting heated in here.... :zipit:

 

[maryszhi]

tell me about it :zipit:

 

[scpergj]

I mean no offense at all, but I believe that you ARE blowing this all out of proportion. Actually, I believe you are seeing something that isn't there. You are thinking that Disney is being discriminatory. (you incorrectly used the word "stereotypical" ... one who discriminates does so based upon group stereotypes, whereas one who is acting in a stereotypical manner is acting in a way consistent with a group stereotype [in this example, a Value resort guest who can't afford more than $500 in expenses]).

Anyway ... here's the point:

Disney has three levels of resorts. Each succeeding higher level of resort has more amenities, more conveniences, that the next lower level. A higher room charge limit is just another example of an added amenity. They are NOT saying, "You peasants in the Value resorts can't afford a higher spending limit, or else you wouldn't have to stay in a Value resort." A higher room charge limit is just another amenity offered to people who are willing to pay more, just like any other amenity at the resorts. If you look at it that way, perhaps you won't be so offended.

There are loads of differences between the 3 levels of resorts beyond the size of the rooms.

For example, bus stops at Value resorts are not covered (if you are waiting in line for the bus, you are exposed to rain and hot sun). Bus stops at Moderate and Deluxe resorts are covered.

Value resorts don't have ceiling fans. Moderate resorts do.

Value resorts have 1 sink. Moderate resorts have 2 (except for CSR).

Value and Moderate resorts have full-size beds (except, of course, for king-bed rooms). Deluxe resorts have queen-size beds.

Value resorts have only a food court. Moderate and Deluxe resorts also have at least one sit-down restaurant (except for POFQ).

Value and Moderate resorts have exterior corridors (you are exposed to the elements). Deluxe resorts have interior corridors (for the most part).

Value and Moderate resorts can order pizza in the room, but nothing else. Deluxe resorts have full room service available, not just pizza.

Value resorts have Luggage Assistance, which must be scheduled, and is not available 24 hours a day. Moderates and Deluxes have on-demand and round-the-clock Bell Services.
Value resort guests must bring their room towels to the pool. Moderate and Deluxe resort guests get unlimited pool towels at their pools so they don't have to carry their room towels to the pool.

Is Disney discriminating against Value guests and assuming that they like being exposed to the weather, that they don't deserve bigger beds or better air flow in their rooms, that they can't afford room service, that they can't afford to tip a Bell Services CM and don't deserve extra towels? OF COURSE NOT!

By offering more amenities and more conveniences at higher levels, DIsney is enticing people to spend more. Disney makes more money of people spend more money.

The room charge limits are just one item in a long list of amenities that "grow" as the level of resort grows. Nothing more, nothing less.

If you want to see class warfare, I guess you'll find it. But Disney is not discriminating regarding perceived incomes and perceived spending abilities. They are simply offering an increased convenience to people who are WILLING to pay for it.

Bravo...very nice!

Actually, we've stayed at all three resort levels at WDW (as I'm sure many on this board have), and frankly never noticed the charging difference. I'm not saying it is not there, we just never noticed.

We do use it for some meals, but we usually carry cash and use that except for more expensive items.

As has been stated by others, some people just like to yell 'Discrimination' every time things are not EXACTLY equal for everyone all the time. Your explanation was very, very good at explaining the difference.

 

[MickeyspalJim]

I mean no offense at all, but I believe that you ARE blowing this all out of proportion. Actually, I believe you are seeing something that isn't there. You are thinking that Disney is being discriminatory. (you incorrectly used the word "stereotypical" ... one who discriminates does so based upon group stereotypes, whereas one who is acting in a stereotypical manner is acting in a way consistent with a group stereotype [in this example, a Value resort guest who can't afford more than $500 in expenses]).

Anyway ... here's the point:

Disney has three levels of resorts. Each succeeding higher level of resort has more amenities, more conveniences, that the next lower level. A higher room charge limit is just another example of an added amenity. They are NOT saying, "You peasants in the Value resorts can't afford a higher spending limit, or else you wouldn't have to stay in a Value resort." A higher room charge limit is just another amenity offered to people who are willing to pay more, just like any other amenity at the resorts. If you look at it that way, perhaps you won't be so offended.

There are loads of differences between the 3 levels of resorts beyond the size of the rooms.

For example, bus stops at Value resorts are not covered (if you are waiting in line for the bus, you are exposed to rain and hot sun). Bus stops at Moderate and Deluxe resorts are covered.

Value resorts don't have ceiling fans. Moderate resorts do.

Value resorts have 1 sink. Moderate resorts have 2 (except for CSR).

Value and Moderate resorts have full-size beds (except, of course, for king-bed rooms). Deluxe resorts have queen-size beds.

Value resorts have only a food court. Moderate and Deluxe resorts also have at least one sit-down restaurant (except for POFQ).

Value and Moderate resorts have exterior corridors (you are exposed to the elements). Deluxe resorts have interior corridors (for the most part).

Value and Moderate resorts can order pizza in the room, but nothing else. Deluxe resorts have full room service available, not just pizza.

Value resorts have Luggage Assistance, which must be scheduled, and is not available 24 hours a day. Moderates and Deluxes have on-demand and round-the-clock Bell Services.
Value resort guests must bring their room towels to the pool. Moderate and Deluxe resort guests get unlimited pool towels at their pools so they don't have to carry their room towels to the pool.

Is Disney discriminating against Value guests and assuming that they like being exposed to the weather, that they don't deserve bigger beds or better air flow in their rooms, that they can't afford room service, that they can't afford to tip a Bell Services CM and don't deserve extra towels? OF COURSE NOT!

By offering more amenities and more conveniences at higher levels, DIsney is enticing people to spend more. Disney makes more money of people spend more money.

The room charge limits are just one item in a long list of amenities that "grow" as the level of resort grows. Nothing more, nothing less.

If you want to see class warfare, I guess you'll find it. But Disney is not discriminating regarding perceived incomes and perceived spending abilities. They are simply offering an increased convenience to people who are WILLING to pay for it.

WOW BRAVO. Thank You for this reply! I was fuming with the complaints about how Disney is stereotyping, over something so simple as a room credit limit. Thanks again for listing a fantastic answer to this complaint. :sohappy::sohappy::sohappy:

 

[GrowingUpDisney]

I forgot to mention something about the room charge limits. If you meet your limit, you can simply set up another room charge. It's not like that limit is a limit for your entire vacation.

You can set up another room charge by going to the front desk. But even more conveniently, you can just call them if you want. This comes in handy when you are in one of the parks when you reach your limit!!!
Another note: At any time, as often as you like, you can go to the front desk and get an up-to-the-minute itemized print-out of your room charge activity. It will list the location, date, time, card number, and total amount of your purchases. It will not list every individual item you bought ... if you buy 4 items in a single transaction, it will list the total amount of that transaction.

Actually, if you reach your limit, Disney automatically charges your card the limit and resets your available spending amount to the amount given at check in. We only stay at DVC and our limit has always been $1500. I know that the KTTW automatically resets because it happen to me. I knew I had spent alot and when I called to check my balance it was only $200. That was because they had already charged the $1500 to my card and I had started over.

As for the discussion over the limit levels. Since the charge and reset is automatic when the limit is reached, it would seem to me that it would not matter what the limit was at any resort.

Anybody know what happens if you do the auto check out (and depart the world) and then your card is declined??

Niki

 

[Disneysue]

My sister does not have credit cards or debit cards and doesn't want them either. If she puts a cash deposit on her KTTW card so she can still use it to buy things at the parks w/out carrying cash and then has money left over at the end of the trip, how does she get the refund?

Will it be credited back to her account, given to her at checkout, something else? Thanks for the help.

Ahem.to get back to the OP question..............As someone who had my walet stolen the DAY BEFORE I LEFT, I completely understand your predicament. I called my resort directly ( I found the number in one of the tour books I bought, I think it was Birnbaum's Walt Disney World Without Kids 2007) and asked them what the minimum and maxium amounts for the card things were (Yes I actually said it that way, it was may 1st time to WDW).Then I went and purchased a prepaid credit card at my local grocery store for the amount they told me I needed. I put the card into the in room safe for the entire trip and had the ease of a credit card but used my own cash without ever carrying a credit card.

Hope this helps!:animwink:

 

[CleveRocks]

Actually, if you reach your limit, Disney automatically charges your card the limit and resets your available spending amount to the amount given at check in. We only stay at DVC and our limit has always been $1500. I know that the KTTW automatically resets because it happen to me. I knew I had spent alot and when I called to check my balance it was only $200. That was because they had already charged the $1500 to my card and I had started over.

As for the discussion over the limit levels. Since the charge and reset is automatic when the limit is reached, it would seem to me that it would not matter what the limit was at any resort.

Niki

This is not accurate as a blanket statement for all WDW resorts at all times. Some resorts (perhaps DVC resorts?) may do it this way, and some individual CMs may do it this way, but it is absolutely NOT the blanket policy across all WDW resorts to do it this way.

I wish it was! It sounds very convenient. Me? The last time I was at WDW, my room card was declined at a t-shirt cart in the triangle between Astro Orbiter, Buzz Lightyear Space Ranger Spin and Stitch's Great Escape. I had to get on the cellphone to POFQ to verbally authorize another room charge to be set up. It took about 2 minutes or so.

But I'm not going only on my own personal experience. And I've also read others reporting what you are reporting. So like I said, it seems to differ from place to place, CM to CM, time to time.

In other words, I don't want someone to read your post and "know" that their room charge will definitely automatically reset, because if it doesn't, they might feel panicked that something is wrong with their credit card or something like that.

 

[Nansafan]

This is not accurate as a blanket statement for all WDW resorts at all times. Some resorts (perhaps DVC resorts?) may do it this way, and some individual CMs may do it this way, but it is absolutely NOT the blanket policy across all WDW resorts to do it this way.

I wish it was! It sounds very convenient. Me? The last time I was at WDW, my room card was declined at a t-shirt cart in the triangle between Astro Orbiter, Buzz Lightyear Space Ranger Spin and Stitch's Great Escape. I had to get on the cellphone to POFQ to verbally authorize another room charge to be set up. It took about 2 minutes or so.

But I'm not going only on my own personal experience. And I've also read others reporting what you are reporting. So like I said, it seems to differ from place to place, CM to CM, time to time.

In other words, I don't want someone to read your post and "know" that their room charge will definitely automatically reset, because if it doesn't, they might feel panicked that something is wrong with their credit card or something like that.

I echo the above. While staying at the Poly one trip, about 6 days into an 8 day stay, my brother was purchasing a picture from the Art of Disney Store at DTD. It was a gorgeous framed print and quite large and a bit expensive for my taste. This purchase put us over the $1500 charging privileges. A simple telephone call to the resort resolved the situation and we were on our with with 2 days left and another $1300 left to use.

 

[Eyekimore]

Going back to the original post- I know the person didn't want to carry cash- but I've gotta say- any time we used the room charging option- we went way over what we wanted to spend. We mindlessly charged to the room and passed out when the totals came in. We pay in cash every trip and find that actually paying in cash means we spend less because we're watching it leave our hands. Just an FYI- another poster said he did a pre=paid credit card. I believe the gift cards from the Disney stores can be used anywhere in the parks. (I know Disney Dollars can!)


Have a fun trip!

(Oh and BTW- well spoken CleveRocks!)

 

[Disneykidder]

I have linked a cc to my kttwc and sometimes not. When it was linked, I did spend way over what I had thought. I must say that having the dining plan also takes away some of the overspending because a lot of it is food; snacks, drinks and junk food. We also leave the bulk of money in the safe and take a little for each day and charge to KTTWC for whatever gifts/souvenirs we purchase.

I hate the room level discussion. Staying at a value or deluxe doesn't mean personal wealth or social status. Sometimes it is a personal choice. I have stayed at different levels on different trips...depends, for me, how much room time I will be using. Lately, we are usually all day park people so to leave the room at 9 am and return after 11 every night doesn't justify a deluxe. If we were to slow down on a trip, yeah, we'd stay there. Depends on a familys preference...sometimes it has nothing to do with income.

 

[SanFrancisco]

I don't know if this is the case here, but I remember when I was in college and first started learning about the prevalence of things like racism, sexism, homophobia, and classism, I began seeing it EVERYWHERE. I became a real know-it-all and even went so far as telling family members and friends that they were racist, sexist, etc. I was really "sensitive" to these "issues" and was constantly setting "boundaries". Basically, I was being ridiculous.

Years later, I look back on that time and while I'm really glad to have been informed I also wish I hadn't sweat the small stuff so much. I'm guessing I wasn't much fun to be around

But now, I look at something like this thread and realize I'm not the only one to go through this sorta thing.

The fact that the "Deluxe" Resorts have a higher credit limit seems like a pretty fair and normal thing to me (just another amenity) and to point the finger at WDW as being "classist" just sort of waters down the bigger, more serious issues of classism we're experiencing at large.

 

[captainkidd]

So if I understand this correctly, I can give Disney my debit card for charging privelages. I can purposely leave about $500 on my debit card, charge up to that much, and on the day of check out, have them simply charge my debit card?

Also, will Disney provide me with a statement telling me how much I charged?

 

[DisneyJoe]

So if I understand this correctly, I can give Disney my debit card for charging privelages. I can purposely leave about $500 on my debit card, charge up to that much, and on the day of check out, have them simply charge my debit card?

Also, will Disney provide me with a statement telling me how much I charged?

Precisely.

Your detailed statement will hanging on your room door in the morning of your checkout day. If you agree to express checkout, you don't even need to visit the front desk.

 

[fosse76]

I mean no offense at all, but I believe that you ARE blowing this all out of proportion. Actually, I believe you are seeing something that isn't there. You are thinking that Disney is being discriminatory. (you incorrectly used the word "stereotypical" ... one who discriminates does so based upon group stereotypes, whereas one who is acting in a stereotypical manner is acting in a way consistent with a group stereotype [in this example, a Value resort guest who can't afford more than $500 in expenses]).

Anyway ... here's the point:

Disney has three levels of resorts. Each succeeding higher level of resort has more amenities, more conveniences, that the next lower level. A higher room charge limit is just another example of an added amenity. They are NOT saying, "You peasants in the Value resorts can't afford a higher spending limit, or else you wouldn't have to stay in a Value resort." A higher room charge limit is just another amenity offered to people who are willing to pay more, just like any other amenity at the resorts. If you look at it that way, perhaps you won't be so offended.

There are loads of differences between the 3 levels of resorts beyond the size of the rooms.

For example, bus stops at Value resorts are not covered (if you are waiting in line for the bus, you are exposed to rain and hot sun). Bus stops at Moderate and Deluxe resorts are covered.

Value resorts don't have ceiling fans. Moderate resorts do.

Value resorts have 1 sink. Moderate resorts have 2 (except for CSR).

Value and Moderate resorts have full-size beds (except, of course, for king-bed rooms). Deluxe resorts have queen-size beds.

Value resorts have only a food court. Moderate and Deluxe resorts also have at least one sit-down restaurant (except for POFQ).

Value and Moderate resorts have exterior corridors (you are exposed to the elements). Deluxe resorts have interior corridors (for the most part).

Value and Moderate resorts can order pizza in the room, but nothing else. Deluxe resorts have full room service available, not just pizza.

Value resorts have Luggage Assistance, which must be scheduled, and is not available 24 hours a day. Moderates and Deluxes have on-demand and round-the-clock Bell Services.
Value resort guests must bring their room towels to the pool. Moderate and Deluxe resort guests get unlimited pool towels at their pools so they don't have to carry their room towels to the pool.

Is Disney discriminating against Value guests and assuming that they like being exposed to the weather, that they don't deserve bigger beds or better air flow in their rooms, that they can't afford room service, that they can't afford to tip a Bell Services CM and don't deserve extra towels? OF COURSE NOT!

By offering more amenities and more conveniences at higher levels, DIsney is enticing people to spend more. Disney makes more money of people spend more money.

The room charge limits are just one item in a long list of amenities that "grow" as the level of resort grows. Nothing more, nothing less.

If you want to see class warfare, I guess you'll find it. But Disney is not discriminating regarding perceived incomes and perceived spending abilities. They are simply offering an increased convenience to people who are WILLING to pay for it.

So, if I am a credit card company, and I see on an application that the return address is in Harlem, I can go ahead and give the applicant the lowest limit and highest APR, right? I mean, I don't need to look at their financial information since their location means they aren't spending as much as someone who lives on Park Avenue, right? Amenities are one thing, but lines of credit are another. You pay for those amenities in the cost of your room. Lines of credit aren't covered in the room cost. Personally, I wouldn't need credit, since I make more than enough to go to Disney World on a whim if I so desired. I am more offended by people's blind defense of this company and some of the more nonsensical decisions they make.

Disney clearly stereotypes its guests in order to discriminate against them, something the Company has done even in Walt's time (I won't even get started on how they chose who stayed in the Cinderella Suite, but let's just say a family like the Conner's on t.v.'s Roseanne would never have been picked). And yes, I do find it discriminatory that they have decided that the Value resort guests aren't worthy of covered bus stops.

 

[CleveRocks]

So, if I am a credit card company, and I see on an application that the return address is in Harlem, I can go ahead and give the applicant the lowest limit and highest APR, right? I mean, I don't need to look at their financial information since their location means they aren't spending as much as someone who lives on Park Avenue, right? Amenities are one thing, but lines of credit are another. You pay for those amenities in the cost of your room. Lines of credit aren't covered in the room cost. Personally, I wouldn't need credit, since I make more than enough to go to Disney World on a whim if I so desired. I am more offended by people's blind defense of this company and some of the more nonsensical decisions they make.

Disney clearly stereotypes its guests in order to discriminate against them, something the Company has done even in Walt's time (I won't even get started on how they chose who stayed in the Cinderella Suite, but let's just say a family like the Conner's on t.v.'s Roseanne would never have been picked). And yes, I do find it discriminatory that they have decided that the Value resort guests aren't worthy of covered bus stops.

I'm not arguing that discrimination doesn't exist in our country. I don't find your credit card company example as analogous to the Disney situation (for one thing, Disney isn't being predatory and selectively charging higher interest rates or higher anything rates to people because they're staying in a Value resort, so the wheels fall off the cart right there ...).

Otherwise, we'll just have to agree to disagree. I see it as "You get what you pay for." You see evil intent. If you decide to boycott Disney because they supposedly discriminate against people who spend less money on lodging, I say "Bravo" for sticking by your beliefs, and thank you for being one less person in line ahead of me at Expedition Everest.

Oh, and by the way, the winners of the Cinderella suite stays are a matter of public record. They are chosen at random each day by a computer in some basement in Elgin, Illinois. The Dream Squad doesn't go walking around looking for the perfect family ... it's based on something like, for example, the third person to drink from the specific water fountain at Downtown Disney on or after 10:02 a.m. In fact, the Dream Squad CMs don't even know what they are giving away when they give away some of the bigger prizes; they just know they have instructions to identify the person who meets the time and place criteria they are given, and then bring that person to an office, where an upper level management person shares the good news. If you were aware of the winners, you wouldn't say such ridiculous things about it ... it's not all families, it's not all white people, it's not all heterosexuals, etc. Perhaps on one day you saw a well-dressed white upper middle class family with 2.4 children and a golden retriever and automatically assumed it's that way every day, but as a researchable matter of public record, it is completely inaccurate and downright reckless to say that it's that way all the time. I paid attention to it for a while, and even in the very first week, your theory was proven wrong. Ther very first person to win a stay at the suite, and I remember this, was the first person to exit a specific row at Star Tours on or after a specific time. And so on. It wasn't the first person to exit from that row who looked nice and neat. You can check it out for yourself. But I guess it will be easier not to muddle your opinions with some actual facts.

I also resent your implication that my opinion is a "blind defense" of anything. How dare you accuse me of not thinking! Just because someone has a different opinion that you does not mean that the person is "blind" and not thinking. That, my dear, is stereotyping ME!!

 

[captainkidd]

This is an interesting discussion. I agree that it seems discrimenatory for Disney to give lower credit limits to Value Resort Guests. I don't see that there's any disputing that.

As for amenities, you get what you pay for. I have no problem with that.

As for what type of family gets picked to stay in Cinderella's Suite - Yeah, my guess is that's all rigged. Then again, the whole selection process for YOAMD seems fishy anyways.

 

[CleveRocks]

This is an interesting discussion. I agree that it seems discrimenatory for Disney to give lower credit limits to Value Resort Guests. I don't see that there's any disputing that.

As for amenities, you get what you pay for. I have no problem with that.

As for what type of family gets picked to stay in Cinderella's Suite - Yeah, my guess is that's all rigged. Then again, the whole selection process for YOAMD seems fishy anyways.

Rather than trashing a company AND accusing it of multiple felonies for rigging a sweepstakes on a daily basis, take 30 seconds to do a web search and learn how YOAMD is administered, and find out the winners of the big prizes and how they were chosen.

If you read the rules (if you bother to do so), the only thing not toally random about the prizes is the Castle Suite stay, but the only thing not random about that is the time of day it is given away. They tend to do that before Noon, only to make the prize worthwhile. It involves being in an afternoon parade, but also involves transportation back to wherever the winner is staying (or to the winner's home, if a local) so they can gather the necessities to spend a night in the castle. Can you imagine how ripped off you'd feel if you won the Castle Suite stay at 11:45 p.m., then had to schlepp back to your room to get PJs and a toothbrush and clothes for the next day??? It wouldn't be as nice or as much fun as getting that stuff done earlier in the day, so that you could enjoy the amenities of the Suite rather than just flop into bed and wake up and leave.

Blindly touting conspiracy theories is a lot easier than learning facts. To learn a fact, you must search and read and comprehend. To spout a conspiracy theory, you just have to sit and daydream.

I just lose patience when there are knowable FACTS, but people don't even bother with them and just believe whatever they concoct instead.

 

[Philo]

Disney clearly stereotypes its guests in order to discriminate against them, something the Company has done even in Walt's time (I won't even get started on how they chose who stayed in the Cinderella Suite, but let's just say a family like the Conner's on t.v.'s Roseanne would never have been picked). And yes, I do find it discriminatory that they have decided that the Value resort guests aren't worthy of covered bus stops.

Interesting view. How do you think that Disney choose the family who stay in the suite? I originally thought that I would never have a chance as it's only even me and my wife who go... no kids so we don't fit that perfect picture. However, when I last ate at CRT we met a couple from Brazil who did win. They didn't fit the right 'picture' and had no kids but they still won. Do you think that CM's wonder around the park saying "We've got to find that perfect 2.4, well spoken, wealthy, white family for the suite"? How many CM's would complain about that and how quickly would Disney come under fire for it? I'm not sure but I'm pretty certain that the gaming and gambling regulatory authority have to approve selection methods for such give-aways and there is no way they would allow something so discriminatory. I think the only rule they have is to select a family that would fit in the castle (i.e. not have 10 family members present).

 

[Philo]

If you read the rules (if you bother to do so), the only thing not toally random about the prizes is the Castle Suite stay, but the only thing not random about that is the time of day it is given away. They tend to do that before Noon, only to make the prize worthwhile. It involves being in an afternoon parade, but also involves transportation back to wherever the winner is staying (or to the winner's home, if a local) so they can gather the necessities to spend a night in the castle. Can you imagine how ripped off you'd feel if you won the Castle Suite stay at 11:45 p.m., then had to schlepp back to your room to get PJs and a toothbrush and clothes for the next day??? It wouldn't be as nice or as much fun as getting that stuff done earlier in the day, so that you could enjoy the amenities of the Suite rather than just flop into bed and wake up and leave.

Totally agree here. You don't even need to read the rules for this one. Have a look at the YOAMD DVD and read the text at the bottom of the screen when they are talking about the castle suite. It's all there!

As I said in my above post, rigging this thing is more hastle than it's worth fr Disney. If the most disgusting family in the world won the prize, what difference would it make to Disney? Each family receives very little publicity.

I guess for some people it's always going to be rigged until it's there lucky day. I've never won a YOAMD prize (not even ears or a fastpass ) but thats just down to bad luck and I don't get the feeling that there is something in the rules which means that disney purposfully avoid me. On the plus side we did get plenty of perks for our honeymoon trip last April which we're worth a lot more to us than the YOAMD prizes!

 

[CleveRocks]

This is an interesting discussion. I agree that it seems discrimenatory for Disney to give lower credit limits to Value Resort Guests. I don't see that there's any disputing that.

I am disputing that. It is just another amenity. Is it discriminatory that a Value guest gets a 260 square foot room and a guest at the Contemporary, a Deluxe, gets a 440 square foot room? Don't people paying less deserve just as much room?

The lower room charge limit is just another amenity. When the $500 limit is reached, they just call the front desk and set up another one.