Missing CD anyone else?

[Jorden]

Hey all, had a RANDOM problem today. I bought a few CDs in the park and when I opened up my Fantasmic Soundtrack there was NO disc inside! Has this happened to anyone else? I bought mine at the Emperorum and am going to try to exchange it tomorrow (but I'm not hopeful).

Either way let this serve as a warning make sure you open your cds at the park quickly I couldn't imagine waiting until after a vacation and finding no disc.

 

[CAPTAIN HOOK]

Its never happened to me. Was the CD sealed when you bought it ?

 

[mickhyperion]

I used to work in a music store and missing discs are not an unheard of problem. Neither are mislabeled discs or getting two or three extras in the case. I'm sure Disney will replace it.

 

[tigsmom]

Have your receipt handy when you talk to them about it. Disney is very good about trying to make things right. And be polite -not that you were not planning to be - as it will always get you farther.

 

[TheDisneyMagic]

I'm sure its something that can easily happen every so often, I would just take it back to WDW with your recepit and they will most likely replace it for you without a problem.

If people have left from their vacation and realise there is a problem you can allways phone up guest relations they are allways a big help even for international visitors.

 

[Chape19714]

Keep your reciept, and just explain the problem. There should be no problem at all, espically at Emporium.

 

[figmentmom]

Disney is terrific about taking care of things like this. Be courteous, explain what happened, and I'm sure they'll make it right.

 

[Disneykidder]

Never happened to me before. I am sure they'll make it right.

 

[Jorden]

Yeah they exchanged it alright (Emporium had none on the shelf however for some reason so I did it at the cinema). I was a bit worried nothing would be done (am a CM and my discount was on the reciept) but thankfully it was not an issue.