The_Jobu
Well-Known Member
Made even worse with predictive staffing and running rides at half capacity all day
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DHS Mickey and Minnie's Runaway Railway confirmed
- Thread starter wdwmagic
- Start date
Made even worse with predictive staffing and running rides at half capacity all day
peter11435
Well-Known Member
What rides do you think they are purposefully running at half capacity when there is demand?
The_Jobu
Well-Known Member
Most if not all.
I cant take credit for it though, lots of insiders have pointed it out. They cut back on hours and shifts regularly, just enough to keep ride times "tolerable". Lowest wait times is not their goal.
RobWDW1971
Well-Known Member
But to be fair, that has always been the way - running fewer boats on Jungle, only one side on Thunder, etc. That’s not a new thing - it is just made so much more painful because of the FastPass dynamic.
The_Jobu
Well-Known Member
Yup, fastpass allows predictive staffing, now its easy to forecast the bare minimum staff levels each day.
TTA94
Well-Known Member
Maybe making a significant change or increase for APs? I’m not sure how much of a issue APs are though compared to regular paying guests?
Rich Brownn
Well-Known Member
Tokyo did that when the park first opened, you had to make reservations
peter11435
Well-Known Member
This is misleading and not a true representation of how things work. Those “insiders” you speak of are not entirely accurate with their assessment.
The_Jobu
Well-Known Member
It's SOP. I don't care for semantics. Not sure what you're trying to defend here. Sorry.
peter11435
Well-Known Member
You don’t understand the procedure. Which is understandable since you clearly are basing your statements on second and third hand information.
Sure attractions do sometimes run at reduced capacity based on low attendance. This has been happening for 4 decades. It’s nothing new. But if the demand is there for added capacity they are not artificially creating long waits and leaving that added capacity unutilized. That’s not to say that sometimes guests aren’t waiting 10-15 minutes for something that could be a walk on. So yes short waits are accepted. But you’re never waiting much more than that while an attraction is intentional running at reduced capacity.
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djkidkaz
Well-Known Member
I think the last thing Disney wants is people standing in lines. This offers them no monetary benefit whatsoever. Get people in and out of those rides, get them walking around past your shops and food stands. Let them burn off energy so they are hungry and thirsty. Let them be out in the hot or cold weather so they are inclined to buy sweaters or bottles of water or misting fans. Purposefully keeping lines long is the worst thing they could do for their business.
The_Jobu
Well-Known Member
Agree to disagree. I'll go with observable evidence and trusted commenters over you saying otherwise.
peter11435
Well-Known Member
No worries. Being willfully misinformed is certainly a choice.
I’m curious though when you ever observed a significant wait for attraction that was operating at half capacity, and how you knew that reduced capacity was intentional?
The_Jobu
Well-Known Member
I'm sorry but I don't believe you. There's been many CMs that have shared experiences of struggling to get hours or being sent home based on crowds. Data has been crunched showing inflated wait times to keep lines tolerable when they could run more vehicles. Discussions on the uses of the fastpass system as a means of predictive staffing and crowd distribution. You're just a guy saying otherwise because. Sorry, I'll let this thread get back on topic now. You won't convince me and I don't care about convincing you. Cheers.
Steph15251
Well-Known Member
When I worked at Disney ,I was rarely ever sent home and my hours where just fine.But I did merch and I did work at gift shops of a few rides and the attractions cast members got even more hours ,then us with merch.
peter11435
Well-Known Member
You don’t have to believe me. But that doesn’t make you right. You also still haven’t answered my very simple question.
Cast being sent home or struggling for hours due to low attendance is definitely a thing. When things are slower staffing levels are lower. Nobody is disputing that. When demand does not require full capacity at certain attractions capacity can is reduced. Nobody is disputing that either. It’s also nothing new and not related to fastpass or fastpass+. It has been the case for decades.
However like I said, it’s not used the way you think it’s used. Yes, the company tolerates low waits at reduced capacity. But if you’re waiting anything significant (30+ minutes) you can be assured they are not intentionally running at lower capacity.
Space Mountain on a Saturday, posted wait time 50 minutes and actual was 90 minutes. When you got to load half the training were running.
peter11435
Well-Known Member
I’m assuming you mean that one of the tracks was not running?
disneygeek90
Well-Known Member
Standby with no FP+ or Boarding groups (like ROTR) are likely the two options, but no one really knows yet.