memory maker & Annual Pass

mikewdw

Active Member
how do we go about activating/using the benefit of free PhotoPass/memory maker with our Annual Pass. just renewed for first time and trying to get set up for next planned trip
thanks
mikewdw
 

RememberWhen

Well-Known Member
If you purchase (or upgrade to) and annual pass does memory maker cover photos taken that day? I assume so, but it seemed possible that the system might not be perfect.
 
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dreamfinder

Well-Known Member
If you purchase (or upgrade to) and annual pass does memory maker cover photos taken that day? I assume so, but it seemed possible that the system might not be perfect.

It should cover any valid pictures you have in your account. My parents did a trip a month before we activated our APs, and their pictures still show up as downloadable in my account.
 
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DiSnEyF@n

Well-Known Member
If you purchase (or upgrade to) and annual pass does memory maker cover photos taken that day? I assume so, but it seemed possible that the system might not be perfect.

It will include all pictures from the moment you use your annual pass ticket. Last summer (August) I bought the "old" annual pass and memory maker was not on it... Needless to say I still had the CMs take our picture and scan my bracelet. We went again in February and I upgraded my ticket to the new annual pass and it included all the pics from my August trip too! What a great surprise to see that I had access to all my pictures... So, it doesn't matter when you upgrade the ticket, you will have access to any photos on from the time you use your magic band!
 
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BernardandBianca

Well-Known Member
If you purchase (or upgrade to) and annual pass does memory maker cover photos taken that day? I assume so, but it seemed possible that the system might not be perfect.

But something that surprised me a bit - though with Disney nowadays I shouldn't be. We have been annual passholders at WDW for 15+ years (and another 8 at DL), and were at the parks the past two weekends and had some photos taken at DHS and Epcot using the Photopass photographers. The photos showed up on our MDE accounts, but lo and behold, if I wanted to download any of them it showed a price of $15 each. There was no other option. I called the WDW "help" (oxymoron) line, and talking with the representative, I was informed that because our pass was so old (October 2015), we were not eligible for the free Photopass download, and we would have to pay if we wanted to download the photos. Needless to say, I did not take advantage of this fantastic deal. I mentioned to the rep that I thought this strategy of WDW made me feel very special.
 
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Rob562

Well-Known Member
But something that surprised me a bit - though with Disney nowadays I shouldn't be. We have been annual passholders at WDW for 15+ years (and another 8 at DL), and were at the parks the past two weekends and had some photos taken at DHS and Epcot using the Photopass photographers. The photos showed up on our MDE accounts, but lo and behold, if I wanted to download any of them it showed a price of $15 each. There was no other option. I called the WDW "help" (oxymoron) line, and talking with the representative, I was informed that because our pass was so old (October 2015), we were not eligible for the free Photopass download, and we would have to pay if we wanted to download the photos. Needless to say, I did not take advantage of this fantastic deal. I mentioned to the rep that I thought this strategy of WDW made me feel very special.

The PhotoPass downloads is a feature of the newly reworked AP structure and names. Prices for the new AP's reflect that inclusion.
Your AP's are still the old AP's carrying the old features of Annual Passes at a lower price that you already paid. When/if you renew, you'll be given the choice of which of the new AP options you want, at which point you'll then get the included photo downloads.

You had unfortunate timing in that you just missed out on the change to the new AP structure, but you balance that with a lower price paid for the AP.

-Rob
 
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dreamfinder

Well-Known Member
But something that surprised me a bit - though with Disney nowadays I shouldn't be. We have been annual passholders at WDW for 15+ years (and another 8 at DL), and were at the parks the past two weekends and had some photos taken at DHS and Epcot using the Photopass photographers. The photos showed up on our MDE accounts, but lo and behold, if I wanted to download any of them it showed a price of $15 each. There was no other option. I called the WDW "help" (oxymoron) line, and talking with the representative, I was informed that because our pass was so old (October 2015), we were not eligible for the free Photopass download, and we would have to pay if we wanted to download the photos. Needless to say, I did not take advantage of this fantastic deal. I mentioned to the rep that I thought this strategy of WDW made me feel very special.

But your AP was most likely significantly cheaper than the newer ones. The ones that include the Photopass benefit were $70+ more expensive if I remember correctly. And you may have extra days you can use it in the park that the newer APs cannot. So it's a trade off they made.
 
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AndrewsJ

Well-Known Member
But something that surprised me a bit - though with Disney nowadays I shouldn't be. We have been annual passholders at WDW for 15+ years (and another 8 at DL), and were at the parks the past two weekends and had some photos taken at DHS and Epcot using the Photopass photographers. The photos showed up on our MDE accounts, but lo and behold, if I wanted to download any of them it showed a price of $15 each. There was no other option. I called the WDW "help" (oxymoron) line, and talking with the representative, I was informed that because our pass was so old (October 2015), we were not eligible for the free Photopass download, and we would have to pay if we wanted to download the photos. Needless to say, I did not take advantage of this fantastic deal. I mentioned to the rep that I thought this strategy of WDW made me feel very special.
As others have said this feature was not available with pass you purchased. Those of us who paid the much higher price received this benefit and if you renew you will as well. Trust me I'd rather pay the lower price. I'll take my own pictures. Disney in no way slighted you. Passes purchased before this new benefit were not grandfathered in just because they had not expired and were still active.
 
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