Back in August, we surprised my wife with a custom massage at the Grand Floridian. She has had a bad neck for almost 20yrs and can't get treatment from a chiropractor. The custom massage is consider a rougher, sportlike, massage. Not only did she enjoy, but she stated that she actually got some adjustments in her neck with no injuries. I believe the cost was $135 for 50 minutes, then add on a $15 tip. Also, there are coupons available on-line. Hopefully this helps and enjoy.