Magical Express Package

[Doombuggy13]

Hey everyone,
No time to wait on hold for Disney today so I figured that someone here could answer this. We received out Magical Express booklet last week for our upcoming trip. Although I gave them flight numbers at booking, they do not appear on our Magical Express booklet, it just says flight info not given. Should I call Disney reservations, or is this not a big deal. On past trips this info was listed and everything ran smoothly.

 

[dreamfinder]

It shouldn't be a big deal, but it can't hurt to call and confirm. I would assume since you have the vouchers they know you are coming, so all it would really do would be to help them better plan the buses.

 

[mousefan1972]

If I were you I would call Magical Express directly. The number is 866 599 0951. They are extremely helpful. Don't bother going through central reservations when you can call ME directly.

 

[fosse76]

Hey everyone,
No time to wait on hold for Disney today so I figured that someone here could answer this. We received out Magical Express booklet last week for our upcoming trip. Although I gave them flight numbers at booking, they do not appear on our Magical Express booklet, it just says flight info not given. Should I call Disney reservations, or is this not a big deal. On past trips this info was listed and everything ran smoothly.

That happens to me all the time. It's not an issue.

 

[Rob562]

That happens to me all the time. It's not an issue.

Well.....it depends on when their flight is. As talked about in another thread, if they'll be arriving on a very late evening flight, they'll want to ensure that DME has their flight info.

The DME desk officially closes at some point in the evening, like 10 or 11PM. But, if they have people with reservations on planes arriving after that (or with flights delayed to after closing time), they keep a skeleton crew on-hand to wait for them.

But if they don't have your flight info, and you arrive after they've closed, you may find yourself stuck at the airport without transportation.

-Rob

 

[foreverbelle]

We had the same issue, it wasn't a big deal on our end since half the group was on the same flight and they did have it on theirs. But we called and asked any way, they ended up sending us news ones.