Magic Express worthless?! Thoughts on this new service

[PhotoDave219]

For once, I'll agree with you Hennie.

Lets give them a chance. This has the potential to be the ULTIMATE perk for staying on property. You're met at the airport, wisked away to your hotel and your bags get sent to your room, all without you lifting anything - All for a little more than mears charges right now? Thats a nobrainer.

 

[speck76]

Lets give them a chance. This has the potential to be the ULTIMATE perk for staying on property. You're met at the airport, wisked away to your hotel and your bags get sent to your room, all without you lifting anything - All for a little more than mears charges right now? Thats a nobrainer.

Most of all, it is an optional service.......if someone does not like it or want it, they don't have to use it.

 

[Computer Magic]

For those who think the baggage part will be messed up......have a little faith, and also know, 3 or 4 Orlando hotels (convention hotels) have been doing this for a few years now.....not to the extent that WDW is doing it, but this has been done before.

For once, I'll agree with you Hennie.

Lets give them a chance. This has the potential to be the ULTIMATE perk for staying on property. You're met at the airport, wisked away to your hotel and your bags get sent to your room, all without you lifting anything - All for a little more than mears charges right now? Thats a nobrainer.

This does have the potential be to an utimate perk, but it's hard to have total faith in the system (at least early on). I work in the computer world so I know all to well what Alpha and Beta testing is and that is what the visitors of the early system well be testers of a new system. The bugs will have to be worked out.


I'm going to WDW May 23, which is 18 days after the start of this new system. The reason I will not use the system early on, is I don't want to chance my vacation to starting off badly. There is that potential as well. I don't buy the first version of a software package either, I wait for others to test it out.

 

[speck76]

Starting it May 5th is good, as it is a slower season, and it will give them a chance to work out the bugs when the volume is not that high.

 

[JPVonDrake]

Although on a somewhat smaller scale, lets remember that Disney has already had this service for years already with the Disney Cruise Line.

 

[TURKEY]

Although on a somewhat smaller scale, lets remember that Disney has already had this service for years already with the Disney Cruise Line.

But again with the cruise line, they don't have near as many (if any) room changes once guests get to resorts and see what the rooms are like.

 

[HennieBogan1966]

No matter the reasons for not believing in this I still am willing to give them the chance to make this work. Again, are there going to be bugs to work out? Yes, but that's okay. That's something that should be expected in implementing a new program.

Give Disney a chance. They HAVE managed to build a mildly successful business over the last 50 years, wouldn't you all agree?

 

[Computer Magic]

It comes down to an individual choice and a person's risk factor (taking a chance). Different people will weigh their own situation. For me, I haven't been in a few years, staying 8 days and spending what I consider major $$$. The system is too new for me to risk making me angry. I know my personality, I would become angry if my luggage became lost (delayed), had to sit on the bus for an hour waiting for others to board or stopping at 3 or more resorts before my stop. I become excited about my vacation and I want to get to the resort. The sooner I check in the faster I can start my vacation.

I will be interested in the feedback after the system starts. But again it's an individual choice and there is more then one right answer.

I don't want a thread drift, but Disney has made some mistakes. For that I will not risk starting my vacation off on a bad experiance. Disney needs to prove to me that they have their act together on this one.

 

[tigger248]

Just wondering, how well does Disney get packages from the different shops to your Resort Room during your stay. Cause I'm thinking if they can do that, with all those logistics. Then, getting your suitcases from the airport to your hotel room ought to be a snap.


Again people, let's give it a chance.

I agree that this needs to be given a chance. You never know until you try something new.

However, there is always the chance that an accident or mistake could happen. Even if it's more of like a 1 in a thousand chance, it's possible. I wouldn't want to take the chance of being that 1 person who has something happen. Resort delivery does sometimes deliver the wrong item, or to the wrong place. It can most always be resolved, but can also be an inconvenience to the guest. When I worked in the MK, we would occasionally get calls from guests, or their resorts, that they had received the wrong photo, or that a package was at the wrong resort. When dealing with such a high volume of packages, delivery mistakes can and will happen. It didn't happen often, but again, was possible. After all, cm's are human too and humans make mistakes. I just won't be wanting to take that chance with something as important to me as my luggage.

I want to re-emphasize that I'm not trying to be negative, nor am I trying to shoot down an idea that hasn't even had a chance to be tested yet. Many will use it and be quite pleased with the service. It just doesn't fully fit my needs. I like having my luggage in my hands whenever possible and I like the freedom of having a car on property. It saves me time getting from the airport to the resort, and back to the airport from the resort. Plus, I can occasionally go off property for dinner or something.

What is a wonderful thing for some, is not always such a great thing for others. Everyone has different needs. Just because it doesn't fit mine, doesn't mean I want to shoot it down, nor do I view it as a glass that is half empty. Over time, this will benefit a great many people and I applaud Disney for making their vacations easier.

 

[HennieBogan1966]

Well Tigger

I would wholeheartedly agree with you that what works for some, doesn't always work for others. I am the same as you, in that, I like having full access to my luggage, and a vehicle in which to get around town should I choose to do so.

I'm sure there will be times when mistakes happen, as we're all human. To shoot for perfection I think is a bit unrealistic. To think that NO mistakes would or should EVER be made is unrealistic.

I too applaud Disney once again, for continuing to be THE BEST AT WHAT THEY DO!!!

 

[nibblesandbits]

I think that a lot less people would be upset with this idea if Disney let you get your bags yourself. However, that does take away the "magic" part of it and it also means that people would still have to visit their hotel rooms first once they get to the resort instead of visiting the parks first like the company has planned. Changing all of that might make it too much like Mears.

Because of that, I don't think they will change that once things get into the swing, but we never know. This, like all things is a trial period. If they get too many complaints, then things will have to be changed (much like Stich, but let's not open up that can of worms here please, just making a point). This is just something in which we will have to wait and see how things go.

 

[BRER STITCH]

:wave:

One funny thing I learned from reading this thread:

Some people travel with a LOT more important things in their luggage than I do!! :lol: :lookaroun

Hey....if I was ever parted from my underwear and swim suit, I'd be off to Downtown Disney for a whole new outfit in a flash!!

BRING ON THE MAGIC!