Ok so here's my drama/venting post. Sorry if ya'll have already heard this from others. I, like many other fools, pre-ordered the Lion King DVD from the parks in July when I was there. Guaranteed to be here today for the release date. Guess what??? Not Here!!! Nope, nowhere to be found my poor mailman is running from me in fear. (Exaggeration) I call the shipping place that sent me the email that it was shipped on 9-27 arriving in 4-10 days via US Postal Service. OK...I knew it shouldn't be here til today. Well, when it didn't arrive I called the place. They were extremely rude. Gave me some lame excuse that it's the Postal problem not their problem. Mine must just be coming later. If I don't like it call WDW merchandising. Then rudely said he had other calls to attend to and it was not their problem too bad. I call WDW merchandising. The fellow I talked to was so polite but again, it's not WDW Merchandising problem it's the shippers problem. However, he tells me if I don't recieve it by Friday let them know they'll ship me one. He then proceeds to tell me that they are taking names and phone numbers because of the large quantity of complaints they are getting already today. If I recieve it call them and let them know and if not they will ship one to me. He also tells me, that they are logging complaints so they can deal with the situation with the shipper who told them that all orders were shipped on the 30th, (funny my email says the 27th) and that everyone should wait at least 15 days from then before it will be considered lost and reshipped. So to make a long story short, here it is release day and I don't have the DVD and can't purchase another one and cancel this order because it's the Postal Service at fault not WDW or the shipper. So for anyone who pre-ordered, be aware you may not receive the DVD for who knows how long. I am going to follow up now that I am done venting and write a long email to WDW about the situation. I could've bought it cheaper and hours ago.
