lentesta
Premium Member
This old chestnut is from 2018. Has he indicated something different since then? Where lowered capacity is readily observable (e.g., attractions with less than the full complement of loading bays being used) I've continued to see attractions running at lowered capacity the overwhelming majority of the time in the intervening years, whether we were visiting over President's Day weekend (which was horribly crowded), or late August (when crowds are lower than usual).
Len Testa Crowd Analysis
I just listened to a podcast from DISUnplugged featuring @lentesta discussing the crowds so far in 2018. I highly recommend listening to it, his information was very interesting. Apparently his wait time projections were significantly off for the start of 2018. Particularly, wait times in...forums.wdwmagic.com
There's two parts to this:
1) Just comparing actual wait times to posted wait times, you can't conclude that Disney's artificially inflating posted wait times.
About 75% of posted wait times are less than the amount of time you'll really wait in line. But that means roughly 25% of posted wait times are less than or equal to your actual wait in line.
I don't think you could convince a judge or jury with those numbers. Disney's explanation is going to be along the lines of "It's just so gosh-darned hard to get this right!"
2) Disney doesn't have to artificially inflate the numbers to sell Genie+. It can get the same results by just having everyone be uncertain as to whether the posted waits are accurate.
In that case, you're just buying insurance: If the posted wait times are overinflated, you'd still wait less than almost everyone else; and if the posted wait times are too low, you're still covered.