Lightning Lane at Walt Disney World

Disney Glimpses

Well-Known Member
Here’s the problem. People keep trying to take a line skip software, and say it doesn’t work as a way to pre-plan your trip. It’s not meant to do that! Genie + is meant for giving as many people as possible, a way to to skip as many lines as possible. It’s not meant to allow your to pre-book specific rides at specific times.


If people keep trying to use the software in manners it wasn’t designed for, they are going to be disappointed. I
Very true. I think those people are just used to the flexibility of FP+. And this is a huge departure from that. That flexibility is also never going to return. But, IMO, a paid service should be better than a free one. So far, this isn't even close.
 

GhostHost1000

Premium Member
Very true. I think those people are just used to the flexibility of FP+. And this is a huge departure from that. That flexibility is also never going to return. But, IMO, a paid service should be better than a free one. So far, this isn't even close.
Exactly…and the problem with vacating at Disney World now is it takes more planning than ever before, and the reduce planning flexibility with genie+. Not a step forward and why so many are frustrated (that among other trends)
 

lazyboy97o

Well-Known Member
Here’s the problem. People keep trying to take a line skip software, and say it doesn’t work as a way to pre-plan your trip. It’s not meant to do that! Genie + is meant for giving as many people as possible, a way to to skip as many lines as possible. It’s not meant to allow your to pre-book specific rides at specific times.


If people keep trying to use the software in manners it wasn’t designed for, they are going to be disappointed. I
It’s not line skipping.
 

DisneyHead123

Well-Known Member
Here’s the problem. People keep trying to take a line skip software, and say it doesn’t work as a way to pre-plan your trip. It’s not meant to do that! Genie + is meant for giving as many people as possible, a way to to skip as many lines as possible. It’s not meant to allow your to pre-book specific rides at specific times.


If people keep trying to use the software in manners it wasn’t designed for, they are going to be disappointed. I
I get what you’re saying but I think the fact that people keep trying to use it as a planning tool says something about what consumers actually want. By way of example - say you sell people a car that has limited towing capacity, and that model is constantly breaking because people go over the towing capacity. It’s true that this is consumer error, yes, but it’s also true that consumer behavior is clearly telling you to design a vehicle with a robust towing capacity.
 

Daily Magic

Active Member
I’m heading here next week and keep eyeing up if I should get Genie+ for a day or two. I remember on a trip last year I bought it for Epcot only to find it was a bad choice for that park. Ended up only using it for two rides, one of which was for Figment which had no line in either lane despite displaying a 15 minute standby.


Question; despite the stress of having to refresh and refresh and refresh, do you feel it actually saves you significant time on your trip or does it just make you go on more rides that you probably wouldn’t have wanted to go on unless they were a walk on?

I’m also more interested in using the system for park hopping days which I hear isn’t easy to do. Like I’m doing Epcot in the morning and MK at night so I want to queue up as many MK LL’s before I get there and have a blast. Anyone ever try this?
 

Disney Glimpses

Well-Known Member
I had heard that one of the proposals for G+ was to still have the time selection (like ILL) and for resort guests to select their first LL on their check in day for their entire stay. I could get behind that.
I had heard recently that packages/tiers are being considered that might include ILL access as part of Genie+. Maybe this is part of that?
 

Aurorafan

Member
I’m heading here next week and keep eyeing up if I should get Genie+ for a day or two. I remember on a trip last year I bought it for Epcot only to find it was a bad choice for that park. Ended up only using it for two rides, one of which was for Figment which had no line in either lane despite displaying a 15 minute standby.


Question; despite the stress of having to refresh and refresh and refresh, do you feel it actually saves you significant time on your trip or does it just make you go on more rides that you probably wouldn’t have wanted to go on unless they were a walk on?

I’m also more interested in using the system for park hopping days which I hear isn’t easy to do. Like I’m doing Epcot in the morning and MK at night so I want to queue up as many MK LL’s before I get there and have a blast. Anyone ever try this?
At certain parks, I definitely think its worth it. I was able to ride everything I wanted at MK and ended up dropping a Space LL because I was too tired and hurting too much to do it I had done some much that day.
 

TheMaxRebo

Well-Known Member
I get what you’re saying but I think the fact that people keep trying to use it as a planning tool says something about what consumers actually want. By way of example - say you sell people a car that has limited towing capacity, and that model is constantly breaking because people go over the towing capacity. It’s true that this is consumer error, yes, but it’s also true that consumer behavior is clearly telling you to design a vehicle with a robust towing capacity.

Or what guests have been trained to do over a number years - going to take time for people to adjust
 

mikejs78

Premium Member
I had heard recently that packages/tiers are being considered that might include ILL access as part of Genie+. Maybe this is part of that?

Just to clarify, what I mentioned was one of the original options they were considering before Genie+ was launched - I think Martin mentioned it. Not what they are necessarily doing now or planning.

The packages idea sounds interesting. Will be interesting to see how that works..
 
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Jrb1979

Well-Known Member
Just to clarify, what I mentioned was one of the original options they were considering before Genie+ was launched - I think Martin mentioned it. Not what they are necessarily doing now...
I don't see them going back to advanced booking. They need to price people out to make Genie+ work
 

mikejs78

Premium Member
I don't see them going back to advanced booking. They need to price people out to make Genie+ work
Dunno. I sent an email about Genie+ and got a call from someone from Jeff Vahle's office. I complained about a bunch of stuff in the email - the 7AM thing, lack of ability to pick the time, lack of ability to pre-select, can't modify, lack of availability. When I spoke to her, the things she mentioned hearing a lot of complaints about where the lack of availability, the 7 AM time, and the lack of pre-selection before your trip. She kind of glossed over the other stuff, which makes me wonder if those are the things they are looking to make changes on.
 

Jrb1979

Well-Known Member
Dunno. I sent an email about Genie+ and got a call from someone from Jeff Vahle's office. I complained about a bunch of stuff in the email - the 7AM thing, lack of ability to pick the time, lack of ability to pre-select, can't modify, lack of availability. When I spoke to her, the things she mentioned hearing a lot of complaints about where the lack of availability, the 7 AM time, and the lack of pre-selection before your trip. She kind of glossed over the other stuff, which makes me wonder if those are the things they are looking to make changes on.
A lot of those issues would be solved if less people buy it. Charge $50 for it.
 

mikejs78

Premium Member
Charge $200 then. They need to find that sweet spot where the revenue stays the same for it yet less people buy it.
I'm not sure it's that simple. Take me. Charge $50? I'll grumble but still do it. Charge $200? I'm out. But not only out from a Genie+ perspective, but out from a going to Disney perspective. I know several other people who are the same. So even if they make it revenue neutral from a Genie+ perspective, they risk losing out on people willing to go and spend money at the parks altogether.
 

Disney Glimpses

Well-Known Member
Dunno. I sent an email about Genie+ and got a call from someone from Jeff Vahle's office. I complained about a bunch of stuff in the email - the 7AM thing, lack of ability to pick the time, lack of ability to pre-select, can't modify, lack of availability. When I spoke to her, the things she mentioned hearing a lot of complaints about where the lack of availability, the 7 AM time, and the lack of pre-selection before your trip. She kind of glossed over the other stuff, which makes me wonder if those are the things they are looking to make changes on.
Well, there is a lot to be desired in the resort perks category. I imagine they will start there.

I'm not sure it's that simple. Take me. Charge $50? I'll grumble but still do it. Charge $200? I'm out. But not only out from a Genie+ perspective, but out from a going to Disney perspective. I know several other people who are the same. So even if they make it revenue neutral from a Genie+ perspective, they risk losing out on people willing to go and spend money at the parks altogether.
I think $50 would get the job done. Perhaps even $30.
 

Chi84

Premium Member
I'm not sure it's that simple. Take me. Charge $50? I'll grumble but still do it. Charge $200? I'm out. But not only out from a Genie+ perspective, but out from a going to Disney perspective. I know several other people who are the same. So even if they make it revenue neutral from a Genie+ perspective, they risk losing out on people willing to go and spend money at the parks altogether.
Absolutely. If they price the line skip system at more than I’m willing to pay, there’s no way I’m going and standing in lines. We would go on a non-theme park vacation.
 

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