Lightning Lane at Walt Disney World

Ayla

Ayla

Well-Known Member
Disstevefan1 said:
Your post rightly so states that for decades (or at least the better part of two) Disney has refused to build out capacity and really only replaced rides to any great degree. My post said, why should Disney do anything? Folks are not only still showing up, but because of Genie + and ILL (the subject of this thread) now PAYING to ride the same attractions that were free to ride before. Disney is making MONEY for NOTHING.
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And you're being charged twice to ride the same rides. Once with your daily ticket and again with Genie + and/or ILL.
 
C

crazy4disney

Well-Known Member
In the Parks
No
matt9112 said:
As a former AP holder the only ride I remember having an issue with was FOP everything else wasn’t an issue. ROTR wasn’t open yet last time I had passes.
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and honestly that seemed to be the general overall consensus from most people i know... i personally know 2 families with timeshare off property that would go annually and they never had any real issues getting FP may not be the most ideal time etc but you can say the same for resort guests but they seemed to always be able to get what they wanted....
 
Jeff4272

Jeff4272

Well-Known Member
curry767 said:
Now I understand why there is labor shortage at WDW and elsewhere around the world. No one is working because they are all glued to this thread 24/7 going round and round in circles
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It's really a testament to how bad Genie+ is isn't it? closing in on 16,000 posts.........

Wonder if WDW ever gets wind of these kind of things?
 
Jeff4272

Jeff4272

Well-Known Member
TheMaxRebo said:
Wind of things like this thread specifically, or wind of the issues people have with G+?

Based on the surveys they have been sending out it think safe to say they know G+ is not working
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The real question is, how did they get it this wrong?

How did they not know WDW is WAY different than DL?

Parks are set up different........guests are way different....costs are different..........hotels are different

I just don't understand how they got it this wrong
 
pdude81

pdude81

Well-Known Member
Jeff4272 said:
The real question is, how did they get it this wrong?

How did they not know WDW is WAY different than DL?

Parks are set up different........guests are way different....costs are different..........hotels are different

I just don't understand how they got it this wrong
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One software to rule them all
 
TheMaxRebo

TheMaxRebo

Well-Known Member
Jeff4272 said:
The real question is, how did they get it this wrong?

How did they not know WDW is WAY different than DL?

Parks are set up different........guests are way different....costs are different..........hotels are different

I just don't understand how they got it this wrong
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Not sure how they didn't see it coming. ...

I think the uptake of buying G+ is much higher than they expected.

I also think the decision to do both G+ and ILL was a late in the game one and for a while it was to be one or the other - smashing them together has created some of the issues

I think they wanted something to generated more $ but also didn't want to shock people by the cost of something comparable to Universals Express Pass - so they came up with this

I think they wanted something that required lass planning in advance (as that is a complaint many have made) but when you have to make park reservations anyway and key LL are going right at 7am, etc it takes away from the added flexibility they thought would be there

Basically, the system would work fine if 10% of guests were buying it - but when upwards of 40% are it breaks - and no idea why they thought it would be close to 10%
 
pdude81

pdude81

Well-Known Member
Jeff4272 said:
But Paris, HK arent the same....i still dont get it
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I'm just messing around. It was stupid to try and bring MaxPass to WDW unless they were going to make it a significant cost like the extra 3 for concierge stays. I think they might have gotten too much good feedback on standby lines when they only let half the people in last year, and thought that guests wouldn't pay the ransom anymore for upcharges. Boo Bashes selling out should have let them know the price had to be higher.
 
Jrb1979

Jrb1979

Well-Known Member
TheMaxRebo said:
Not sure how they didn't see it coming. ...

I think the uptake of buying G+ is much higher than they expected.

I also think the decision to do both G+ and ILL was a late in the game one and for a while it was to be one or the other - smashing them together has created some of the issues

I think they wanted something to generated more $ but also didn't want to shock people by the cost of something comparable to Universals Express Pass - so they came up with this

I think they wanted something that required lass planning in advance (as that is a complaint many have made) but when you have to make park reservations anyway and key LL are going right at 7am, etc it takes away from the added flexibility they thought would be there

Basically, the system would work fine if 10% of guests were buying it - but when upwards of 40% are it breaks - and no idea why they thought it would be close to 10%
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I think what also hurts is people stacking LL each day. My belief is Disney was hoping the majority would just book 1 at a time and not try to stack a bunch for late arrivals.
 
pdude81

pdude81

Well-Known Member
Jrb1979 said:
I think what also hurts is people stacking LL each day. My belief is Disney was hoping the majority would just book 1 at a time and not try to stack a bunch for late arrivals.
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I think the "next available" is what makes that acceptable for the most part. If you want multiple rides with high demand, you'll have to use your earlier selections to ride them later. That ultimately gets you fewer rides total as you can't use any skips in the early time. They initially were letting people book a new one as soon as they used "any" previous LL, plus the 2 hour window. Thankfully they closed that loophole where you could pick a new pass and then immediately use an earlier one.

If we start letting people choose which time their passes are for like ILL, there could be different issues with passes than we have now. So I think the stacking aspect at least lets you hold onto something good without forcing you into just one pass if you want to ride SDD that day and got one for 7pm.
 
TheMaxRebo

TheMaxRebo

Well-Known Member
Jrb1979 said:
I think what also hurts is people stacking LL each day. My belief is Disney was hoping the majority would just book 1 at a time and not try to stack a bunch for late arrivals.
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Right - but that is also connected to the increased use of the system and the 120 minute rule coming into play often ... If people could just role good rides more would - they are stacking (usually) b/c they have to

But Disney/IT didn't think LLs would run out of given rides or that the 120 minute rule would really be needed, etc
 
Jrb1979

Jrb1979

Well-Known Member
pdude81 said:
I think the "next available" is what makes that acceptable for the most part. If you want multiple rides with high demand, you'll have to use your earlier selections to ride them later. That ultimately gets you fewer rides total as you can't use any skips in the early time. They initially were letting people book a new one as soon as they used "any" previous LL, plus the 2 hour window. Thankfully they closed that loophole where you could pick a new pass and then immediately use an earlier one.

If we start letting people choose which time their passes are for like ILL, there could be different issues with passes than we have now. So I think the stacking aspect at least lets you hold onto something good without forcing you into just one pass if you want to ride SDD that day and got one for 7pm.
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Holding 2 would be fine and it's understandable. What I am refering to is those that setup 3 or more for late in the day. It just adds to the problems with Genie+.
 
Patcheslee

Patcheslee

Well-Known Member
TheMaxRebo said:
Not sure how they didn't see it coming. ...

I think the uptake of buying G+ is much higher than they expected.

I also think the decision to do both G+ and ILL was a late in the game one and for a while it was to be one or the other - smashing them together has created some of the issues

I think they wanted something to generated more $ but also didn't want to shock people by the cost of something comparable to Universals Express Pass - so they came up with this

I think they wanted something that required lass planning in advance (as that is a complaint many have made) but when you have to make park reservations anyway and key LL are going right at 7am, etc it takes away from the added flexibility they thought would be there

Basically, the system would work fine if 10% of guests were buying it - but when upwards of 40% are it breaks - and no idea why they thought it would be close to 10%
Click to expand...
Would Disney really invest in developing a feature that a low percentage of people would utilize though?
 
HauntedPirate

HauntedPirate

Park nostalgist
Premium Member
disneyglimpses said:
Yes, because that's how much the system can handle. Ideally, they would sell it out every day at a maximum determined price and few people would be left out from purchasing it. No excess supply, no excess demand. Tall order though.
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And the only way to make sure that happens is two-fold:

1) Price would have to be at least $100/person/day

2) There would need to be enough things to do, at all parks, that people want to do to ensure lines for popular attractions are not constantly 1-2 hours long. Because people see those long lines and naturally gravitate towards something that will allegedly shorten their wait.

They have painted themselves into quite a corner.
 

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