Lightning Lane at Walt Disney World

RSoxNo1

Well-Known Member
Has anyone ever come across the issue of not being able to purchase Genie+? I'm at the resort with my family, and we’re all AP holders. When I try to buy Genie+, I can get the screen that should allow me to do so, but the purchase button contains no text, and hitting it does nothing (see attached screenshot). Guest relations we're as flummoxed as I am and could only submit the issue to IT.

When I first saw it this morning, I thought the problem might have been due to one of my children's APs not being activated, but the problem persisted after we arrived at the park and activated it at guest services. We were able to all get into Epcot, and I was able to get a boarding pass for all of us for Remy, there doesn’t seem to be a problem with the system not recognizing that we're here. The only thing I can possibly think of is that the park reservation was made prior to the revamp of that system a couple of months ago, and that perhaps the Genie+ part of the system isn’t “seeing” that we’re actually in a park. Any help that anyone could provide would be most gratefully received. It's not the phone - I've signed in on three different ones within my family and have gotten the same result for each.
Yes, you should be able to purchase it from 12:01 - 6:59 AM on the day in question, but on my last trip I was unable to do it. I'm an AP holder, but everyone else in my party had length of stay tickets. I was locked out from purchasing until I tried to make the first selection. I reached out to Disney's online support who was of little help.

It is still very much a glitch.
 
Has anyone tried to book genie + reservations for friends? We are going in February with another family and I’m doing the planning. It would make it a lot easier if I could book the return times for everyone. We are all connected as friends and family in MDE
 

gerarar

Premium Member
Has anyone tried to book genie + reservations for friends? We are going in February with another family and I’m doing the planning. It would make it a lot easier if I could book the return times for everyone. We are all connected as friends and family in MDE
Yep! Make sure the party members of the family you're going with appear in your Family and Friend's list. I was just in WDW with another family and once I was able to link them all, I was able to book G+ reservations for them and get us all Rat BGs on our Epcot day.
 

MrPromey

Well-Known Member
This is the big problem. The BoD and executives are demanding quarter over quarter increases from the parks as if they're selling something that has unlimited capacity and no price tipping point. It WILL get to a point where enough people don't see value in vacationing at the resorts anymore - whether it be due to overcrowding, lack of quality/service or price hikes - and Disney will end up scrambling to fix the shortsightedness that got them here.

Or, the way things seem to be going, all three.

EDIT: With Chapek at the helm, I have a feeling that this may happen sooner, rather than later because he's trying to use the same principles he used in merchandising on the parks. The problem is that the "window dressing" that works with merchandising and product images doesn't work with real-world experiences...the flaws become readily apparent in the real world.

Even before he was at the company helm, the management of the parks under his stewardship were already pointing things in this direction. I cringe every time something comes up about his experience with the parks like it's somehow a good thing or like it shows he has what it takes to run this company.

Yep. Too many beds to fill and tables to sit at eat. Disney wants bodies.

They just don't want to cover the cost for adding anywhere to stack those bodies when they aren’t in a bed or a table they’re paying to sit at.
 
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UNCgolf

Well-Known Member
Batb has some nice animatronics but it’s basically Frozen ever after 2.0. Just a highlight Reel of songs

Is BatB as good as it could/should have been? Definitely not; it could be improved in numerous ways. It still looks vastly superior to FEA in every way, though. Better sets, better AAs, better queue, longer...

I also think it looks like a better ride than Ratatouille, although it would not have fit the World Showcase as well (I don't think Ratatouille is a very good fit either, but it makes more sense than BatB). I'd also take it over anything in Toy Story Land, Smuggler's Run, and both new Fantasyland rides just off the top of my head.
 
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JMcMahonEsq

Well-Known Member
Is BatB as good as it could/should have been? Definitely not; it could be improved in numerous ways. It still looks vastly superior to FEA in every way, though. Better sets, better AAs, better queue, longer...

I also think it looks like a better ride than Ratatouille, although it would not have fit the World Showcase as well (I don't think Ratatouille is a very good fit either, but it makes more sense than BatB). I'd also take it over anything in Toy Story Land, Smuggler's Run, and both new Fantasyland rides just off the top of my head.
I know personal preference is a subjective opinion, but I am really curious on why you thought BatB was a better ride than Ratatouille. I mean I generally really liked BatB, but I didn't think it really compared at all to Rat. To me BatB feels more like a majorly upgraded Little Mermaid Ride, and that's not a knock for me. I love little mermaid and its actually the first ride as a family that we ride whenever we go to MK (partially b/c its a ride all people will ride, and partially tradition.) It's a ride based off a song sheet that lets you play out the movie. The animatronics are certainly newer and more up to date (and I agree better than FEA), and the ride car does more than the clam shell, but at its Heart it still feels like a standard old school dark water ride, in that you are passing through the scenes watching them.

Rat on the other hand is to me a completely different experience. You have the 3-D effects which I find to be very well done (Bugs life on steroids.) You also have the more interactive aspects of the ride, water, wind, ect. In addition, I found that rather than just passing through the rooms like BatB, you interact more with the scenes in Rat. Wither its the under the food cart room, or the air duct section, it felt much more interactive, like you are in a scene, and not just watching a scene unfold. It doesn't take away from the ride experience, but I also thought the setting, coming around the corner from the big sit down service restaurant, and now being behind it for the Ratatouille ride (back of the kitchen) made for a good fit.
 

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