Ayla
Well-Known Member
What some people don't understand is the LL time you initially pick is never the same as what you end up with. There is no "holding" built into the system. So, you're furiously clicking through to get anything you can, your time says 1pm, great, grab it! Except, in those 2 seconds it took to click, your return time is now 7pm.The fact that many people are using the system may speak more to necessity than guest satisfaction. I haven't read through all of the posts in the thread, but have you actually used Genie+ yet? It sounded a lot easier to use than it turned out to be in some cases - rides were listed as available for a certain time but when I clicked on it I got a different time, sometimes by more than an hour or so. Other times I went through the entire process only to get an error message saying to start over. The fact that rides are being scooped up doesn't necessarily mean the system is working efficiently. And Disney needs to institute a system that works in reality, not just theory.
We're going again in April with the family, and I have no idea of how this is going to work with a larger group. As I said earlier, FP+ worked great for us but not for everyone, and I'm willing to give this new system a try even though I hate the idea of getting on my phone first thing in the morning on vacation and trying to figure out the best way to get the rides we want while working around our dining arrangements, resort rest time, etc. I got a fairly detailed survey from Disney after our trip, so I'm sure Disney knows pretty well how Genie+ is affecting guest satisfaction.
"Seems like a lot of work to do do every day for a vacation" summed up our experience perfectly. But I understand others may feel differently - if enough of them are responding positively to this system, we may have to start looking at alternatives based on the fact that it isn't right for us anymore. Things change - that's life.
Whomp whomp, too bad for you!!