StepInTime
Member
I picked quality because I feel like it encompasses much of what is currently lacking. Maintenance, cleanliness, creativity, variety in food and beverage, lack of new rides, etc. all share a common thread in the last decade or so and that is commitment to quality. There have been some exceptions, but by and large things have deterriorated when corners are cut and quality is lessened. It used to be such a huge part of not only the output of the company but of its culture as well. Committment to quality really does have a trickledown effect to all areas of the resort. The upside is that these things could turn around and improve greatly if it was made a core value of the company once again.