Josh D'Amaro comments on rising prices and "additional" or removed services: "An inevitable result of progress"

erasure fan1

Well-Known Member
Yeah that's true, but again to be fair... the hotels that offer free parking rarely have their own private road network leading up to the resort. The ones that offer free parking don't usually have security manning the parking lots either. The hotels with free breakfast don't usually have on site restaurants or offer free transportation to the local attractions. They don't usually have staffed lifeguards or any form of recreation programs. No Disney movies out on the beach.
You just described why Disney resorts were always so much more expensive than everyone else. It was always billed by Disney as sure we are more expensive, but look at all that you get. That is why the "it's not nickel and diming" argument doesn't hold up. It is obviously their right to do what they want. I'm just finding it hard to understand why people are defending it. It's a blatant cash grab, that's it. It does NOTHING for the customer experience but lower it.
 

Lilofan

Well-Known Member
No but they have alligator free pools
Cost savings that I saw one night through the gates by the resort pool was a robot cleaner that was hooked up via electrical extension cords go into the pool to clean the bottom surface of the resort pool. That robot cast member was not being paid $15 plus per hour and if hurt on the job? Robot can’t collect workers comp.
 

Sirwalterraleigh

Premium Member
No but I’ve worked in hotels many moons ago after college.
Ok…so this is a binary choice:
1. Disney is a hotelier like all the others and all customary fees and services are warranted. Supply and demand and nothing more…blah blah blah
2. They are “special” and the approximately $200 per night each room is charged over market (since the 90’s) everyday creates a unique situation with expectations.

Which is it? There’s no crossover.

This is what Disney fans try to do…just pick and choose amateur business analysis because the real goal is just to defend Disney. Can’t go there (mentally)…if it isn’t perfect. At home…every minute of every day.

But it’s not perfect. And we all should be able to process the nuances around the fringes
 
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Andrew C

You know what's funny?
I'm just finding it hard to understand why people are defending it.
Ehh. I think it is more with understanding why they are doing it and why it makes sense, rather than defending. Disney was the last to jump on this train and it seems they are getting punished for it around here. We should really be praising them for holding out this long! :hilarious:
 

Sirwalterraleigh

Premium Member
You just described why Disney resorts were always so much more expensive than everyone else. It was always billed by Disney as sure we are more expensive, but look at all that you get. That is why the "it's not nickel and diming" argument doesn't hold up. It is obviously their right to do what they want. I'm just finding it hard to understand why people are defending it. It's a blatant cash grab, that's it. It does NOTHING for the customer experience but lower it.
Yes.

And ironically that’s also how they STILL sell Disney cruiseline…which is 50% more than luxury line competitors and 100% than the large commercial lines.

“The Disney difference”…has been kicked around/attached to every internal sales initiative since the 1970s (60s in Anaheim)

But then the sky turned blue…and only Wall Street knows the deal now
 
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Sirwalterraleigh

Premium Member
Ehh. I think it is more with understanding why they are doing it and why it makes sense, rather than defending. Disney was the last to jump on this train and it seems they are getting punished for it around here. We should really be praising them for holding out this long! :hilarious:
The cost difference makes it a bit more complicated. And that goes way off course so I’ll peel back right here.
 

Lilofan

Well-Known Member
Yes.

And ironically that’s also how they STILL sell Disney cruiseline…which is 50% more than luxury line competitors and 100% than the large commercial lines.

“The Disney difference”…it has been kicked around/attached to everyone internal sales initiative since the 1970s (60s in Anaheim)

But then the sky turned blue…and only Wall Street knows the deal now
We were bummed out when we stayed up until midnight when we sailed on the Wonder years ago and waited for the midnight buffet. When the food came out or if you call it food it was like what the heck?
 

Sirwalterraleigh

Premium Member
I can Identify with The MaxRebo's feelings Have been going to WDW since 1972 (many many times) and never have been offered any kind of benefit for my loyalty. Oh I did get a little 2"x3"tag for the 25 anniversary with the date of my first visit--that's it.
It may not be an industry standard but many hotels offer a breakfast of some sort and charge far less for rooms (surprisingly they make money and still in business). Disney has relinquished suppling the magic by placing it on the guest -if you don't feel the magic don't blame us (Disney) it's your fault.
I hope the Day comes when Disney will regret taking their loyal fan base for granted
It’s almost inevitable.

The problem is the management structure is now a scenario where it doesn’t matter if they underperform. They don’t have to “work for their supper”. Short term profits can lead to incredibly large corporate payouts. Performance doesn’t actually matter. That’s what people think “free market” means…a rigged game.

Still funny 😂
 

Tomi-Rocket

Well-Known Member
Sorry Josh but you’re STILL selling BS. None of the increases have anything to do with guests only keeping the pocket lining full of the board, execs, and stockholders. That’s it. But they sell it that way because they hope we buy it and the reality is they don’t really care whether we do or not. Nothing but continued corporate BS, plain and simple. 👎🏻
 

Sirwalterraleigh

Premium Member
We were bummed out when we stayed up until midnight when we sailed on the Wonder years ago and waited for the midnight buffet. When the food came out or if you call it food it was like what the heck?
Most have killed the midnight buffets.

I think several reasons…but I think mostly because the appeal for that has trended too old to make it worthwhile anymore

Ships have way more speciality restaurants, bars, coffee shops and snack options all day now than they did when buffets where bug stuff

Except really Disney 😂
 

Sirwalterraleigh

Premium Member
Sorry Josh but you’re STILL selling BS. None of the increases have anything to do with guests only keeping the pocket lining full of the board, execs, and stockholders. That’s it. But they sell it that way because they hope we buy it and the reality is they don’t really care whether we do or not. Nothing but continued corporate BS, plain and simple. 👎🏻
…you mad, Sis?
 

Tomi-Rocket

Well-Known Member
…you mad, Sis?
Not mad as much as sad and frustrated. I’m not wealthy and it’s getting harder and harder to be able to afford going to WDW. My sons are grown and thank goodness they are, we are no longer able to take them on vacation there like we have in the past. It just makes me sad, Disney was my happy place, I love being inside “the bubble”. How they disregard the average family is disheartening. 🤷🏼‍♀️☹️
 

Lilofan

Well-Known Member
Not mad as much as sad and frustrated. I’m not wealthy and it’s getting harder and harder to be able to afford going to WDW. My sons are grown and thank goodness they are, we are no longer able to take them on vacation there like we have in the past. It just makes me sad, Disney was my happy place, I love being inside “the bubble”. How they disregard the average family is disheartening. 🤷🏼‍♀️☹️
Some deal with being in the bubble in different ways, the NBA players when they were not allowed to leave the bubble when playing at ESPN and spending most of their times at the resorts. To alleviate their frustrations a number of players escaped by smoking those funny cigarettes to get into that comfort zone.
 
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Zummi Gummi

Pioneering the Universe Within!
Ok…so this is a binary choice:
1. Disney is a hotelier like all the others and all customary fees and services are warranted. Supply and demand and morning more
2. They are “special” and the approximately $200 per night each room is charged over market (since the 90’s) everyday creates a unique situation with expectations.

Which is it? There’s no crossover.

This is what Disney fans try to do…just pick and choose amateur business analysis because the real goal is just to defend Disney. Can’t go there (mentally)…if it isn’t perfect. At home…every minute of every day.

But it’s not perfect. And we all should be able to process the nuances around the fringes
This. It can't be both.
 

hopemax

Well-Known Member
Ehh. I think it is more with understanding why they are doing it and why it makes sense, rather than defending. Disney was the last to jump on this train and it seems they are getting punished for it around here. We should really be praising them for holding out this long! :hilarious:
If Southwest started changing baggage fees tomorrow, no one would be praising them for holding out for so long. They would be skewered because they built their brand loyalty on doing some things different than their competitors.
 

GhostHost1000

Premium Member
But it's really not. Wait times are not down. Average wait time this year for Pirates is the longest it has been in 8 years. 7 dwarfs compares to 5 years ago. Safari is the 2nd highest it has been in 8 years. If price is keeping attendance down like you say, then they are actively doing things to make wait times longer, which means the problem remains.
Genie+ has entered the chat

“Hi guys!”
 

Andrew C

You know what's funny?
If Southwest started changing baggage fees tomorrow, no one would be praising them for holding out for so long.
It was a joke.

Also, SW airlines specifically advertises no bag fees. They brag about it. So yeah...people would be pretty upset if they started charging.

Finally, outside of theming and convenience to the parks, I have never held the Disney hotels in that high regard. They have always been "just nice" to me if you put those two things aside. It seems people think they were so amazing at one time and so above the rest. Maybe 30 years ago they were above the competition, or what was competition? But take away the theming and what do you have? An average resort, if that.
 
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Sirwalterraleigh

Premium Member
If Southwest started changing baggage fees tomorrow, no one would be praising them for holding out for so long. They would be skewered because they built their brand loyalty on doing some things different than their competitors.

It was a joke.

Also, SW airlines specifically advertises no bag fees. They brag about it. So yeah...people would be pretty upset if they started charging.

Finally, outside of theming and convenience to the parks, I have never held the Disney hotels in that high regard. They have always been "just nice" to me if you put those two things aside. It seems people think they were so amazing at one time and so above the rest. Maybe 30 years ago they were above the competition, or what was competition? But take away the theming and what do you have? An average resort, if that.
Southwest has increased its fees by 300% in 10 years…

So that actually strengthens the argument of why Disney SHOULDN’T charge for parking spots, lifeguards and wifi

“Premium” should include something. And the ancillary “mandatory” fees are way higher too.
 
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