Interactive Queue Etiquette

[copcarguyp71]

I find the IQ's interesting to check out and despite the flaming it takes I enjoy the new HM queue and BTMRR's as well. But the one thing I can't stand is people who stop to enjoy whatever interactive widget might be there, the line moves forward a good bit, they continue to play and then after the line has moved considerably they think they can just push their way back to where they were in line. I think proper etiquette is to get back in line where you are, you gave up your space in line for an experience. It's not that I mind that they move back in front of me as it really does not matter being one ride load back but it is just the sheer act of wedging yourself and/or your family back into line after things closed back up. Lines are like a vacuum and once they close back in trying to make space again is usually painful on the toes and involves a little too much jostling and elbows for my tastes.

 

[PrincessNelly_NJ]

Neither is line cutting.

So if someone decides to play with a queue for 10-15 minutes while the line is far ahead, then everyone should wait?

Call me crazy, but if I stop to play with a queue then I don't expect anyone to wait, I will be just fine getting passed.

 

[doctornick]

So if someone decides to play with a queue for 10-15 minutes while the line is far ahead, then everyone should wait?

But if it doesn't affect how long it takes to get on the ride, how does it change your "wait"?

 

[PrincessNelly_NJ]

But if it doesn't affect how long it takes to get on the ride, how does it change your "wait"?

If the line is far ahead and someone decides to stop for 10-15 minutes. that does indeed affect your wait.

I have witnessed many people, myself included, stop in the queue for the little mermaid just watch scuttle talk or play with the interactive queue... while the line was walk on, up to the loading area. Should everyone have to stop and wait at scuttle for 10-15 minutes because I stopped? no.

 

[Chef Mickey]

Neither is line cutting.

Anything that involves you not keeping up with the person in front of you and then later coming back to your original spot ahead of the line is line cutting. This also including "saving" spots or meeting your family ahead.

I'm not saying I don't tolerate people finding their families or some good reasons to do it, but let's just call it what it is.

 

[Fantasmic]

I would pass people if they spent a long time playing, and I would expect people to pass me if I spent a long time playing too.

 

[Rob562]

I think @Tom 's outlook is closest to my own when it comes to the interactive features in the queue: wait a short while, but if they're fully engrossed in what they're doing and there's a very large gap in the line, then I'll probably pass them.

There's one other aspect of the argument that hasn't been brought up: physical queue capacity. Yes, if someone stops in one spot for 10 minutes and then continues on and catches up to the queue at some point before ride load or FP Merge the overall wait time hasn't been changed.

But during that 10 minutes what's been happening *behind* you in the queue? Depending on the ride, 10 minutes' worth of people can be a significant number. Eventually the queue will fill up and spill over outside the regular queue, at which point a CM has to put overflow queue procedures into place. While a single backup caused by one stopped person isn't likely to cause a large backup, multiple small backups have the same overall effect. A minute or two of empty queue here, a minute or two there, and suddenly you have a combined 15 minutes of empty queue space spread out throughout the queue. That's physical space that has to be accounted for somewhere in the queue layout...

A similar "combined delays" issue happens with the ride system at Space Mountain: The rockets are meant to be in constant circulation. There's only a limited amount of parking space behind the Unload point to hold rockets before they backup into the ride space and the ride cascades to an e-stop because there isn't enough room to park them all. It doesn't have to be a single rocket stopped for a minute or two, it can be small delays of a few rockets sitting at Unload 15-20 second too long, the delays start to pile on top of each other and then *boom* you have a cascade stop with no single stopped rocket to blame.

There's a reason many amusement and theme parks specifically have signs and verbal requests to keep up with the party in front of you. (Though I'm not sure if Disney specifically has such requests) It's about queue capacity.

-Rob

 

[Foolish Mortal]

Plain and simple, if the line is moving so am I. Most times it doesn't matter, if the attraction has an interactive line I'm fast passing it anyway.

 

[Tom]

I think @Tom 's outlook is closest to my own when it comes to the interactive features in the queue: wait a short while, but if they're fully engrossed in what they're doing and there's a very large gap in the line, then I'll probably pass them.

There's one other aspect of the argument that hasn't been brought up: physical queue capacity. Yes, if someone stops in one spot for 10 minutes and then continues on and catches up to the queue at some point before ride load or FP Merge the overall wait time hasn't been changed.

But during that 10 minutes what's been happening *behind* you in the queue? Depending on the ride, 10 minutes' worth of people can be a significant number. Eventually the queue will fill up and spill over outside the regular queue, at which point a CM has to put overflow queue procedures into place. While a single backup caused by one stopped person isn't likely to cause a large backup, multiple small backups have the same overall effect. A minute or two of empty queue here, a minute or two there, and suddenly you have a combined 15 minutes of empty queue space spread out throughout the queue. That's physical space that has to be accounted for somewhere in the queue layout...

A similar "combined delays" issue happens with the ride system at Space Mountain: The rockets are meant to be in constant circulation. There's only a limited amount of parking space behind the Unload point to hold rockets before they backup into the ride space and the ride cascades to an e-stop because there isn't enough room to park them all. It doesn't have to be a single rocket stopped for a minute or two, it can be small delays of a few rockets sitting at Unload 15-20 second too long, the delays start to pile on top of each other and then *boom* you have a cascade stop with no single stopped rocket to blame.

There's a reason many amusement and theme parks specifically have signs and verbal requests to keep up with the party in front of you. (Though I'm not sure if Disney specifically has such requests) It's about queue capacity.

-Rob

Excellent points, especially about causing the queue to overflow out the entrance.

 

[I_heart_Tigger]

If I stop (more often to take a photo than to play a game) I will tell the people behind me, "Please go ahead". The amount of time that I stop isn't going to make a huge difference in my own wait time. So I'm now behind 2 or 3 more vehicles than I would have been? No big deal to me and I got my photo (or played with a game).

If someone stops in front of me and the line doesn't appear to be moving too far ahead I will stop, if it is moving ahead what I would consider a significant amount say 10 feet and still moving I will say, "Would you like to catch up in line or shall I go ahead?" I've had about 50/50 split of people stopping the game to move or telling me to go ahead.

 

[HatboxGhost]

If I stop (more often to take a photo than to play a game) I will tell the people behind me, "Please go ahead". The amount of time that I stop isn't going to make a huge difference in my own wait time. So I'm now behind 2 or 3 more vehicles than I would have been? No big deal to me and I got my photo (or played with a game).

If someone stops in front of me and the line doesn't appear to be moving too far ahead I will stop, if it is moving ahead what I would consider a significant amount say 10 feet and still moving I will say, "Would you like to catch up in line or shall I go ahead?" I've had about 50/50 split of people stopping the game to move or telling me to go ahead.

Sounds very fair and reasonable.

 

[unkadug]

If I stop (more often to take a photo than to play a game) I will tell the people behind me, "Please go ahead". The amount of time that I stop isn't going to make a huge difference in my own wait time. So I'm now behind 2 or 3 more vehicles than I would have been? No big deal to me and I got my photo (or played with a game).

If someone stops in front of me and the line doesn't appear to be moving too far ahead I will stop, if it is moving ahead what I would consider a significant amount say 10 feet and still moving I will say, "Would you like to catch up in line or shall I go ahead?" I've had about 50/50 split of people stopping the game to move or telling me to go ahead.

That is very reasonable. These people that say they will go around anyone that stops in line for any reason and any length of time are the people I take issue with.

 

[G00fyDad]

We've been in lines before and passed groups of people who stopped to play the interactive stuff. One group actually started walking past others trying to get their place in line back. We wouldn't let them pass us and told them that if they wanted to wait at the "toys" then they should get in line where they are at when they finish playing and not where they think they should be. They should not expect others to bend to their wishes. I equate it with the same incidents as people who used to go get FP's and then "catch up to their families" in line. If you want to ride together, then stay together. You're not getting by me because you cannot keep up with the line. Just my opinion.

 

[hrmom26]

for me it depends on the amount of space the line is being held up. i would wait up to maybe a small car length or as long as i could see the line ahead, if the line went so far ahead it was no longer visible i would say something polite to them asking if they mind if we pass or just move past but if its just a few feet or like i said less than a car length it seems childish to move past , as for the reference to the teens being called "children"... not my favorite. i saw your clarification so i will just say my rule of thumb is this unless you are related to the person, you work at the park, or they have hurt or scared your own child it is not your business to scold or insult anyone for any reason their are cm's for that , just my opinion.

 

[NMBC1993]

I've said it before and I'll say it again, there is NO need for the interactive queues. In today's world where everyone is buried into their phones/tablets, telling their "followers" what they ate for lunch, why do we need the interactive queues? Disneyland doesn't use them and they seem to manage just fine. What I feel needs to happen is a way to shut these things down when the line is short. For example, when Space Mountain is slow, there should be a way to change the screen to "Proceed to Boarding Area" so that people won't get distracted by the shiny buttons. Heck as someone with Adult ADHD, even I can manage being in-line for a while. Maybe Disney should take a page out of Universal's book and design interesting queues that keep people's attention and do not require you to push a single button.

 

[DManRightHere]

With all the new interactive queues (HM, 7DMT, TLM) what is the best way to deal with using the games? Obviously, it would be rude to expect guests behind you to wait and not pass you. We're on the same page with that one, right? Ever experience another guest that actually made others wait?

Especially with kids, do you wave other guests in front of you or do you use it only as long as the moving line allows? Just curious on others' thoughts on the matter.

Took us forever to figure out the TLM is. How is it interactive?

Don't forget pooh and TMRR!

We play while moving with the que. If there is no line we play as long as we like and tell people to go by us. If someone comes up and looks curious as to what we're doing we tell them to play.

 

[DManRightHere]

I've said it before and I'll say it again, there is NO need for the interactive queues. In today's world where everyone is buried into their phones/tablets, telling their "followers" what they ate for lunch, why do we need the interactive queues? Disneyland doesn't use them and they seem to manage just fine. What I feel needs to happen is a way to shut these things down when the line is short. For example, when Space Mountain is slow, there should be a way to change the screen to "Proceed to Boarding Area" so that people won't get distracted by the shiny buttons. Heck as someone with Adult ADHD, even I can manage being in-line for a while. Maybe Disney should take a page out of Universal's book and design interesting queues that keep people's attention and do not require you to push a single button.

I like interactivity. Gives us a reason to get out of our phones. I don't use mine much except to check wait times. HP que is spectacular though!

I only read your first and last sentance so don't bash me if I missed something.,

 

[cw1982]

I think it depends on the attraction to a degree. If you're in line for 7dmt and you have only been there for a few minutes, chances are being stuck behind someone who is playing with a game in the queue isn't making your wait time any longer. On other rides, where the line is shorter, then people who stop for a game or any other reason shouldn't be offended when others pass them.