First question, why are some folks assuming op wants financial compensation? I saw no post where he even remotely mentioned wanting anything???
Ok Tidefan,
I ran this by my sister in law who is a disability attorney for hte city of Philadelphia.
1) lol as always she recommends getting legal advice, which most folks here said. she too recommended staying away from the ambulance chasers, "morgan and Morgan".
2) contact Disney. We always assume maybe rightly that we will get the brush off, and you may but that's the first step to anything.
3) Document everything. all calls, all email, certified letters, every thing.
4) be specific. specific about the time, day, the injury, medical attention etc.
Good luck, regardless to what should have happened, how it happened or all the back seat "Physists" here, no one likes to come home with an injury. You may not like the answers you get but you do deserve to have your issues addressed.