WDWKat26 said:
I'm sorry if I seem rude, i'm just really sick of hearing about how CM's are supposed to be non-human robots who smile throughout the whole time and aren't allowed to be human and have to repress feelings or emotions that they might be dealing with. I understand if something worse than this happens, but it sounds to me just like you had a petty disagreement, in my opinion i'd say just let it go.
Ok i'm going to bed. It's been a long day.
While I can't excuse the cast member if he was indeed rude, I have to echo what's being said here -- Disney is very clear that you don't discuss future plans.
And I can imagine at Spaceship Earth, where the attraction ends in what kind of looks like a clean construction zone, CM's are asked many many times a day "What's happening here?" -- it's not an easy task to answer the same question over and over and smile. I can only imagine that the task becomes that much harder when you
can't answer the question for legal reasons.
As others have said, we don't have the whole picture here, but try to cut the guy a little slack... I'd say the same for CM's who are in front of a broken down or closed ride, telling you the monorail is going to be 30 more minutes, telling you the restaurant is full, etc...
I've watched a guest yell at some poor CM because Pooh was down, and I would have loved to have heard, "Yes, sir, I personally broke this ride. I saw you coming and thought, hey, he wants to ride Pooh..." (to this CM's credit, she wasn't really smiling, but she did keep a calm friendly tone)
Again, I'm not going to excuse the CM for being rude and appologize if you had a less than magical experience -- at the same time:
jedimaster1227 said:
I trust in the CM's and I think they are very professional (I will be one by next year).
Let me just say, Karma. Otherwise, next year we'll be reading "And then someone asked me to confirm something I can't talk about for the 20th time in an hour... I just lost it."