I injury at Raglan Road

[monorail81]

I called guest services and they did not have any record of an incident that evening.

Maybe try contacting Reedy Creek since that’s who the paramedics work for. I would imagine they’d have an incident report.

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[BuddyThomas]

I was at Raglan Road on July 18. I was sitting on the bar stool so I could see the dancers better. Unfortunately, when I turned around to see them, my foot slipped on the floor as I stepped down to stand. I fell. Paramedics came and told my son to put me in the car and take me to the emergency room. When I screamed out in pain, paramedics were recalled by the Disney officer and I was transported to ORMC. My c1 neck vertebra was broken. Who do I report this to at Disney? The Raglan Road mgr called my son the next day to see how I was, but I have not heard from anyone at WDW. I called guest services and they did not have any record of an incident that evening. I looked at some website that said I should file a report, but where does it go? No, I have not contacted a lawyer.

What you describe is called an accident. Why would you need to file a report or contact a lawyer unless you slipped in bacon grease spilled by the restaurant or if the bartender shoved you off your stool?

 

[Chi84]

The OP hasn’t stated any facts about the incident (including whether or not they slipped on something) and isn’t asking for legal advice on the validity of a negligence claim.

OP does seem to think someone from Disney should have been in contact and is asking where to file an incident report. Since the restaurant is not owned by Disney, it’s highly unlikely they will be making contact.

 

[Calmdownnow]

I definitely see why this makes sense for something like a car accident, but the incident described (if I’ve understood it correctly) isn’t the sort of thing I’d ever think to report. Then again, I am British and (despite having lived in the US for years) may simply not be familiar with how such falls are treated here.

I can assure you that in the UK all serious accidents (e.g. one that led to spinal damage) either in a workplace or a commercial premises are supposed to be officially recorded.

"Reporting and recording are legal requirements. The report tells the enforcing authorities for occupational health and safety (HSE and local authorities) about serious incidents and cases of disease. This means they can identify where and how risks arise and whether they need to be investigated."

 

["El Gran Magnifico"]

The OP hasn’t stated any facts about the incident (including whether or not they slipped on something) and isn’t asking for legal advice on the validity of a negligence claim.

OP does seem to think someone from Disney should have been in contact and is asking where to file an incident report. Since the restaurant is not owned by Disney, it’s highly unlikely they will be making contact.

And we’re completely in the dark as to a whole host of things.

Was there a pre-existing condition? Is the OP thinking of filing a disability claim if the injury impacts their ability to work? On and on.

Having documentation of an incident isn’t a terrible thing.

 

["El Gran Magnifico"]

I think the pressure changes from the Space Elevator to 220 popped my ear drums. At what height does that become an international incident report?

Depends. How far up were you?

Could be an intergalactic incident. Means more money. Or snails. Or whatever they deem as currency.

 

[LittleBuford]

I can assure you that in the UK all serious accidents (e.g. one that led to spinal damage) either in a workplace or a commercial premises are supposed to be officially recorded.

"Reporting and recording are legal requirements. The report tells the enforcing authorities for occupational health and safety (HSE and local authorities) about serious incidents and cases of disease. This means they can identify where and how risks arise and whether they need to be investigated."

I’m talking from the perspective of the customer. Yes, I’m sure British businesses and workplaces are obliged to report serious accidents that happen on their property, but were I to have an accident as a customer somewhere and it wasn’t the responsibility of the establishment, I would not think to report it unless I had caused damage to someone or something else in the course of the accident.

Let me add that none of what I’m saying may be relevant to the OP’s circumstances. My question to them was genuine and not rhetorical.

 

[Club Cooloholic]

This message board is not where you should go for your answer. Some of us might not buy the story, some of us might, but none of us can really answer what to do other than if this is that severe and you belive there was negligence, call a lawyer.

Bar Stool Injury Lawsuit

The owner may be held liable for instance if they knew or should have known that a bar stool was faulty, yet failed to repair or replace the stool.

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[Chi84]

There are people who erroneously believe that any injury on a business property entitles them to compensation. The best thing is to file an injury report with the restaurant, which will then contact its insurance company. WDW will not contact OP, but Raglan’s insurance company almost certainly will.

 

["El Gran Magnifico"]

but were I to have an accident as a customer somewhere and it wasn’t the responsibility of the establishment, I would not think to report it unless I had caused damage to someone or something else in the course of the accident.

Respectfully, I would disagree with that. Filing a report does not automatically seek to point blame (yes, in a lot of cases it does - but not all)

Let’s say the accident rendered you incapable of performing your day-to-day responsibilities at whatever profession you are employed. And due to the “accident” you need to invoke the disability coverage through your health insurance or through the government.

You are best served having documentation. Documentation of the incident and of the treatment you’ve received due to the “accident”.

It never hurts. But the flip side is - if you don’t have the documentation - it usually does.

 

[LittleBuford]

Respectfully, I would disagree with that. Filing a report does not automatically seek to point blame (yes, in a lot of cases it does - but not all)

Let’s say the accident rendered you incapable of performing your day-to-day responsibilities at whatever profession you are employed. And due to the “accident” you need to invoke the disability coverage through your health insurance or through the government.

You are best served having documentation. Documentation of the incident and of the treatment you’ve received due to the “accident”.

It never hurts. But the flip side is - if you don’t have the documentation - it usually does.

To be clear, I’m not saying what people should and shouldn’t do. I’m saying what I myself would do if I were to have a accident that didn’t involve anyone or anything else (which may not reflect the OP’s situation).

Needing documentation is a bit different from filing a report. I didn’t interpret the OP as saying they needed documentation (it seems they can get that from Raglan Road and the hospital), but I may well be wrong.

 

["El Gran Magnifico"]

To be clear, I’m not saying what people should and shouldn’t do. I’m saying what I myself would do if I were to have a accident that didn’t involve anyone or anything else (which may not reflect the OP’s situation).

Needing documentation is a bit different from filing a report. I didn’t interpret the OP as saying they needed documentation (it seems they can get that from Raglan Road and the hospital), but I may well be wrong.

And I get that. I think we both have similar views on the actual post.

But I’m from the school that having some type of documentation is always better than having none. ‘Cause one day you’re going to need it.

 

[Br0ckford]

And I get that. I think we both have similar views on the actual post.

But I’m from the school that having some type of documentation is always better than having none. ‘Cause one day you’re going to need it.

Exactly this.

 

[Goofyernmost]

I think the pressure changes from the Space Elevator to 220 popped my ear drums. At what height does that become an international incident report?

I'll bet you had the same problem with the hydrolators in Seas.

 

[Smiley/OCD]

No, I really don’t know, which is why I’m asking.

Just like the post above mine, we are a very litigious society…could that be it? Don’t know, but…

 

["El Gran Magnifico"]

Well, considering it’s the OP’s first post. And they haven’t really engaged here at all.

And everybody is now left to speculate on what did or didn’t happen.

Imma gonna bow out of this one until they can provide more detail

 

[Chi84]

Just like the post above mine, we are a very litigious society…could that be it? Don’t know, but…

Sometimes people hear or read incomplete information about settlements or lawsuits and get wrong-headed ideas. Once things are properly explained to them, they most often understand and back off the idea of filing baseless lawsuits.

 

[Smiley/OCD]

Sometimes people hear or read incomplete information about settlements or lawsuits and get wrong-headed ideas. Once things are properly explained to them, they most often understand and back off the idea of filing baseless lawsuits.

True to a degree, but if that were completely true, there wouldn’t be ambulance chasers…

 

[Smiley/OCD]

Working in retail management, I saw it on a regular basis…everyone had an angle and filling out an incident report became my best friend, because even though it was time consuming, it was a great CYA when they tried the “suit route”.

 

[Heppenheimer]

Respectfully, I would disagree with that. Filing a report does not automatically seek to point blame (yes, in a lot of cases it does - but not all)

Let’s say the accident rendered you incapable of performing your day-to-day responsibilities at whatever profession you are employed. And due to the “accident” you need to invoke the disability coverage through your health insurance or through the government.

You are best served having documentation. Documentation of the incident and of the treatment you’ve received due to the “accident”.

It never hurts. But the flip side is - if you don’t have the documentation - it usually does.

The medical record for the hospital visit usually suffices for documentation of the accident. I don't know why the OP would need a separate report from the restaurant.
And if the OP is trying to apply for medical leave or disability related to the incident, that usually comes from a subsequent health care visit to determine the need for medical leave and/or work place accomodations.
I've filled out a lot of these forms over the years, and they never required any kind of incident report from the scene of the accident.