Rumor Hollywood insiders say there's growing tension at Disney as CEO Bob Chapek chafes at Bob Iger's 'long goodbye'

erasure fan1

Well-Known Member
Nintendo is in a league of its own, comparable only to Disney. I'm not sure why people seem to think that getting video game IP XY&Z into their parks would be an adequate answer to Nintendo.
Disney is their own answer to Nintendo.
Yes Nintendo has the most family friendly known ips of any video game company. But I'm not sure that means Disney shouldn't look at video games. There are 2 big answers Disney could look to. I originally mentioned Sonic, and I stand by saying he's every bit as iconic of a character as Mario. Or people seem to forget that the biggest game in the world would be perfect for a ride. MINECRAFT! If you want something to compete with Mario, Steve is your answer. But Disney isn't smart, or creative enough at this point.
Purely anecdotal, but my young kids - who love and adore Disney - have probably spent far more time watching YT streams of video games than they have of Disney+. It's probably a generational thing, but to young kids, Fortnite has as much (if not more) cultural penetration for elementary and junior high kids as The Mandalorian.
Oh it's in no way anecdotal. My son spends 95% of his screen time watching video games or playing them. And all of his friends are the same way. If given the opportunity to watch D+, Netflix... Or a lets play of Minecraft, or any other video game, the lets play will win every time.
 

WDWTrojan

Well-Known Member
I do recall that, how he organized things by line of business instead of physical land/location/area. I thought there were rumours a few years ago that they might be going back towards that style of organization then nothing really happened except changing guest service managers to guest ExPeRiEnCe managers. Shame.

Bit of a different concept. This was more about homogenizing and streamlining sourcing of everything. No longer was one shop going to carry merchandise unique to that shop (with a few exceptions), the same crap is found everywhere. No longer do restaurants bake their own bread, it's brought in from off-site (which is why like a dozen or more restaurants have the same dinner rolls now). It's why menus have just a small handful of choices instead of robust offerings.

The DDP, in addition to proving how most WDW visitors couldn't do math, carried this further along by taking control further away from restaurants and making everything as cheap as possible. Chef Mickeys used to have real, hommade food. Now it's all defrosted Sysco stuff.

One could also do a thesis about the guest and cast impact of Lee's pet project, the Cast Deployment System (CDS). Which basically made a computer the manager of front line cast members, who previously handled rotations and breaks themselves. It also allowed local low-level managers to maximize staffing efficiency and keep the bare minimum number of cast on hand, which made the work on the existing cast harder and took away a lot of those wonderful "magical moment" interactions from guests since everyone was now too busy.
 

castlecake2.0

Well-Known Member
Bit of a different concept. This was more about homogenizing and streamlining sourcing of everything. No longer was one shop going to carry merchandise unique to that shop (with a few exceptions), the same crap is found everywhere. No longer do restaurants bake their own bread, it's brought in from off-site (which is why like a dozen or more restaurants have the same dinner rolls now). It's why menus have just a small handful of choices instead of robust offerings.

The DDP, in addition to proving how most WDW visitors couldn't do math, carried this further along by taking control further away from restaurants and making everything as cheap as possible. Chef Mickeys used to have real, hommade food. Now it's all defrosted Sysco stuff.

One could also do a thesis about the guest and cast impact of Lee's pet project, the Cast Deployment System (CDS). Which basically made a computer the manager of front line cast members, who previously handled rotations and breaks themselves. It also allowed local low-level managers to maximize staffing efficiency and keep the bare minimum number of cast on hand, which made the work on the existing cast harder and took away a lot of those wonderful "magical moment" interactions from guests since everyone was now too busy.
I’d agree with most of this except CDS. I worked for CedarFair for a while where we wrote our rotations out by pencil on scrap pieces of paper and made it work on the fly, having come from the world of CDS this seemed like the stone ages. As for Sysco, I cringe anytime I see their trucks drive onto property, we should do better than frozen veggies shipped in.
 

pdude81

Well-Known Member
They didn’t experience a spike above their expected trajectory in Orlando either…it was crowded to begin with and it shifted a little.

And the other thing is 22 days old. Talk to me next year and let me know who’s “ponying for immersion”
Missed the second part on a quick quote. But if they paid for that building and then can do short term upcharges on people for those missions and a quick visit then they still do well. But my take on this is that if they keep up the level of immersion they are from day 1 then they'll be fine a year from now. Whether I'm right or wrong will be quite obvious next March.
 

Sirwalterraleigh

Premium Member
Missed the second part on a quick quote. But if they paid for that building and then can do short term upcharges on people for those missions and a quick visit then they still do well. But my take on this is that if they keep up the level of immersion they are from day 1 then they'll be fine a year from now. Whether I'm right or wrong will be quite obvious next March.
The question is how deep is the market? It’s certainly not unlimited.
 

erasure fan1

Well-Known Member
Maybe, but I'm not sure if Minecraft has enough recognizable material for more than just an attraction. Mario has Donkey Kong and Yoshi as adjacent characters to build rides around. I'm not sure if Minecraft is enough by itself.
Oh I agree. Disney can't compete on a land basis with video games. Nintendo is the whole package. But a true E-ticket Minecraft attraction would be an enormous draw. And if you get in with Microsoft, you could have access to other popular ips to add a small swappable type attraction. Don't underestimate the draw of Minecraft, it is still crazy popular.
 

yensidtlaw1969

Well-Known Member
I think a retheme is inevitable, primarily because Disney doesn't own Twilight Zone and they've already rethemed the one in Anaheim. Maybe not Doctor Strange, per se. But it's coming. Ideally, I'd like to see it rethemed to the one in Tokyo DisneySea.

The thing with Tower of Terror is that the Twilight Zone barely has anything to do with the actual story beyond a vague excuse for why the elevator incident happened. And Paris basically wrote Serling out of their version already with their Sally Shine redo of the main show.

Do you think Twilight Zone licensing is at a large premium these days? I'd think whoever owns it is happy to get anything on top of late night rerun money. Disney has already shown they can rework it and the hordes will still come. It's got to be cheaper to keep it the same and pay someone else for those rights than it is to retheme.

Either way, the Twilight Zone component is likely not long for this world.
The difference in situation between DCA's Tower of Terror and DHS' is that DHS' Tower scores highly on basically every metric that matters internally. It's not nearly as prime for a rework (or re-investment) as DCA's was.
 

WDWTrojan

Well-Known Member
I’d agree with most of this except CDS. I worked for CedarFair for a while where we wrote our rotations out by pencil on scrap pieces of paper and made it work on the fly, having come from the world of CDS this seemed like the stone ages. As for Sysco, I cringe anytime I see their trucks drive onto property, we should do better than frozen veggies shipped in.

Nothing was written on scrap pieces of paper prior to CDS. It just made CMs feel like machine-controlled robots instead of real people, while keeping staffing to a bare minimum to function.
 

DCBaker

Premium Member
Anyone got a Variety VIP+ sub?


Here's the story -

"As the Walt Disney Co. learned earlier this week, an employee walkout is never a good look for a company.

While only an estimated 75-100 people participated in the protest at the Burbank-based studio, the contingent that came together to publicly criticize embattled CEO Bob Chapek’s silence in the face of Florida’s “Don’t Say Gay” bill spoke at a volume that far exceeded their numbers thanks to ample media coverage.

For Chapek, it was the most humbling moment yet after sustaining weeks of public-relations headaches of his own making. To top that off, an embarrassing CNBC story published Sunday detailed the tensions between Chapek and his predecessor, Bob Iger, who seems to be going out of his way to make his successor look bad.

A few months ago, it would have seemed the only thing Chapek really had to worry about was Disney+, which achieved an early success that would give him some breathing room. But the “Don’t Say Gay” controversy, which has brought Disney into conflict with Florida governor and likely presidential candidate Ron DeSantis, has become such a distracting sideshow Chapek has to be worried about his future. With his contract up next February, he simply has to put this behind him in order to protect his job.

How strange that Disney’s stellar Q1 results from Feb. 9 feel like a distant memory, a reflection of Wall Street’s what-have-you-done-for-me-lately mentality. Theme parks had rebounded so nicely, and yet even that seems like old news during a week when Shanghai Disneyland was forced to close due to COVID concerns.
That's how quickly the ground has shifted underneath Chapek, who is seeing a full-blown revolution unfolding, the likes of which neither he nor Iger ever faced.

That nothing like this ever happened on Iger's watch is indicative of how big the shoes are that Chapek is trying to fill. That CNBC's Alex Sherman laid bare the dysfunctional tension between these two men only makes things worse.

Neither Iger nor Chapek comes off pretty well in the article, which provides a sobering reminder that even at the highest levels of corporate America, the fragility of human egos undermines the best efforts at strategic focus.

Luckily for Chapek, he finally seems to be taking the right steps to remedy this bad situation. Admitting to the Disney rank and file that he erred and understands the impact is the very least of what the CEO must to do. He pledged to turn his mistake into a teachable moment, as “a catalyst for more meaningful and lasting change.”

That's what will make all the difference in terms of Chapek getting a chance to put this behind him. The company's employees will be watching to make sure Disney puts in place concrete plans to make real change for the LGBTQIA+ community.

But there will inevitably come a point when his critics won't feel he's gone far enough no matter what steps he takes next, and that will be the ultimate test for Chapek's future. He has a lot of damage to undo, but there is a path for him to get back on solid ground, even as he navigates very tricky territory.

A new reality is taking hold in corporate America, one with implications far beyond the media sector but especially felt in that industry: You can’t avoid taking a public stance on sensitive issues that impact any of your employees. Silence is no longer option, something Chapek has learned the hard way."

 

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