Yes, thank you. I actually do the above for a living.
The argument many have made is that the parks have become too crowded and the experience too expensive. It's hard to see a connection between "too crowded," "over-priced," and a company marketing to the wrong people. While individuals may feel this way, that argument's bold items suggest that the masses feel otherwise. Crowded parks and difficult to obtain ADRs suggest that the company is marketing to exactly the right people.
It's not uncommon for companies to change buyer profiles over time--most companies don't maintain identical profiles 5-8 decades later. Buyer loyalty is a priority for every company and much cultivate through a variety of paths, but when those buyers change in ways like demanding better technology and quicker options, then the company has to change (see Toys R Us if you need an example of one that didn't). Changes cost money. Paper tickets for rides were less expensive than magic bands and Fast passes. Plain magic bands are less expensive than have design teams create new and fun versions every year. It's all money out that needs to come back in the end.