And there it is!Give this thread a few more minutes before the usual suspects start casting dispersions. No matter what the topic, 'the naysayers cometh!'
"Guest experience" is a corporate buzzword that does not mean "help desk" or "customer relations" -- the painted plywood boxes seem legit.
Yes and no. The idea of having cm’s available just to answer questions and make suggestions is a great idea. The costumes and unthemed TVs make it look like a middle school class project to me, but in the end I do think this is helpful to guests.Does.WDW need additional personnel to point guests towards operating attractions?