News Guest Experience Team coming to Epcot later this month

[wdwmagic]

Guest Experience Team coming to Epcot later this month

The mini Guest Relations teams will be helping guests in Future World.

www.wdwmagic.com

 

[No Name]

This is good!

 

[jaklgreen]

This is a good thing.

 

[KevinPage]

Guest Experience Team coming to Epcot later this month

The mini Guest Relations teams will be helping guests in Future World.

www.wdwmagic.com

 

[DisneyDreamerxyz]

Could it possibly be replacing the Guest Relations next to Spaceship Earth?

 

[Minthorne]

I think this is in preparation for the new Epcot tour "Walls of the World" with your host:

 

[flynnibus]

the harder you have to work to fix something..... the more you should be looking at the thing that needs fixing

 

[ThatMouse]

"Guest experience" is a corporate buzzword that does not mean "help desk" or "customer relations" -- the painted plywood boxes seem legit.

 

[raymusiccity]

This is a good thing.

Give this thread a few more minutes before the usual suspects start casting dispersions. No matter what the topic, 'the naysayers cometh!'

 

[wsmith1978]

Give this thread a few more minutes before the usual suspects start casting dispersions. No matter what the topic, 'the naysayers cometh!'

And there it is!

"Guest experience" is a corporate buzzword that does not mean "help desk" or "customer relations" -- the painted plywood boxes seem legit.

 

[Lilofan]

So instead of the walking all the way to GR at the front of the park in Epcot there are more GR locations. Good idea.

 

[MisterPenguin]

"Here are the people to bother with your questions about what's being built behind the walls and why SSE is closed."

 

[Nubs70]

Does.WDW need additional personnel to point guests towards operating attractions?

 

[SourcererMark79]

Does.WDW need additional personnel to point guests towards operating attractions?

This

 

[TrainsOfDisney]

Does.WDW need additional personnel to point guests towards operating attractions?

Yes and no. The idea of having cm’s available just to answer questions and make suggestions is a great idea. The costumes and unthemed TVs make it look like a middle school class project to me, but in the end I do think this is helpful to guests.

It’s not just about attractions, it’s also about shows, dining, characters, etc.

 

["El Gran Magnifico"]

My first question is gonna be: "Which way is Harry Potter World?"

 

[Victor Kelly]

So are they around to handle complaints or what? They are gonna get blasted and that is not very fair.

 

[MisterPenguin]

So are they around to handle complaints or what? They are gonna get blasted and that is not very fair.

As much as any Guest Relations person in an official storefront or booth or on the phone.

 

[Victor Kelly]

I see them getting it more in Wallcot right now. Almost 1/2 the park is behind walls with crazy wYs to get to what is open. Granted the countries are open which is a very good thing. I hope Disney can speed things up but we all know how slow they can be.

 

[MisterPenguin]

Almost 1/2 the park is behind walls with crazy wYs to get to what is open.

Another example of construction derangement syndrome.

I'll measure it later, but it's more like less than 10% is behind walls, not almost 50%.