News Guardians of the Galaxy Cosmic Rewind attraction confirmed for Epcot

[donsullivan]

Disney IT for the win again! I did receive the notification email from DVC a few days ago to be on the lookout for the reservations email, but so many people have problems with getting emails it's beyond ridiculous.

You know what's really funny? In any other large customer-centric company, this sort of poor customer communication and lack of capacity for large events would not be tolerated. I've worked for Fortune 100 companies where if this sort of thing wasn't figured out within weeks, if not days, heads would roll. At Disney, it's just a shrug and "Sorry about that". There are ways to expand capacity temporarily, and they choose not to.

Adding the capacity you propose would not change the number of event slots they had available. If you only have 5,000 (absolutely made up number) and you have 50,000 who want the event slots, adding more positions for people to concurrently be processing transactions, while completing the sign-up doesn’t create more slots. You have to have a way to rate limit the pace of ‘sales’ so you don’t get people started on a transaction and then run out of inventory while they were in process. That triggers a whole different level of dissatisfaction.

This is no different then AMC getting slammed when ticket sales opened for the latest Marvel movie, or when major concert tickets go on sale or big events like Comic Con. You must rate limit the pace of sales so you do not oversell.

The method Disney uses is completely valid to manage limited supply against significant demand in excess of capacity.

 

[EricsBiscuit]

Either the lighting is really bad, or Zach aged 35 years during the time this project has taken to complete.
View attachment 633357

Well it’s taken them 35 years to build this ride lol.

 

[trainplane3]

Either the lighting is really bad, or Zach aged 35 years during the time this project has taken to complete.
View attachment 633357

As someone with a good bit of gray hair, from the front it's not that noticeable. But if the lighting is right or you're taller, then you'll see how much I really have.

Flashback to last year of someone coming up to me at a event while I was sitting: "Hey Train! How have you- OH WOW you're gray!!!"

 

[HauntedPirate]

Adding the capacity you propose would not change the number of event slots they had available. If you only have 5,000 (absolutely made up number) and you have 50,000 who want the event slots, adding more positions for people to concurrently be processing transactions, while completing the sign-up doesn’t create more slots. You have to have a way to rate limit the pace of ‘sales’ so you don’t get people started on a transaction and then run out of inventory while they were in process. That triggers a whole different level of dissatisfaction.

This is no different then AMC getting slammed when ticket sales opened for the latest Marvel movie, or when major concert tickets go on sale or big events like Comic Con. You must rate limit the pace of sales so you do not oversell.

The method Disney uses is completely valid to manage limited supply against significant demand in excess of capacity.

I don't disagree on the event capacity. Figuratively speaking, there are hundreds of slots and tens of thousands of people trying to book one at once (I don't know any of the numbers involved). I can understand that. Maybe they could limit the number of spots in the reservation queue to, say, 200% of the total number of available slots? Anything left after that initial wave gets opened up to those who couldn't get in the first time. Armchair imagineering, I know, plus technical challenges (This is Disney IT, after all, where nothing seems to be simple, or intuitive).

I was a bit off/misdirected in my original comment, thanks for calling that out. In the past, my wife has been "on-hold" on the WDW website for 45 minutes just to look at available rooms (when she was looking for a cash room somewhere). That's a capacity problem. That sort of thing is simply not acceptable. The on-going (decade-long?) email problem is not acceptable, either. Outsourcing (and what could very well be weekly churn) and lack of tribal knowledge and documentation will create far more problems than any money saved by outsourcing. Been there, done that, have the t-shirt.

 

[HauntedPirate]

Either the lighting is really bad, or Zach aged 35 years during the time this project has taken to complete.
View attachment 633357

Can't be TheZach - He's not wearing an authentic retro Epcot reprint t-shirt.

 

[Vacationeer]

Umm no, not at all. D23 was directly created by Disney and is fully run by them.

The price of a yearly D23 membership plus this event is around the price of a regular ticket to Epcot, which is what’s surprising to me. Annual Passholders and DVC members are no less special but already pay a lot more money.

We tried for D23 but it's almost impossible. Probably not many slots available. Wouldn't surprise if only 1% of the people attempting actually succeeded.

 

[JonsMovies]

For $35 they're getting a $20 gift card and "after 4" admission to the park, so for those that didn't already have tickets, $15 to get into the park is actually not a bad deal.

As a former AP who hasn't been back to the parks in a couple years, this was too good of a deal to pass up, even factoring in the $120 D23 membership (total with tax and shipping). Remember it also includes parking so all in cost for 2 of us was under $200 for Epcot after 4 admission, parking, $40 gift card, reserved Harmonious and of course the new ride to cap off what should be a great evening!

 

[DCBaker]

Marvel announces the antagonist in Cosmic Rewind -

"A leisurely tour through the Wonders of Xandar is about to take a turn! When Guardians of the Galaxy: Cosmic Rewind opens at EPCOT at the Walt Disney World Resort this summer, be prepared to come face to face with Eson, who Marvel.com can reveal is the antagonist of the attraction!

Visitors hoping to explore and learn a little bit about the first-ever other-worldly pavilion in the area will get more than they expected when Eson, a Celestial that has been watching Earth for eons, makes a startling appearance. The Celestial is looking “to right a wrong in a big way,” and the Guardians of the Galaxy — Star-Lord, Gamora, Drax, Rocket, and Groot — step in to help save the day. But, they can’t do it alone and need our help to stop him from completing his grand plan!

What does that entail? While that remains to be seen, you just know there are going to be some rockin’ tunes along the way to saving the galaxy, again. Find the first look at Eson from the attraction, above!

While Eson might be a stranger to visitors at the Wonders of Xandar, he’s no stranger to the Guardians. While the Celestial and the ragtag troop have never crossed paths before, Eson was once in possession of the Power Stone, one of the six Infinity Stones, as the group learned in the first Guardians of the Galaxy movie. Now, he’s clearly set his sights on Earth, which can hopefully be thwarted before full destruction!"

‘Guardians of the Galaxy: Cosmic Rewind’: Celestial Eson Revealed as Attraction’s Antagonist

Opening May 27th at EPCOT at the Walt Disney World Resort!

www.marvel.com

 

[totchos]

Marvel announces the antagonist in Cosmic Rewind

At the end of the article they still write “It is also one of the longest enclosed coasters in the world.” Are they expecting a longer indoor coaster to open within the month? If not, it should be touted as the longest right? They arent even giving their own ride the credit it deserves haha

 

[trainplane3]

At the end of the article they still write “It is also one of the longest enclosed coasters in the world.” Are they expecting a longer indoor coaster to open within the month? If not, it should be touted as the longest right? They arent even giving their own ride the credit it deserves haha

Because it probably isn't the longest in the world right now.

 

[Beacon Joe]

At the end of the article they still write “It is also one of the longest enclosed coasters in the world.” Are they expecting a longer indoor coaster to open within the month? If not, it should be touted as the longest right? They arent even giving their own ride the credit it deserves haha

They should market it as "The best Six Flags-level attraction in EPCOT Center!"

 

[Epcot82Guy]

So... Exxon... I mean Eson is the villain?

 

[wdwmagic]

Marvel announces the antagonist in Cosmic Rewind -

View attachment 633507

"A leisurely tour through the Wonders of Xandar is about to take a turn! When Guardians of the Galaxy: Cosmic Rewind opens at EPCOT at the Walt Disney World Resort this summer, be prepared to come face to face with Eson, who Marvel.com can reveal is the antagonist of the attraction!

Visitors hoping to explore and learn a little bit about the first-ever other-worldly pavilion in the area will get more than they expected when Eson, a Celestial that has been watching Earth for eons, makes a startling appearance. The Celestial is looking “to right a wrong in a big way,” and the Guardians of the Galaxy — Star-Lord, Gamora, Drax, Rocket, and Groot — step in to help save the day. But, they can’t do it alone and need our help to stop him from completing his grand plan!

What does that entail? While that remains to be seen, you just know there are going to be some rockin’ tunes along the way to saving the galaxy, again. Find the first look at Eson from the attraction, above!

While Eson might be a stranger to visitors at the Wonders of Xandar, he’s no stranger to the Guardians. While the Celestial and the ragtag troop have never crossed paths before, Eson was once in possession of the Power Stone, one of the six Infinity Stones, as the group learned in the first Guardians of the Galaxy movie. Now, he’s clearly set his sights on Earth, which can hopefully be thwarted before full destruction!"

‘Guardians of the Galaxy: Cosmic Rewind’: Celestial Eson Revealed as Attraction’s Antagonist

Opening May 27th at EPCOT at the Walt Disney World Resort!

www.marvel.com

It's just all so EPCOT isn't it?

 

[ppete1975]

It's just all so EPCOT isn't it?

THEY SAID PAVILLION!! So totally Epcot!

 

[ppete1975]

Marvel announces the antagonist in Cosmic Rewind -

View attachment 633507

"A leisurely tour through the Wonders of Xandar is about to take a turn! When Guardians of the Galaxy: Cosmic Rewind opens at EPCOT at the Walt Disney World Resort this summer, be prepared to come face to face with Eson, who Marvel.com can reveal is the antagonist of the attraction!

Visitors hoping to explore and learn a little bit about the first-ever other-worldly pavilion in the area will get more than they expected when Eson, a Celestial that has been watching Earth for eons, makes a startling appearance. The Celestial is looking “to right a wrong in a big way,” and the Guardians of the Galaxy — Star-Lord, Gamora, Drax, Rocket, and Groot — step in to help save the day. But, they can’t do it alone and need our help to stop him from completing his grand plan!

What does that entail? While that remains to be seen, you just know there are going to be some rockin’ tunes along the way to saving the galaxy, again. Find the first look at Eson from the attraction, above!

While Eson might be a stranger to visitors at the Wonders of Xandar, he’s no stranger to the Guardians. While the Celestial and the ragtag troop have never crossed paths before, Eson was once in possession of the Power Stone, one of the six Infinity Stones, as the group learned in the first Guardians of the Galaxy movie. Now, he’s clearly set his sights on Earth, which can hopefully be thwarted before full destruction!"

‘Guardians of the Galaxy: Cosmic Rewind’: Celestial Eson Revealed as Attraction’s Antagonist

Opening May 27th at EPCOT at the Walt Disney World Resort!

www.marvel.com

hows he going to fit in the building? I mean honestly his finger is bigger than earth....

 

[Disney Dad 3000]

It's just all so EPCOT isn't it?

Well, like Star Lord, Eson did also visit Florida once (in the comics). It's all coming together. lol

 

[Surferboy567]

I’m excited to hear the first reports of this attraction. Hoping they come fairly soon, we have all been waiting for this for a very long time.

 

[DCBaker]

Use the > on the right to swipe through photos -

 

[flynnibus]

who reads these useless walls of fluff from this guy? I mean, after the 3-4th time.. have you not learned this zach guy is just some dribble bot posting? I can't stand this is what Disney uses as promotion these days.

 

[totchos]

I’m excited to hear the first reports of this attraction. Hoping they come fairly soon, we have all been waiting for this for a very long time.

@SirBrayden on Twitter posted that a few people he knows who have ridden the ride have said very good things about it. Also, they say the queue is quite well done.