I've stayed at the Grosvenor on almost every family vacation. I've only had a problem once, and that was last February, but it was resolved quickly and without much hassle. As far as the busses go, the Grosvenor is the last resort on Hotel Plaza Blvd to get the bus for pick-up and drop-off, so getting to the parks, actually is not bad, because the bus will go straight to the parks after picking you up. Coming back is another matter, but if you can handle waiting a little longer then its not bad. And if you aren't too tired, there is a path that leads from the Wyndham(first hotel dropped off) right over to the Grosvenor, which I have taken before. As people have mentioned before, getting a tower room, Disney view, is excellent for seeing the fireworks at Epcot and PI. I've stayed at three Disney owned resorts and the last one, All-Star Sports, I had problems with for the first couple of nights since my AC didn't work, and in the middle of the night, when I was thirsty because of the non-functioning AC, I couldn't get a drink because the food court shut down at midnight. The Grosvenor on the other hand, has a 24 hour cafe in the lobby with a variety of drinks, snacks, sandwiches and even pizza. Twice a week at breakfast, Goofy comes in dressed as Sherlock Holmes to get pictures with the kids and Pluto shows up as well. My daughter loves their buffet and I've now been there so many times that one of the chefs and a few of the servers know me, so they feel like family. Heck, one of the servers there has been there since way back before it was the Grosvenor, so even after I hadn't been to Orlando for 10 or so years, there was still familiarity after all that time. It may not be the best hotel out there, but it certainly isn't bad.