I am having groceries delivered from Amazon Prime to Pop Century for an upcoming stay. Does anyone know if they charge to hold it until we arrive? If so, what is the rate?
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Grocery Deliver
- Thread starter kimbermouse
- Start date
Monty
Brilliant...and Canadian
- In the Parks
- No
From TripAdvisor:
"Walt Disney World Resort hotels now charge a per box handling fee of $5 for all deliveries made to you from services such as Garden Grocer or Amazon. Take this policy change into consideration if you plan to send packages in advance to your hotel to save room in your luggage."Nov 23, 2016
"Walt Disney World Resort hotels now charge a per box handling fee of $5 for all deliveries made to you from services such as Garden Grocer or Amazon. Take this policy change into consideration if you plan to send packages in advance to your hotel to save room in your luggage."Nov 23, 2016
Is that per day?
We have had groceries delivered on every trip for the last three years, we tip the Bell Service person but we have never paid for them holding the food. Just last week they held it from 4pm to around midnight.
DznyGrlSD
Well-Known Member
- In the Parks
- Yes
Do you have to have Prime for grocery delivery service?
nickys
Premium Member
Orders from the likes of Garden Grocer, Dizzy Dolphin, Instacart do not get charged.
I think the rule of thumb is, if it is couriered it is free. But if it arrives through the mail it is treated as a “parcel” and you will be charged. Not sure which Amazon is free - Amazon Pantry perhaps? I don’t think we have that in the U.K. so can’t be sure how it’s delivered.
But ordinary online grocery shopping orders are free. If you have alcohol, most insist someone meets them - so they won’t deliver to Bell Services. I think GG is the exception, as you fax them your photo I’d at the time of the order. The rest want to verify it in person.
I think the rule of thumb is, if it is couriered it is free. But if it arrives through the mail it is treated as a “parcel” and you will be charged. Not sure which Amazon is free - Amazon Pantry perhaps? I don’t think we have that in the U.K. so can’t be sure how it’s delivered.
But ordinary online grocery shopping orders are free. If you have alcohol, most insist someone meets them - so they won’t deliver to Bell Services. I think GG is the exception, as you fax them your photo I’d at the time of the order. The rest want to verify it in person.
I've used Publix delivery via Instacart before. I get to choose the delivery window throughout the day. You can even select to have it delivered within 2 hours of placing your order. The Publix at Lakeside Center does delivery - I've seen the sign outside. If the person delivering can go to your room, rather than through Bell Services, I'd use Publix. Or order an Uber and go shopping yourself. There's a Publix about 15 minutes away from MK and a brand new one on 429, just before you get off for the Western Gate.
dreamfinder
Well-Known Member
Depends on what form of Prime exactly you used. Prime Now or Amazon Fresh should be excluded as those both come via courier. But if it was a Prime Pantry or regular Prime delivery those come UPS/FedEx/USPS and you would potentially be charged $5/day/package.
Yes, anything that comes via courier is currently excluded from the handling charge. Basically if you have something come from a traditional shipper, UPS/FedEx/USPS/etc, those can show up days before you arrive, and need to be stored/tracked. Shipments from couriers are usually delivered/picked up same day, and take up much less space.
Amazon, and Prime Pantry comes via shipper, so should be charged. Prime Now and Amazon Fresh should come via courier and be free.
If I remember, parcel delivery is no longer made to the resort, but to a central location. So Amazon & Amazon Prime packages would be delivered there, then you'd have to call to get it sent to your resort. Frankly, I'd do Publix. I've gotten my groceries with 90 minutes of ordering. And the delivery fee isn't that bad. Yes, they deliver alcohol, but someone over 21 has to sign for it.
Crazyredheads
Member
Be careful, I have read on some other posts, that some people had trouble with Prime Grocery delivery. Some ended up not receiving their groceries and some complained that the bell boy did not refrigerate perishable items. I was so worried that on my last trip I cancelled my Prime Grocery order and ended up ordering from Garden Grocers again. I was not charged for my groceries but I was charged for a few boxes I ordered from Amazon.
dreamfinder
Well-Known Member
I've found that Amazon doesn't differentiate between perishables externally, but internally they are packed in cold packs and insulation. If you schedule your delivery for a time that doesn't have it sit in bell services for hours you should be fine. (Our ice cream was a little soft, but still cold and firmed up nicely in the freezer)
DznyGrlSD
Well-Known Member
- In the Parks
- Yes
correcaminos
Well-Known Member
We had no issues with Prime Now for grocery delivery. If the bell services didn't refrigerate them, it's on them. I've had that happen even telling them to hold our items that I personally handed them myself. A friend of mine had a ton of issues with their Garden Grocer order too just recently.
So really it can be hit or miss if bell services is good, nothing to do with who delivers it most times. No need to cancel over random people on the internet.
To the OP if doing Prime Now, you do not get charged. If it is delivered via Prime 2 day delivery (ie boxed items) it may be charged.
We had groceries delivered by fairytale personal shopper last week to the beach club wasn't charged $5 I believe it is only for package holding the fee applies. Great service flat $20 service fee no grocery price upcharge unlike garden grocery and instacart that charges $5 a gallon for milk for example!!
She also does gift baskets personal shopping and parcel holding. She is fantastic!!
She also does gift baskets personal shopping and parcel holding. She is fantastic!!
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WDWDad2907
Member
I've done Garden Grocer recently and wasn't charged (other than a tip to bell service).
righttrack
Well-Known Member
I feel the charge will reduce the tip that many give bell services for bringing your groceries up. I'd rather they get the money, they're doing the work.
HwdStudio
Well-Known Member
All major hotel chains charge for holding packages and have for at least 20 years. Disney was very late to the game. It shouldn’t affect the bell staff’s tips but you are probably right.
correcaminos
Well-Known Member
It won't at all because this type of charge doesn't exist for grocery hold.
It's only for packages, and not grocery delivery so no worries there.