Not boasting... in fact, I’d like to think our family is quite humble; if not blessed. And as such, Disney has certainly gotten a chunk of our hard earned $$$ over the years. We were all in- DVC at BLT, P+ Annual Passes, tables in wonderland, etc. we live nearby and would constantly do staycations along with many trips throughout the week and month. Covid aside, I firmly believe you could feel this building. Even dating back to Off Kilter being let go they were cutting equity as deep as they could. You felt it at the resorts where your “5 star” stay was anything but. We LOVE the orchestra. Honestly, it was the main heart and soul of that lobby much in the same way, as quirky as he is, Bob Jackson was at port orleans. Each and every item taken away has been noticed. Whether it be in the room, guest service, food quality, entertainment, resort amenities, I could go on and on. This was BEFORE the pandemic. You’d seriously think they’d want to do things to encourage us to return!! I’m so sorry to the so many that have been affected and I sincerely hope this company wakes the heck up and realizes just how bad they’re screwing this up.