Disclaimer: I know this isn't park's related, but it is guest services related and its honestly just too good not to share.
I used to be assistant manager at a Walgreens and one of my first nights on the job this woman comes in at 9:55 (we closed at 10). I told her we were closing soon and she said "That's OK, I just need a few things."
...
...
...10:12 rolls around and she comes up to the counter with a shopping cart FULL of stuff. I had already sent my co-worker home, so it was just me and her. I proceed to check her out hoping to make it a quick transaction since I had to be out by 10:30 before the alarms were set.
10:15 comes and I finish scanning the last item. I read her her total and then she goes "oh wait, I have coupons"...I felt my eyes touch the back of my head as I stood there waiting for her to unwad a bunch of papers. Coupon scanning begins and takes almost another full minute. Finally she hands me two, $3 Off coupons and I try to scan them, but the system won't accept them. I tried again, entering them manually, but no dice. Finally, I remembered that the system has a limit of coupons per transaction (one per item, per transaction). So I inform her that I won't be able to accept them. She just stares at me.
"I don't get it" she says. I tell her she's reached her limit and that if she wants to use them she would need to purchase two additional items. "But I don't want two more items" she says. "Well then I can't accept these" I said.
She stands there longer, by now its 10:20...she puts the coupons back on the counter and with the straightest of faces says, "OK then...Just give me six dollars."
I calmly told her that's now how coupons worked and she proceeded to tell me that our system was "screwy" and that she wanted to speak to the manager. I told her he was at home, probably asleep, but he'd be back in the morning. SO SHE TAKES HER COUPONS AND PURSE AND STARTS WALKING OUT OF THE STORE. "I'll come back for this in the morning then."
Life was never the same.
