We had to use the medical facilities on our last trip. My son was complaining of his ears hurting and my husband thought he had a sinus infection so I went up to the front desk to ask where we could go. They said we had an option of having a doctor come to the room or we could take him to the clinic. I called the number on the pamphlet because we said well of course we'll have the doctor come to the room how convenient right?, well what the front desk CM neglected to tell me was that it cost $300 just for the doctor to show up to your room for each person, never mind medicine or anything else that might have to be done, and none of it was reimbursed by medical insurance. So needless to say, we opted for a trip to the clinic, the clinic sent a van right to the front of POR and drove us to the clinic, we waited a long time while there even though it was first thing in the morning, but we got the antibiotics for his ear infection and my husband's sinus infection and then the van drove us back to the front door of POR again. They were really nice and very prompt for pick-up and delivery.
they are really good. they can do the simple stuff, and less serious. if its more they can call an ambulence or give you a doctor info.Thankfully, we have never had to use any medical or first aid facilities while at WDW, but I was just wondering to what degree are their services?
I slipped in the stroller queue last week and really rolled my ankle. I had a prior reconstruction on that ankle, so I knew that is could be an issue. I tried to stretch it out and keep moving for awhile. However, after a couple of hours, I couldn't put any weight on that foot. I stopped in at the MK first aid station and they acted like it was my fault that the floors were wet and NOT marked with any caution signs etc. That area is darker anyhow and the wet floors remain damp and slick all morning. THank god it was me that fell and not the couple of senior citizens who followed us into the ride.
They gave me an ace bandage and a pack of ice and told me with a sly tone that "walking around on it was definitely not going to help any". Duh! But no offer to find a wheelchair etc. This surprised me, as I have always been so happy with all of the CM's at the resort. My family thought for sure that because this was an accident with in the park, that they'd certainly try to do what they could to make things better. Nope, $10 for the rental? Oh well--- it was better than staying in my hotel room all afternoon? Anyone else ever gotten hurt in the park? Is this the common protocol?
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