experimental entry system @ Epcot

peter11435

Well-Known Member
Well from my experience within the WDC, every decision I ever had to make or any of my superiors had to make was based on labor cost.
I don't know where you work within the WDC so I can't really comment on that. Although I will say that unless you work for labor operations I doubt the accuracy of your above statement. However I assure you that not every decision the WDC makes is based on labor costs, but im sure you already know that.
 

askmike1

Member
Just keep telling yourself this.

Hyperion Wharf - 600 construction jobs, 500 rest/ret/ent jobs, 100 vendor jobs
Art of Animation Resort - 800 construction jobs, 750 resort jobs
Disney Dream - 450 new jobs
Disney Fantasy - Same as Dream
Aulani - nearly 5000 jobs (construction/permanent)

These are just the major things I could find figures for. This does not involve the construction and new permanent jobs created by the FLE or any of the other new things they create (currently, there is a casting call for the new Star Tours attraction). This is also ignoring California or any of its worldwide resorts.

Disney Parks is not in the business of 'downsizing' right now. And if the new system was able to save labor (which I see no indication at the moment that it will), those people would be moved to help other locations around property. So yes, this is for efficiency.
 

peter11435

Well-Known Member
Until I see concrete evidence that this decision is solely based on efficiency and labor plays no part in it somewhere down the line I guess we will have to agree to disagree.:)
While this testing may in the end result in some reduction in labor, that is not the goal of the new system. At this point we just have to wait and see how it turns out... if it works at all.
 

peter11435

Well-Known Member
I never said that Disney will quit hiring...but if the opportunity arises to reduce labor I assure you that company will take it.

Did you know that the new queue and procedures at the Haunted Mansion have increased their labor. It now takes 3-4 additional Cast Members to run that attraction.
 

peter11435

Well-Known Member
And how many of those CMs are transplants from Toontown?
Does it matter. The fact is a decision was made to improve the guest experience at the Haunted Mansion that would also increase that attractions labor cost.

The positions in toontown are only temporarily gone. Once all is completed the new area will require more labor than toontown ever did.

And to answer your question, zero. There are no former toontown cast members working at the Haunted Mansion.
 

Tiggerrules

Member
We tried this when we were there on the 12th, they had it setup at the very far left of all the turnstiles. Out of the 5 people we had entering only one ticket (AP) had to be rescanned by the CM. My first thought was how are they going to keep people from sneaking past, but I am sure they will address that. Overall it was a little faster but not by much. The machines are bunched pretty close together which makes it a little more cumbersome. I think it could speed things up some depending on how the final implementation goes, since this just a test I am sure the final version will be somewhat different. The CM did not have much information other than it was a test.
 

anonDisney

New Member
When I was at Epcot last week I was directed to go through these. Basically it scans a barcode on your ticket/key card. Ignoring the lines, the actual process seemed to be slower than that of the simple turnstyles.

Also, while I was there one woman could not get her ticket to scan and when I scanned my ticket I wasn't entirely sure if it was accepted, but walked right into the park anyway.

If someone was crafty enough it would be pretty easy to just walk into the park without even having a ticket using these scanners.
 

tecowdw

Well-Known Member
I used this new entry system last Sunday. It worked pretty well. They had just opened it so there was no line but it would seem to quicken the entry process.

Ironically, the other times I used my admission ticket at MK, the reader didn't work reading my ticket and the CM had to scan the bar code anyway.
:rolleyes:

Now, they just need to speed up the bag check process!!
:zipit:
 

Victor Kelly

Well-Known Member
So if they go to this new system I assume they will have the pain in the butt biometric nonsense still running.

With the standard tourist that is so confused when they get to the turnstiles, they complicate things with biometric technojunk then they constantly have issues with magnetic strips.

BUT. On our last trip to Universal they had barcode scanners and they were pieces or you know what. Didn't scan, took 45 minutes to get into the park after opening even though we were there an hour before opening. Of course the tickets are paper, the barcodes are fuzzy.

If Disney comes up with something that is functional, fast and easy to use, then I will applaude them.
 

Thurp

Member
The actual barcode scanners at Universal are not the problem, the fingerprint readers are. They look like some cheap gadget you could buy at Staples and if you touch too lightly, or too hard, or if you have grease on your finger, it won't read your fingerprint.

I've gotten in the habit of rubbing my index finger on my shirt or pants right before it's my turn to step up to the turnstile and over time I've figured out the amount of force to put on the reader so that I am in on the first attempt. Unfortunately I notice that most people either press down hard as if they are pushing down on a thumbtack or they touch it once and remove the finger as if the reader was a touch screen. I notice that after 3 or 4 attempts, the person manning the turnstile overrides the fingerprint check. Sometimes they'll put extra people with handheld devices that don't require a fingerprint to enter the park, always choose that line as you'll be through in no time.

Disney currently has a much more superior biometrics system and anything they do to improve it is a plus in my book. I don't understand why Universal hasn't tried to find a better system, their lines move so slowly when it's crowded.
 

ChrisFL

Premium Member
The actual barcode scanners at Universal are not the problem, the fingerprint readers are. They look like some cheap gadget you could buy at Staples and if you touch too lightly, or too hard, or if you have grease on your finger, it won't read your fingerprint.

I've gotten in the habit of rubbing my index finger on my shirt or pants right before it's my turn to step up to the turnstile and over time I've figured out the amount of force to put on the reader so that I am in on the first attempt. Unfortunately I notice that most people either press down hard as if they are pushing down on a thumbtack or they touch it once and remove the finger as if the reader was a touch screen. I notice that after 3 or 4 attempts, the person manning the turnstile overrides the fingerprint check. Sometimes they'll put extra people with handheld devices that don't require a fingerprint to enter the park, always choose that line as you'll be through in no time.

Disney currently has a much more superior biometrics system and anything they do to improve it is a plus in my book. I don't understand why Universal hasn't tried to find a better system, their lines move so slowly when it's crowded.

Agreed with all points, although even at Disney I think this whole biometric scanning thing is a waste of time
 

Disneyfan1981

Active Member
So is this a test of what they would do for all entries or is this like the supermarket where you have standard line and then self checkout? I think a hybrid of the two at the front gates might save time with those savvy enough to use it being able to breeze through but even at the supermarket the one person who thinks they are able to use it and then realize in the eleventh hour they can't really backs up those lines...
 

Tom

Beta Return
So is this a test of what they would do for all entries or is this like the supermarket where you have standard line and then self checkout? I think a hybrid of the two at the front gates might save time with those savvy enough to use it being able to breeze through but even at the supermarket the one person who thinks they are able to use it and then realize in the eleventh hour they can't really backs up those lines...

If it works, it will likely become a hybrid system. I see them encouraging families with children, groups with disabled guests, tour groups and other guests requiring special assistance to use them.

It looks like they'll staff them heavily and that it may actually speed things up a bit - with CMs offering personal assistance, rather than the current system where 1 CM covers 3-4 turnstiles and is unable to help 2 struggling guests at the same time.
 

Monsterfan99

Active Member
As long as their is a biometric part to this, nothing will speed it up. Disney already has the best biometric software of any park, which is all I can ask for.

While not mentioned, I'd love to see a move towards hard ticket though to save time. I've been though 27 tickets in the last 18 months on my APs. The strips wear out way too easy.

The actual barcode scanners at Universal are not the problem, the fingerprint readers are. They look like some cheap gadget you could buy at Staples and if you touch too lightly, or too hard, or if you have grease on your finger, it won't read your fingerprint.
They are the "wonderful" first gen system Disney used long ago. Never once have I been able to get into universal with my finger print after the first time. 5 tries and the ID every time.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom