experimental entry system @ Epcot

daikonjam

daikonjam

New Member
Definitely like this!! I don't really MIND the turnstiles but i would be happy to see this new system put into place, i haven't heard anything negative about them yet!
 
ChrisFL

ChrisFL

Premium Member
It looks cool, but I'd be curious to see how it works with actual tourists...usually they can't even figure out where to put their ticket without personal assistance
 
tizzo

tizzo

Member
mcbates23 said:
Just saw this on disney's twitter account. I love this. This should be much easier and faster to get into the parks:

http://disneyparks.disney.go.com/blog/2011/03/disney-parks-quick-hits-march-16-2011/
Click to expand...

It's not clear to me from the photo how it works or in what way it would be better.

Anyone who's ever passed through a WDW turnstile knows that the greatest source of delay is guest confusion, driven by people who don't understand how to use the card reader and finger-print scanner, as well as the fact that at any given time half the available turnstiles are sitting unused while everyone lines up to use the same one as the person in front of them. From looking at the picture, it seems like the latter might be made even worse based on how the terminals are clustered.

A close second is the unreliability of the card reader. As a "veteran" I should theoretically be able to breeze right through the turnstile once it's finally my turn. But alas that's too often not the case because it usually takes a few seconds for the machine to respond after I insert my ticket, and at least two times out of three that response is to spit the card back out, usually without any feedback, and require me to insert it again.

Anyway, there's clearly room for improvement in the handling of guest admission, so hopefully this addresses some of the problems. I'd just like to hear about some of the details, since I can't see from the picture how this would help.
 
Brandon.

Brandon.

New Member
If I was one of the CMs I'd hate this. It's a big opening on both sides where 6+ people would be using...
The other way might be slow but it's effective for disney
 
CDavid

CDavid

Well-Known Member
First (and probably superficial) impressions from the photograph:

The machines seem clustered awfully close together, like maybe it will be hard to reach when you have a crowd (mob) standing around like inevitably happens, with several guests needed asssitance to get the thing to work.

It also looks like it could create the problem of someone trying to 'slip in' without scanning a ticket, unless an additional CM is monitoring, since there are no actual turnstiles or barriers.
 
Master Yoda

Master Yoda

Pro Star Wars geek.
Premium Member
I might be wrong but it looks like these machines are using a bar code scanner vs a magnetic strip reader. That alone will make things easier. What I do not see is how guest flow will work through these things. If it ends up being a roped off single file line to 4 machines then in might work. From what the picture shows I am seeing mob scene around the machines.

I'll trust that Disney knows what they are doing when it comes to crowd management.
 
cinderellafan6

cinderellafan6

Well-Known Member
I like the idea of not having the turnstiles but I agree....there will be people trying to sneak in..the only way they can watch this is if they have additional cast members watching like hawks..
 
Pioneer Hall

Pioneer Hall

Well-Known Member
Master Yoda said:
I might be wrong but it looks like these machines are using a bar code scanner vs a magnetic strip reader. That alone will make things easier. What I do not see is how guest flow will work through these things. If it ends up being a roped off single file line to 4 machines then in might work. From what the picture shows I am seeing mob scene around the machines.

I'll trust that Disney knows what they are doing when it comes to crowd management.
Click to expand...

This is what I was thinking as well. It seems that if things got busy, people could just start going through if it the madness allows. However, the photo doesn't show the sniper standing on top of Spaceship Earth aiming at anyone who might walk in without scanning.
 
epcotWSC

epcotWSC

Well-Known Member
Park entrance would be something where RFID would be useful. Just scan and you're in, no card readers required. The setup of the machines really doesn't make a huge difference when people don't know what they're doing. I guess the idea is that it would reduce the amount of CMs per machine and it would reduce the amount of areas where you have machines not being used since in theory if they're in a cluster, each line would feed to those clusters rather than spreading everything out.
 
cynic710

cynic710

Well-Known Member
kind of a non-point for me, but it is interesting. i have come to grips with understanding that any delay in something like the turnstyle is mostly on the user, ie, the guest who doesnt know how to use it.
 
MichWolv

MichWolv

Born Modest. Wore Off.
Premium Member
Re: Bar codes vs. magnetic strips. Disneyland uses bar codes with readers. Of course, they have traditional turnstyle queues, but Disney does, in any event, have some exerience with bar code readers. My guess is they are more reliable then magnetic strip readers.
 
Master Yoda

Master Yoda

Pro Star Wars geek.
Premium Member
MichWolv said:
Re: Bar codes vs. magnetic strips. Disneyland uses bar codes with readers. Of course, they have traditional turnstyle queues, but Disney does, in any event, have some exerience with bar code readers. My guess is they are more reliable then magnetic strip readers.
Click to expand...
I am pretty sure that WDW has bar code readers on the turnstiles now but the are on accessibly by the cast. My ticket AP was giving me issues on my last trip and the CM scanned the back with what appeared to be a bar code reader.
 

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