Does online check-in hurt chances of upgrade?

captainkidd

captainkidd

Well-Known Member
I know upgrades are a long shot anyways, but my plan was to check into the WL on Saturday night and see if there were any Club Level rooms available, maybe use some puppy dog eyes, etc. :shrug: If we do on-line check in, is our room assigned right on the spot?
 
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G

gardenia

Active Member
I think it does hurt to ask. I've been told that CM don't like folks asking for a free upgrade. And they see right through the puppy dog eyes thing.
 
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disneygirl1

disneygirl1

Well-Known Member
I've never actually asked for an upgrade at check in, but in answer to your question, I do not think that checking in online hurts your chances of an upgrade... We did online check in for the AKL in December. We were booked in a standard room and were upgraded to a Savannah view when we checked in.
 
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Master Yoda

Master Yoda

Pro Star Wars geek.
Premium Member
By policy if you ask for an upgrade and it is available you will be charged for it.

I have used online check in ever since it was introduced and the frequency of free upgrades seems to be rather consistent with what I experienced prior to online check in.
 
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disneygirl1

disneygirl1

Well-Known Member
Master Yoda said:
By policy if you ask for an upgrade and it is available you will be charged for it.

I have used online check in ever since it was introduced and the frequency of free upgrades seems to be rather consistent with what I experienced prior to online check in.
Click to expand...

I do agree with you there Yoda!!!
 
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BoardwalkGlenn

BoardwalkGlenn

Well-Known Member
We were booked for a standard room at CBR in September 2009 & did online check-in. When we showed up at the online check-in line, we found out that we had been upgraded to a Preferred Room.
 
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captainkidd

captainkidd

Well-Known Member
Original Poster
Doesn't matter much anyways. Their online system is down again. It was down this weekend when I tried to check in as well.

Maybe someday when Disney gets to be a big company, they'll be able to afford a real IT department to deal with their embarrassing website.
 
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captainkidd

captainkidd

Well-Known Member
Original Poster
jato4x4 said:
It was working for me this afternoon.
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I'm very happy for you.

System Unavailable

*

We are unable to process room or package reservations at this time. Please try again later. If you have general questions regarding a Walt Disney World® vacation, please feel free to contact us at (407) 939-7675. Guests under age 18 must have parent or guardian permission to call.

Although our system is unavailable at this time, you may purchase theme park tickets.

You can also visit our Vacation Package Guide to discover the many ways to enjoy a magical Disney vacation. And on our Resort Discovery page you can view information and rates for select Walt Disney World® Resort hotels.



That's the message I'm getting.
 
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WDWRLD

WDWRLD

Active Member
I dont know how it would affect the chances of a upgrade, but I like the Partaree Place building at POR and always request it. I would say about 95% of the time I get it but if I dont I always aks "is there any chance we could be in the......" you get the picture. The one time I did the online checkin we were in Alligator Bayou and when I asked I was told that the room keys and all your check in materials are preprinted earlier that day and they were not allowed to make changes to anything. So I no longer do it.....
 
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Epcotian

Epcotian

Member
WDWRLD said:
I dont know how it would affect the chances of a upgrade, but I like the Partaree Place building at POR and always request it. I would say about 95% of the time I get it but if I dont I always aks "is there any chance we could be in the......" you get the picture. The one time I did the online checkin we were in Alligator Bayou and when I asked I was told that the room keys and all your check in materials are preprinted earlier that day and they were not allowed to make changes to anything. So I no longer do it.....
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Sounds to me like this was the CM's way of saying "I don't want to mess with changing it." There are posts all over the Disboards resorts forum about CM's allowing people to change locations even though they used online check-in.
 
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D

DisneyJoe

Well-Known Member
WDWRLD said:
The one time I did the online checkin we were in Alligator Bayou and when I asked I was told that the room keys and all your check in materials are preprinted earlier that day and they were not allowed to make changes to anything. So I no longer do it.....
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I believe they can change the room number associated with the room keys without reprinting them - I believe they just need to swipe them at their terminal.

I'm sure a CM here could confirm.
 
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jato4x4

jato4x4

Well-Known Member
captainkidd said:
I'm very happy for you.

System Unavailable

*

We are unable to process room or package reservations at this time. Please try again later. If you have general questions regarding a Walt Disney World® vacation, please feel free to contact us at (407) 939-7675. Guests under age 18 must have parent or guardian permission to call.

Although our system is unavailable at this time, you may purchase theme park tickets.

You can also visit our Vacation Package Guide to discover the many ways to enjoy a magical Disney vacation. And on our Resort Discovery page you can view information and rates for select Walt Disney World® Resort hotels.



That's the message I'm getting.
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I'm pretty happy too. I'm all checked in and ready for Friday.
 
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SweetPea

SweetPea

Member
Used online check-in for our Jan. 12 arrival. Upon check-in, our materials and keys were all waiting in the package for us, but DH asked if there were any king bed rooms available. They gave us a complimentary upgrade to a preferred room and did everything on the computer right there...swiped the key cards again and we were off.
 
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RonAnnArbor

RonAnnArbor

Well-Known Member
I use online checkin every time and have been upgraded 4 out of 5 times before even arriving.

By the way, you chances of being automatically upgraded are significantly higher if you are a single traveller or if you have two adults traveling together with no children... And most importantly if you are a Frequent Visitor at one particular resort over and over again.

Ironically, I usually prefer Not getting upgraded. I always stay at French Quarter. When they upgrade you one ends up at one of the two most remote buildings on the third floor despite a water view.
 
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captainkidd

captainkidd

Well-Known Member
Original Poster
RonAnnArbor said:
I use online checkin every time and have been upgraded 4 out of 5 times before even arriving.

By the way, you chances of being automatically upgraded are significantly higher if you are a single traveller or if you have two adults traveling together with no children... And most importantly if you are a Frequent Visitor at one particular resort over and over again.
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We'll see. There's just 2 adults going this time, and it will be our 5th time staying at the Wilderness Lodge.

FTR - Still can't do online check-in. This is today's message:

System Unavailable

* We're sorry, but we cannot access your Chase account at this time. However, you may continue to book your reservation. If you wish to pay for your reservation using your Chase account, please try again later. . (W1210014)


Of course, my reservation is paid in full and I don't even own a Chase card.
 
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